Located close to Syrena Shopping Center and West Lake, Elegant Suites Westlake provides a garden, a playground and a hair salon. Treat yourself to a body scrub, a massage or reflexology at Elegant Spa, the on-site spa. The on-site restaurant, Camellia, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Located on a lake, Elegant Suites Westlake is in Tay Ho, a neighbourhood in Hanoi. Tran Quoc Pagoda and Presidential Palace are notable landmarks, and travellers looking to shop may want to visit Syrena Shopping Center and Ta Hien Street. West Lake is another place to visit that comes recommended. Visit our Hanoi travel guide
Located close to Syrena Shopping Center and Tran Quoc Pagoda, Elegant Suites Westlake provides a garden, a playground and a hair salon. Treat yourself to a body scrub, a massage or reflexology at Elegant Spa, the on-site spa. The on-site restaurant, Camellia, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Additional perks include:
A children's pool
Free self-parking, plus extended parking (surcharge)
A free local area shuttle, 1 meeting room and a lift
A banquet hall, luggage storage and a front desk safe
Guest reviews say great things about the helpful staff
Room features
All 135 rooms include comforts, such as premium bedding and air conditioning, in addition to thoughtful touches, such as separate dining areas and bathrobes.
Other amenities include:
Jetted bath, hydromassage showers and designer toiletries
LCD TVs with cable channels and DVD players
Wardrobes/cupboards, separate dining areas and free infant beds
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
24-hour return airport shuttle on request for a surcharge
Free area shuttle up to 5 km
Train station pick-up shuttle (surcharge)
Free self parking on site
Extended parking on site (surcharge)
Limited on-site self parking
Family friendly
Children's pool
Free cot
Playground
Restaurants on site
Camellia
Food and drink
Electric kettle
Espresso maker
Paper towels
Dining
2 bars/lounges
A restaurant
Minibar
Room service (limited hours)
Bedrooms
Premium bedding
Rollaway/extra bed: USD 50 per night
Bathroom
Bidet
Designer toiletries
Dressing gowns
Hair dryer (on request)
Hydromassage showerhead
Jetted bathtub
Separate bathtub and shower
Towels provided
Living spaces
Living room
Separate dining area
Entertainment
DVD player
LCD TV with cable channels
Library
Outdoor areas
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Business centre
Conference centre
Desk
Meeting room
Climate control
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Hardwood flooring in room
In-room accessibility
Lift
Wheelchair accessible (may have limitations)
Designated smoking areas
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Daily housekeeping
Free bottled water
Hair salon
Iron/ironing board
Luggage storage
Multilingual staff
Phone
Porter/bellhop
Safe
Safe at front desk
Tour and ticket assistance
Wedding services
Location highlights
In a business district
On a lake
Things to do
Children's pool
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Mosquito nets
Security system
Fire extinguisher
General
1 building
135 units
16 floors
Banquet hall
Built in 2013
Garden
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 50.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Airport shuttle fee: USD 20 per vehicle (one-way)
Late check-out fee: 50 per cent of room rate (subject to availability)
Cleaning/housekeeping/linen are available for an additional fee
Rollaway bed fee: USD 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Frequently asked questions
Does Elegant Suites Westlake have a pool?
Yes, this property has a children's pool.
How much does it cost to stay at Elegant Suites Westlake?
As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Elegant Suites Westlake on 23 Aug 2026 start from RM325, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Elegant Suites Westlake pet-friendly?
No, pets are not allowed at this property.
How much is parking at Elegant Suites Westlake?
Self-parking is free at this property.
What time is check-in at Elegant Suites Westlake?
Check-in start time: 2 PM; check-in end time: midnight.
What time is check-out at Elegant Suites Westlake?
Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).
Does Elegant Suites Westlake provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.
Where is Elegant Suites Westlake located?
Located in Tay Ho, this luxury aparthotel is within a 10-minute walk of West Lake and Syrena Shopping Center. Tran Quoc Pagoda and Presidential Palace are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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