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"The property is located in a quiet corner of Hakone and outstandingly beautiful with gorgeous private onsen. The staff was delightful and very helpful, overall this was a beautiful stay, very relaxing and the location is absolutely stunning. My friend even managed to spot a raccoon dog during our stay."

"A very nice upscale hotel next to Lake Ashi. The hotel is new and conveniently located for public transportation. Easy to get to the cable car, bus stop, and the famous pirate ship ferry accross the lake. We stayed for two nights and it was enjoyable and enough. The staff are very friendly. The hotel is spread over two interconnected buildings and we stayed in the middle one. The first, small building is for the common areas and the next long building is the guest rooms. The onsen is very nice, clean and equipped well. The restaurant is a buffet style, and sufficient. Hakone is not an area for tourists who are you used to all inclusives in sea side resorts. It is a wellness and nature area and you’re lucky to find a hotel providing this upper"

"Lovely old property with very friendly staff. We really enjoyed our stay in the suite we were upgraded to,"

"I enjoyed the experience the view was heavenly!"

"Musashino Bekkan is a truly amazing place! As soon as you walk in the front door, you know you’re going to have an authentic, Japanese experience. The lobby and rooms were very clean and comfortable. The staff was very friendly and their shuttle was very convenient. If you are at the train station, they offer to pick you up whenever you are ready to return to your room. Our dinner and service was amazing. The food presentation was spectacular! The areas around the property allows for scenic, relaxing walks. The baths were also very clean and comfortable. I would strongly recommend Musashino Bekkan if you are staying in Hakone. "

"excellent staff and services"

"Concierge staff were amazing . Many thanks "

"Very impressed with this property. The spa services were phenomenal! "

"All good, comfortable, clean and modern. Breakfast is a simple choice, choice of sandwich and a hot drink."