Hotel Mesra Haiwan Kesayangan di Gravesend

"I'll start off with the positives. - Stunning view of the lake - Welcoming staff. - Clean Negatives - Dated rooms. The bathroom sink was cracked and held together with some form of yellow/brown epoxy. Kind of puts you off initially. - Shower had poor pressure and the shower head bracket did not support it properly. - The lighting in the bathroom is on the dim side. - Breakfast took a while to get served, we even had to ask for an ETA. Once it was served it was underwhelming. - Pillows are not...

"Camera non pulitissima e servizio giornaliero di pulizia un po’ scadente. Pigiama nn piegato, teiera non lavata, pulizia del lavabo approssimativa. Manca lo scopino per pulire il wc e condividendo la stanza e’ un problema. Colazione ottima e personale molto gentile"

"the room was clean, the major issue is housekeeping letting them selves into the room at 9 am when check out was 11am my partner was in the shower which is ok the main room as i wa getting ready to had to wrap a towel for cover myself up. did report to reception they didn't care"

"Myles and Duncan were masterful and very gracious in managing and accommodating us under difficult circumstances. Thank you with great appreciation"

"Evening meals available were of high quality as was the breakfast, staff were very friendly and helpful."

"What a lovely hotel. Very easy booking in/out, lovely food and a great bar area. The building is beautiful and very well maintained, rooms very spacious, comfortable and everything works as it should. Excellent rates, a winner all round. Well done to all the staff, an excellent, comfortable stay was had."

"Could have the breakfast finished a little bit later, nice breakfas and staffk"