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"Very relaxed environment with excellent accommodations, food, staff and wonderful hot baths."

"Very friendly staff, excellent English, room service was prompt. "

"Great hot spring and family friendly. "

"Clean room, great staff, "

"Lovely room, great personal onsen , very enjoyable buffet dining and breakfast."

"The food, facility, and staff were all top notch!"

"Beautiful room! Hotel staff were very nice and welcoming. Awesome accommodations! Will be booking here again on my next trip to Hakone! 10/10 "

"Amenities were average "

"Hotel was clean, staff were very friendly and the food was amazing. Would stay here again, loved the private onsen."

"Clean room, delicious food, great amenities, more affordable compared to other ryokans in Hakone"

"Excellent hotel with private onsen"

"Spacious studio room, very modern, the onsen is great, has relaxing courtyard and breakfast is exquisite."

"The staff here are beyond courteous and go lengths ahead to ensure every guests stay is as comfortable and memorable as possible. From the gorgeous room with it’s private onsen to the included kaiseki that was incredibly delicious, this place stood out and provided my fiancée and I with the stay of our dreams in Gora, Japan."

"Really enjoyable stay "

"Great view great staff great food "

"It's one of the best hotel I stayed, it's clean and convenient, comfy and modern. I would love to stay here again next time."

"Great service and super charming onsen."

"Great ryokan experience!"

"Amazing place to stay and relax."

"Excellent service and hospitality. Clean and spacious room, the dinner and breakfast inclusions are highly recommended"