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"Great place. Clean"

"It’s a very historic hotel so the architecture is amazing but the upkeeping of the rooms is not! I had to be switched three times in a small weekend stay which made it not very convenient for me! I had to unpack and pack three times in a Friday to Monday morning stay! At the end for my lastnight I was given a suite but it still don’t change the fact of the inconvenience even the general manger of the hotel was nice and helpful. "

"Nothing like a shower curtain sticking to you throughout your shower because they focused on generating social media buzz by having a see-through shower in the middle of your room, rather than the practicality of showering to get clean."

"Very clean and very good looking hotel. Customer service for check in and valet were very good "

"WE HAVE STAYED AT THE W MANY TIMES AND WE LOVE IT THERE. THE STAFF IS ALWAYS VERY FRIENDLY AND HELPFUL WITH EVERYTHING. WE RECEIVED A TEXT SHORTLY AFTER WE ARRIVED WELCOMING US AND LETTING US KNOW THAT IF THERE WAS ANYTHING AT ALL WE NEEDED TO LET THEM KNOW. THE HOTEL IS ALWAYS WELCOMING AND IN A VERY GOOD LOCATION. THE ROOMS ARE ALSO VERY CLEAN AND A NICE SIZE. WHENEVER WE GO TO LOS ANGELES WILL NEVER CONSIDER ANY PLACE OTHER THAN THE W."

"Bathroom flooded and ruined some of clothing I had sitting in a cloth bag on the bathroom floor I placed there the night beforehand to have ready to go."

"Lovely room, wonderful hotel and really easy check in process"

"Hotel was a great location for the TCM Fil Festival!"

"Where do I even start? If you’re expecting the Doubletree Hilton standard forget it! This is not a 4 star hotel at best it’s 2. To check in early is 75$ no problem however the dirty room that was given not ok. The rooms are so run down . The bathroom are peeling and nasty. No room service and all excuses are “because of Covid”. If you’re black EVERYONE and I mean EVERYONE looks at you like how dare you have standards. Then the people next to us had loud aggressive s e x everyday at 5am "