Cari Hotel di Quintana Roo

"It was great, we actually upgraded to fuego since we went without kids and fuego it for adults only"

"Exceeded expectations. I loved my experience and would go again."

"It was a terrible experience for us.It is our fourth visit in Cancun and we had wonderful times. Listing and rating did not match at all.Our room felt outdated and very uncomfortably maintained. We asked for different room/options and were told"only if we pay for upgrade " Our room was junior suite oceanfront. The glass on balcony was old and scratched, the mirrors were moldy stained, shower and bathroom looked old and not maintained. It was a cold,unpleasant atmosphere everywhere. The staff...

"Iwould come back"

"Excelente lugar, sobre todo la alberca natural!"

"Excellent trip the staff is outstanding."

"All staff were amazing and super helpful. Rooms were clean and felt very comfortable."

"Best place I’ve ever been. Recommended 100%, it couldn’t be better. Sincerely from Puerto Rico!"

"En la alberca le ase falta mas limpieza,el mar en esa zona esta muy mal por el zargaso"

"The room was amazing. However, the seaweed issue was really bad which did not allow us to really jump into the ocean."

"The only problem we had was not being able to make charges to our room. According to the front desk, it was a "problem with the system". On our last night, we ate at Stone & Sea. The food was over-the-top good."

"Great property! Had a great time! Very friendly staff!"

"The staff is very prepared to welcome you"

"La verdad el hotel está excelente. Para ir con niños es ideal, además de albercas y el water park, tienen dos zonas de juegos tipo arcade, mini golf, etc. También hay actividades todos los días, teatro, karaoke, también un brincolín inflable super grande.Hay un Lugarcito tipo café donde hay pan, nieve, dulces, café, y sandwiches que está super padre. Me tocó ir a cenar al restaurante tipo circo que visualmente está increíble, la comida estaba bien, y también fui a MOMO teppa que es japones y...

"Lindo lugar. Gente súper amable"

"Overall, it was good. People are extremely nice, the facility is clean, and their rooms are what they show in the pic… But when it comes to the pool, from the three pools, not all of them were open, I guess because of the season also. Be careful when booking through the app since they will offer you a package for all-inclusive, but when you get there, most likely, they will tell you that you got a different package, and then that will be an extra for it. Also, they have a feed for room service...

"Our 7th stay. As usual the staff was great and welcoming. I felt there were significant improvements in the food with an emphasis on Bluewater Grill. It's always great to see familiar faces like Juan at the Italian restaurant. Typically the spa was a highlight but it didn't live up to previous visits. Previous visits seemed more organized in how they rotated aqua treatments, the cold shower and bucket is now gone, my massage was not relaxing. I canceled my other planned services the same day."

"This was put second time at this resort and the staff, amenities and overall stay was great."

"🌞"