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"中央冷氣空調系統，無法調整，房間悶熱，詢問前枱人員建議我們打開房間窗戶！ 除了冷氣問題，其他一切都很好，早餐選擇多且新鮮美味，有送點心卷傍晚時段使用，另有小點心bar和飲料下午時段供房客免費使用。 地點很好，樓下就是藥妝店和lawson 如果下次再去環球影城是冬天時段會考累再次入住~"

"Probably the best location in Osaka. Connected to Takashimya, Sky o and Namibia station - all accessible from within the hotel. Staff are amazing and very helpful. Love the breakfast. Plenty of vegetarian options. Great restaurant options around. My fourth visit to Osaka and fourth stay at Swissotel. Don’t think will ever look to change the hotel for future stays. "

"Excelente si vas a Universal Esta a 200 metros de la entrada Todo limpio, excelente staff y area de tiendas y Restaurantes"

"The hotel is nice. The room is clean. The staff is nice. It is in a very convenient location. It is close to bus terminal, subway. It is close to shopping streets and restaurants. Everything is within walking distance. "

"We had a lovely stay at Citadines Namba Osaka. It’s either this hotel is brand new or just recently renovated. The hotel is very clean and well decorated. Love the contemporary decor. Our rooms were spotless and slightly bigger than the usual small hotel rooms typical of Japan. We got the rooms with the little kitchen area. There is a residents lounge on the 6th floor with dining tables and chairs, cups and utensils and an espresso machine (which I really appreciated to help start our day of walking and touring). The hotel is close to restaurants, convenience stores, the Kuromon Fish Market and a fairly short walk to the Namba station, shopping center and the Shinsaibashi shopping street which will eventually take you to Dotonbori. Or you can always hail a taxi outside the hotel if you don’t feel like walking. Very convenient stay overall with excellent service from the staff. We would definitely stay here again. "

"The room and property were very cool and very clean.the breakfast was really good too. The staff was friendly and helpful "

"Great stay, large clean room, spacious bathroom and nice views on balcony. Easy check in, building was super clean and tidy, close to the train station as well. Onsen is great but shared with the public too; so it does get busy and with a lot of locals. It’s a really nice facility with sauna, cold bath, honey bath, outside bathtubs and a carbonated bath to name a few. Overall would definitely stay again and recommend, especially if you’re going to universal. "

"clean, easy transportation and shopping "

"Loved our stay in this hotel, very clean, has heaps of amenities, breakfast selection was great and the onsen with steam room is the best! The male one has a dry sauna which obviously we couldn't try :). Overall very happy and would definitely stay again in the future!"