Search Aparthotels in Kim Ma

"L'emplacement était parfait, au cœur du vieux quartier de Hanoï. Le personnel, en particulier Mme Anna, était très serviable. Mme Anna a pris grand soin de tous nos besoins et s'efforçait toujours de nous rendre heureux et à l'aise, c'était notre première fois au Vietnam. Mme Anna est toujours restée en contact depuis la réservation de l'hébergement et a fourni toutes les informations nécessaires pour notre voyage, en réservant également notre excursion d'une journée à Ninh Binh ainsi que les transferts vers la baie d'Halong à un coût raisonnable. Le petit-déjeuner avait des options/espace limités, mais toutes les options à la carte étaient délicieuses. Le personnel nous a même préparé des petits-déjeuners à emporter car nous étions pressés pour notre vol. Nous avons été autorisés à laisser nos bagages à l'hôtel pendant que nous étions partis pour la croisière d'une nuit dans la baie d'Halong. Dans l'ensemble, nous avons été très satisfaits de notre séjour et nous reviendrons certainement au Royal Premium Hotel."

"This was my first stay in Hanoi, Vietnam and it was the best decision. From the moment you step in front of this hotel, you know it is going to be magical. The architecture in the lobby alone is enough to make you never want to leave. The staff was super kind and helpful which was honestly the cherry on top. My group consisted of eight people and we were all very grateful to have stayed here. Please don’t skip the rooftop, the bites and cocktails up there are amazing!"

"Lovely stay - really beautiful hotel with a lot of history!"

"The staff took good care of us"

"Great location and facilities but more than anything the people in there is what made our stay. Thank you to all and specially Angela who with only a few minutes of interaction made us feel special. Looking forward to a dither visit. "

"This was as close to a perfect stay as you can get. The staff are the most generous and helpful people I’ve had the pleasure of meeting anywhere around the world. Truly the gold standard for customer dedication and care. Nhi is a team member who my girlfriend and I will always remember. She ensured that our stay was not only above what we expected but helped us with so many other needs along the way. Truly. It’s people like Nhi that will make me return again and again to the Grand whenever I’m back in Hanoi. Hotel rooms where spotless breakfast was amazing. Emma was another amazing Grand DU Luc team member that stood out. Truly made our stay amazing and I can’t say enough how much it meant that Nhi helped us out in one of our hardest moments when we left Hanoi only to return. I will never forget how amazing this hotel and staff are."

"Great location, clean room, lovely breakfast with lots of choice, roof top pool and cocktail bar "

"친절하고 수용적인 직원들 덕분에 어떤 요청도 쉽게 처리되었습니다. 호수와 시장 근처의 멋진 위치. 집처럼 편안한 시설을 갖춘 훌륭한 객실."

"Great location and exceptional service "