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citizenM Los Angeles Downtown

4.0 star property
Travelers can kick off their day with breakfast before exploring the Walt Disney Concert Hall, a sensory experience just steps away

Choose dates to view prices

Located in downtown LA, citizenM Los Angeles Downtown offers a vibrant atmosphere with a 24/7 gym and business center. Guests can dine at canteenM or enjoy coffee in the lobby. Multilingual staff provide assistance, and free in-room WiFi keeps everyone connected.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is RM552
RM641 total
includes taxes & fees
25 May - 26 May

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About this property

citizenM Los Angeles Downtown

  • Upscale hotel near Walt Disney Concert Hall
  • Consider a stay at citizenM Los Angeles Downtown and take advantage of a bar, a 24-hour gym and a 24-hour business centre. Be sure to enjoy a meal at canteenM, the on-site restaurant. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • Buffet breakfast (surcharge), express check-out and express check-in
    • 5 meeting rooms, a lift and luggage storage
    • Multilingual staff, coffee/tea in reception and a computer station
    • Guest reviews speak highly of the breakfast, helpful staff and location
  • Room features
  • All 315 rooms have comforts, such as premium bedding and iPads, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
  • More amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with hydromassage showers and eco-friendly toiletries
    • 43-inch LED TVs with cable channels
    • Fridges, heating and housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 39

Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 22.50 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Frequently asked questions

Is citizenM Los Angeles Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Los Angeles Downtown?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at citizenM Los Angeles Downtown on 25 May 2026 start from RM552, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Los Angeles Downtown?

This property doesn't offer parking.

What time is check-in at citizenM Los Angeles Downtown?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at citizenM Los Angeles Downtown?

Checkout is at 11:00 AM. Late checkout is available for USD 39 (subject to availability).

Where is citizenM Los Angeles Downtown located?

Located in Downtown Los Angeles, this hotel is within a 15-minute walk of Grand Central Market and Walt Disney Concert Hall. Crypto.com Arena and L.A. Live are also within 2 miles (3 km). Pershing Square Station is 5 minutes by foot and Historic Broadway Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 3531 out of 4494 reviews
Rating 8 - Good. 626 out of 4494 reviews
Rating 6 - Okay. 165 out of 4494 reviews
Rating 4 - Poor. 77 out of 4494 reviews
Rating 2 - Terrible. 95 out of 4494 reviews

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good rooms
Stayed 1 night in May 2026
Verified

10/10 Excellent

DUKJAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. Super clean and friendly staff.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Service and food also good.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The hotel was beautiful, very clean, and well maintained. The staff was incredibly kind, welcoming, and always ready to help. Everything felt comfortable and high quality. I would definitely stay here again and highly recommend it to anyone looking for a great experience.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ivey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very clean, fantastic staff!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, modern, convenient to shopping and delicious restaurants!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay. The staff is friendly and helpful, the dining options are great on site and close by and I loved the tech in the rooms.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A1 downtown location. Would recommend
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kaylah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff they took great care of me
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gail Austin

Liked: Cleanliness, amenities, property conditions & facilities
Great location for exploring DTLA!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean, staff were friendly and helpful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jerrit

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room, friendly staff.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but pleasant.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely amazing! Beautiful view downtown.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Leland

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, check in & check out was super easy. Would definitely stay here again!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
The hotel was great, very modern looking and modern amenities. Friendly staff and clean. I would recommend and certainly stay there again.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with stunning design and cute rooms. Very clean and high-end and for a great price. The staff was lovely too
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for single traveller on business. Enjoyed my stay though the breakfast was subpar. I much preferred to order my own breakfast.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel , the rooms are very small and the bed is stiff , but other than that had a great stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kyra

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in with pleasant staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for my short stay for the LA Marathon, in great walking distance to food, bars, shopping. Hotel in great condition, filled with art and wonderful decor. Very relaxing vibe this place had. Room had everything you needed for your stay especially if you don’t plan on being in the room the whole time.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice. Super clean. Definitely made for younger people. The staff was very nice as well and our room was tidied everyday.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most amazing property! Breakfast was 5 star...latte, bacon, eggs, fruit, baked goods. I loved the tech room, curtains and blinds up/down with a button, lots of choices on tv, and freebies if you need: sewing kit, razor, tooth care, etc! The staff were so helpful and could answer all questions. Will be back!!!
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Leanabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central - easy to get to places in down town. Very clean!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

M Francis

Liked: Cleanliness, property conditions & facilities
Cleaning staff was amazing. Friendly staff as well.
Stayed 3 nights in Jan 2026