Rumah Tamu di England

"I was flying from Canada. As soon as I've landed in Gatwick, they called me to cancel my reservation stating they overbooked. I had to sleep on the floor at the airport with my 15 years old daughter as all the other hotels were fully booked. If I go back to Gatwick, I won't reserve with them. Bad experience. On another note, Expedia were there to help me. They've been in touch, contacted other hotels. They did everything possible to help me."

"Staff were lovely on check in. The shower was poor quality, the beds were unfortunately very uncomfortable and there was a lot of noise from other guests. The rooms seemed to be clean though. "

"My room (caramel) was huge! Clean and comfortable, though slightly difficult shutting the door with the big curtain behind it. One star deducted for no fan, no one told me the wifi password when I arrived, and there was no cereal or fruit left by 9am for breakfast on Sunday. My parents also paid £30 a night to have their dog in their room yet there wasn’t so much as a dog bowl included, so they could do better on that front."

"It was such a truly beautiful hotel staff were amazing it was clean the food was excellent our evening meal was excellent large range of drinks alcohol or non alcohol the room 107 was stunning beautiful room we were blown away by it amazing place for the price will definitely come back"

"Personnel très gentil, nous avons reçu la chambre à l’avance mais malheureusement aucun intérêt car impossible de rester dans la chambre tellement il faisait une chaleur insupportable. Nous avons demandé un ventilateur en plus pour la nuit mais ça n’a pas suffit. Une nuit horrible, on suffoquait presque dans la chambre. Impossible d’ouvrir la fenêtre ni la porte car petit sas étouffant également. Nous avons quitté le logement très tôt pour respirer et s’hydrater mais pour presque 400 euros la...

"The staff were really helpful and breakfast was good. The hotel overall is tired and old fashioned. I stayed in 3 different rooms (another story) and all had different issues with them. There certainly weren't any tablecloths on the breakfast tables like the picture at the start of this survey."

"Beautiful historic mansion. We walked thru nearby parks to the riverfront for lunch. The outdoor restaurant at Orange Grove was very pleasant for an evening dinner and happy hour. The admiral lounge is very comfortable while waiting for pickup to go to the airport or cruise ships."

"Great full English breakfast, comfortable bed and nice staff. What else could you ask for!"

"Rien"

"A little hidden gem. Nice large room in a quiet rural setting with loads of wildlife. The staff were super helpful."

"Felt that the description was intentionally misleading around the shared bathroom. This should be the first thing mentioned! Tried to cancel but was continually referred to the terms and conditions, think this happens quite regularly when you read reviews on other platforms. Don't forget, if you do decide to go, you'll need to make a further deposit! Disappointing but lesson learnt."

"the lack of service was unique."