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Excellence Playa Mujeres - Adults Only All Inclusive

5.0 star property
Adults-only beachfront property with 7 outdoor pools

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Photo gallery for Excellence Playa Mujeres - Adults Only All Inclusive

Exterior
Private beach, beach massages, scuba diving, snorkelling
Lobby
Exterior
Outdoor wedding area
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, down duvets, free minibar, in-room safe

Excellence Club Junior Suite Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Spa or Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 75 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim Up Suite Spa or Pool View

Premium bedding, down duvets, free minibar, in-room safe

Junior Swim Up Suite Spa or Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

Premium bedding, down duvets, free minibar, in-room safe

Terrace Suite With Plunge Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 149 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story RooftopTerrace Suite Spa or Pool View

View from room

Two-Story RooftopTerrace Suite Spa or Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View

Premium bedding, down duvets, free minibar, in-room safe

Excellence Club Junior Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Mujeres Beach - 12 min walk - 1.1 km
  • Playa Mujeres Golf Club - 8 min drive - 4.3 km
  • Isla Mujeres Ferry Terminal - 82 min drive - 9.9 km
  • Dolphin Discovery - 88 min drive - 15.1 km
  • North Beach - 88 min drive - 10.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 38 min drive

Restaurants

  • ‪Hiroshi Bar - ‬6 min drive
  • ‪World Café - ‬7 min drive
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Caprichos Villa del Palmar - ‬5 min drive
  • ‪Davinos - ‬5 min drive

About this property

Excellence Playa Mujeres - Adults Only All Inclusive

Luxury all-inclusive property near Playa Mujeres Golf Club
Take advantage of an adjacent golf course, 7 poolside bars and a swim-up bar at Excellence Playa Mujeres - Adults Only All Inclusive. With a private beach, beachfront dining and a beach bar, this property is the perfect place to soak up some sun. Treat yourself to a massage, hydrotherapy or a facial at the on-site spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include kayaking, volleyball and sailing. Free in-room WiFi is available to all guests, along with a rooftop terrace and a coffee shop/cafe.
Other perks at this property include:
  • 7 outdoor pools with pool umbrellas and a swim-up bar
  • Free valet parking
  • An outdoor tennis court, a round-trip airport shuttle (surcharge) and barbecues
  • Wedding services, ATM/banking services and a porter/bellboy
  • Guest reviews speak highly of the dining options, beach locale and pool
Room features
All 450 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and composting
  • Bathrooms with Jetted bath and free toiletries
  • 55-inch LED TVs with premium channels
  • Furnished balconies or patios, separate sitting areas and eco-friendly cleaning products

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

4 outdoor pools, a heated pool, free pool cabanas, pool umbrellas

Atelier Playa Mujeres - Adults Only - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
9.4 out of 10, Exceptional, 1,119 reviews
The price is RM2,343
RM2,835 total
includes taxes & fees
13 May - 14 May
Atelier Playa Mujeres - Adults Only - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • 7 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Barcelona
  • The Flavor Market
  • The Grill
  • The Lobster House
  • Toscana

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Outdoor tennis court
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 15 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (112 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (return, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Excellence Playa Mujeres
All Inclusive Playa Mujeres
Excellence Adults Only
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Excellence Playa Mujeres - Adults Only All Inclusive Punta Sam

Frequently asked questions

Does Excellence Playa Mujeres - Adults Only All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

Is Excellence Playa Mujeres - Adults Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excellence Playa Mujeres - Adults Only All Inclusive?

Valet parking is free at this property.

What time is check-in at Excellence Playa Mujeres - Adults Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Excellence Playa Mujeres - Adults Only All Inclusive?

Checkout is at noon.

Does Excellence Playa Mujeres - Adults Only All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3904.21 per vehicle applies.

Are there all-inclusive benefits at Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, sailing and more.

Where is Excellence Playa Mujeres - Adults Only All Inclusive located?

Located in Playa Mujeres, this beachfront property is next to a golf course and within 1 mi (2 km) of Mujeres Beach, Punta Sam Beach and Punta Sam Ferry Terminal. Playa Mujeres Golf Club and El Meco Archaeological Site are also within 3 miles (5 km).

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Excellence Playa Mujeres - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 813 out of 1054 reviews
Rating 8 - Good. 137 out of 1054 reviews
Rating 6 - Okay. 62 out of 1054 reviews
Rating 4 - Poor. 14 out of 1054 reviews
Rating 2 - Terrible. 28 out of 1054 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and lots of wonderful food options.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Great property… very quiet and serene. Food was generally good and the staff was great.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alyssa Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for our honeymoon and loved the property and everything it had to offer! Highly recommend!
Stayed 8 nights in Apr 2025

10/10 Excellent

Tobie Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort in all areas!
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Amenities, property conditions & facilities
Absolutely loved this place. Room was clean, everyone was so nice Staff was excellent A
Stayed 3 nights in Apr 2025

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beauty of the resort, design, decoration, friendly staff. Very clean, dining options. Love for details, rooms.
Stayed 7 nights in Apr 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great!
Stayed 4 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a wonderful vacation! Staff was fantastic, restaurants were delicious. Pools were great
Stayed 7 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite all inclusive
Stayed 6 nights in Mar 2025

10/10 Excellent

Austin Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing time at this resort. Everything from the staff to the food to the room exceeded our expectations. We will return again!
Stayed 8 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort. The food, archive,
Stayed 4 nights in Apr 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing bday experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Trevis Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. We were blown away by how clean and how amazing the service was. We will absolutely be back!
Stayed 5 nights in Mar 2025

10/10 Excellent

Carli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Would recommend!!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Brian J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely amazing property with a great staff. Great dining options and clean facilities. Without a doubt would like to return.
Stayed 4 nights in Mar 2025

10/10 Excellent

Karisha

Liked: Cleanliness, staff & service, property conditions & facilities
The food was really really good
Stayed 3 nights in Mar 2025

10/10 Excellent

Lucyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was phenomenal. Room was spacious and plenty of seating to hang around the room. enough beach chairs and pool chairs for all the guests. beach was great
Stayed 4 nights in Mar 2025

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff very friendly. I definitely recommend
Stayed 3 nights in Apr 2025

8/10 Good

Milad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a bit dated, staff were friendly but didn’t seem like they were top talent, and food was good, not excellent.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ting Kin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restaurants. Good valet services. Good room services.
Stayed 3 nights in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a beautiful property! Love the cleanliness, staffs continued effort to give guest the best experience! They have great dining options, amazing resort activities and entertainment. This is a excellent resort of mature adults looking for a quality, upscale experience. I definitely will be back!
Stayed 7 nights in Apr 2025

10/10 Excellent

Sukran

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 4 nights in Apr 2025

10/10 Excellent

jennifer e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for four days but it was excellent - staff in particular were so good!
Stayed 4 nights in Feb 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!
Stayed 2 nights in Jan 2025