2/10 Terrible
Patrice
Travelled with partner
6 Feb 2023
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never write reviews but this stay was so horrible! I don't understand how this hotel has good reviews. I booked this for my boyfriend's bday and the pictures were so deceiving. They made it look like the hotel was updated and everything but maybe the floors were so old and gross. Bed was hard as a rock and the walls are paper thin! The noise was so bad from room 331 that finally at almost 4am we called the front desk to see if we could get our money back and leave but they said they don't give refunds. Then when we left all we got was i'll tell the manager what happened, and haven't received a call or anything from anyone since. We literally live out of hotels as my boyfriend's job is on the road and this is by far one of the worst experiences we have ever had! Oh and the picture they show that looks like the front of the hotel is actually the back, the fountain doesn't run and caution tape all over the stairs. Bar and restaurant were closed. Only good thing I would say is they have a cute courtyard and you can walk to a lot of places.
Patrice
Stayed 1 night in Feb 2023