Excellent customer service. Great breakfast. Pool great just needs more pool toys eg balls and lounges. An adult only lap pool would be good. Not really a Garden Room view just a run done building next door, which was noisy.
Staff were amazing and made every effort to try and ensure my trip was awesome. Few small issues with noise which they tried to rectify. My only complaint was there wasn’t enough cupboard space to unpack my suitcase as that’s something I like to do.
Lovely hotel! Great location in Kuta and the hotel is one of the only I saw which directly adjoins the beach. There are three pools, two with pool bars which was really cool. One of the pools looks out over the beach, so you have a great view and access to the many makeshift local beach bars. Close ...
Staff memeber Ebi was very kind and helpful. Thank you for all your help, upgrade, and quick check in and check out.
the passage to hotel was very complicated. there was no lights, sign boards. the last part of passage was no roof, so , i walked in rain water. it was dangerous slippery way. other customers were also complaining about it.
Great food. Very quiet in a very busy location. Great access to the beach and many shops.
The property was exquisite . The staff was very friendly and the rooms were very neat and cleaned twice a day. Their hospitality is on another level. I would recommend this hotel to anyone.
Love the food and service there. Down side is the shopping area near hotel expensive
Great location walking distance to shops and food Nice pool and friendly staff
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