- Liked: Cleanliness, amenities
I really like this hotel, the lounges and restaurant are really stylish and comfortable, and feel like a higher grade hotel. Rooms are generally nice too. But what let it down for me was the incomprehensible aircon. May seem like a small thing but when it's too hot or cold, that can make you really uncomfortable. Even hotel staff didn't seem to know how to make it work (different people told me different things). The temperature in my room was above 24c and the aircon would only heat, not cool at all. (Had an engineer visit but that changed nothing). I was told it would cool down 'eventually' if I turned off the aircon. I was given a different room which I appreciated. That room had the same issue with aircon - heat only and thermostat not working - but at least the room was cooler to begin with. There was another ventilator or something that was whirring with a loud noise all night, even when I turned off all electricity. Otherwise I really like the hotel so bit of a shame.