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citizenM Los Angeles Downtown

Photo gallery for citizenM Los Angeles Downtown

43-inch LED TV with cable channels, TV, iPad
Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Room, 1 King Bed, City View | View from room
Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Overview of citizenM Los Angeles Downtown

citizenM Los Angeles Downtown

4.0 star property

9.0/10 Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
361 South Spring Street, Los Angeles, CA, 90013

Explore the area

  • Popular LocationU.S. Bank Tower10 min walk
  • Popular LocationWalt Disney Concert Hall11 min walk
  • Popular LocationLos Angeles Flower District16 min walk
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)34 min drive

Room options

About this area

Los Angeles

CitizenM Los Angeles Downtown is located in Downtown Los Angeles, a neighbourhood in Los Angeles, and is near a metro station. Sunset Strip and Rodeo Drive are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Studios Hollywood. Looking to enjoy an event or a game? See what's going on at Arena or Dodger Stadium. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • U.S. Bank Tower - 10 min walk
  • Walt Disney Concert Hall - 11 min walk
  • Orpheum Theatre - 13 min walk
  • Los Angeles Flower District - 16 min walk
  • Good Samaritan Hospital - 2 min drive

Getting around

  • Pershing Square Station - 6 min walk
  • Los Angeles Union Station - 18 min walk
  • Los Angeles Intl. (LAX) - 34 min drive

About this property

citizenM Los Angeles Downtown

4-star hotel near Arena
At citizenM Los Angeles Downtown, you can look forward to a bar, a 24-hour fitness centre and a 24-hour business centre. Be sure to enjoy a meal at canteenM, the on-site restaurant. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), express check-out and a 24-hour front desk
  • A computer station, a water dispenser and multilingual staff
  • Coffee/tea in the lobby, luggage storage and 5 meeting rooms
Room features
All 315 rooms have comforts, such as premium bedding and iPads, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 43-inch LED TVs with cable channels
  • Wardrobes/cupboards, fridges and heating



Cleaning and safety practices


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 18.95 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM

Things to do

  • 24-hour fitness centre

Family friendly

  • Fridge
  • Soundproofed rooms


  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 5


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant


  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Water dispenser

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding


  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)


  • 43-inch LED TV
  • TV channels
  • iPad

Food and drink

  • Fridge


  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving features in guest rooms
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Similar properties

See similar properties



Check-in from 2:00 PM - midnight
Minimum check-in age - 18


Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival

Access methods

Access code, staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: USD 18.95 per person (approximately)
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

Frequently asked questions

Is citizenM Los Angeles Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at on 18 Dec 2022 start from RM 653.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Los Angeles Downtown?

This property doesn't offer parking.

What time is check-in at citizenM Los Angeles Downtown?

Check-in is from 2:00 PM - midnight.

What time is check-out at citizenM Los Angeles Downtown?

Checkout is at 11:00 AM. Late checkout is available for USD 39 (subject to availability).

Where is citizenM Los Angeles Downtown located?

Located in Downtown Los Angeles, this hotel is within 2 miles (3 km) of Grand Central Market, Arena and Los Angeles Convention Center. Dodger Stadium and University of Southern California are also within 3 miles (5 km). Pershing Square Station is 6 minutes by foot and Civic Center Station is 9 minutes.

Can I cancel my reservation for free at citizenM Los Angeles Downtown and receive a full refund?

Yes, citizenM Los Angeles Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to citizenM Los Angeles Downtown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 10 - Excellent. 405 out of 574 reviews" "
" "10 - Excellent 71%
Rating 8 - Good. 95 out of 574 reviews" "
" "8 - Good 17%
Rating 6 - Okay. 38 out of 574 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 16 out of 574 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 20 out of 574 reviews" "
" "2 - Terrible 3%




Staff & service




Property conditions & facilities



6/10 Okay

Travelled with partner
Liked: Staff & service, property conditions & facilities
These are not your standard rooms, these rooms are tiny. Had a king room, but it's hard to stay with another person (somehow manageable). No water, no coffee or tea in the rooms. Its self check in and out. And for some reason, they ask for passport verification which is not standard like other hotels. They also don't have parking so you have to park in the neighbouring lots or the streets.

10/10 Excellent

Edgar Ivan Ortega
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice aesthetics, clean and welcoming environment. It was my first time staying in downtown LA and I gotta say I felt safe when I was in the hotel.

8/10 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Funky rooms and property. Rooms are small which is okay, but no in-suite coffee, or hair conditioner in the shower. Room’s ambience and TV are controlled by your own phone or in-room iPad. Okay if you like tech but couldn’t get the TV to work. Area in DTLA felt unsafe and grimy and we didn’t venture out past 8:00. Nice lobby though where a lot of other hotel patrons hung out. Cool check in process.

10/10 Excellent

Martha Llano
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2022

8/10 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was pretty nice. Everything seemed cleaned out in the lobby and in the room. It was peaceful and quiet our whole stay. I think the only downside for me is the climate in the room, though you can change it using the ipad that comes with the room but I didn't really notice a change when I turned the A/C down to 64°F but that's just me other than that it was a good stay and I will come back.
Stayed 1 night in Nov 2022

10/10 Excellent

Bonnie, North Hollywood
Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citizen M is a great concept, very well executed. We stayed in their London location a few years ago and this was very similar, though each hotel is site-specific. The staff was outstanding, the entire space well designed.
Stayed 2 nights in Nov 2022

10/10 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but very cozy! Bed was comfy and the location is very nice near Grand Central Market and a 5 minute walk to the Pershing Square Metro station.
Stayed 5 nights in Nov 2022

8/10 Good

Travelled with partner
Liked: Cleanliness, staff & service
Experience was different. Room was smaller then i expected but understand the concept. Food served at bar/dinning area was not good at all. You can taste everything is frozen and microwaved. Breakfast was good and employees were nice and helpful.
Stayed 1 night in Nov 2022

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, and room.
Stayed 1 night in Nov 2022

10/10 Excellent

Jamal Dubois
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique style property.The staff is attentive and helpful. The property is well maintained. The gym is also good.
Stayed 8 nights in Nov 2022