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Reviews of Grand FC Hotel

3 out of 5
Grand FC Hotel
36, Argyll Road, Pulau Pinang, George Town, Penang

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 72 reviews" "
Rating 8 - Good. 31 out of 72 reviews" "
Rating 6 - Okay. 7 out of 72 reviews" "
Rating 4 - Poor. 1 out of 72 reviews" "
Rating 2 - Terrible. 0 out of 72 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

tee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is clean
Stayed 1 night in Mar 2024

6/10 Okay

Alvin

Disliked: Property conditions & facilities
Rooms had very basic amenities, but for the price, it was okay. Looks rundown/worn in the interior.
Stayed 1 night in Jul 2023

10/10 Excellent

woo

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
ENJOY WITH THE STAY
Stayed 1 night in May 2023

10/10 Excellent

Heng Loong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & friendly staff.
Stayed 2 nights in Oct 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Good condition. Good value.
Nice hotel, looks quite new. The room was in good condition. Bathroom was very good and modern. Bed was comfortable. Staff were very helpful and friendly. Good location. Easy walk to the main tourist areas in Georgetown, or very close to a stop for the free "CAT" bus if you prefer. Good value. I would happily stay again.
Stayed 1 night in Jul 2022

6/10 Okay

Peter

Stayed 1 night in Jul 2022

10/10 Excellent

ramadoss

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
well worth the price paid. Hotel was clean and well-maintained. e-check in /out was a breeze. close proximity to most attractions.
Stayed 4 nights in Jun 2022

6/10 Okay

Wan Azliza

Stayed 2 nights in Mar 2022

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to hotspot & food outlet. Friendly & helpful staff. Room is clean comfortable bed but their pillow is a bit on d soft side. Overall, we had a good night rest & a pleasant stay.
Stayed 2 nights in Jan 2022

8/10 Good

Fadzillah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

Mohd Hazhar

Stayed 3 nights in Oct 2020

8/10 Good

Hooi Seng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay in Grand FC Hotel
Pleasant stay.
Stayed 2 nights in Oct 2020

8/10 Good

jackson

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Convinient place, good access and hotel maintains good level of cleanliness n efficiency.
Stayed 2 nights in Jul 2020

8/10 Good

Nur, KL, Malaysia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near to Komtar & Easy access to many places (walking distance)
Stayed 2 nights in Jul 2020
Response from Anhar / Front Office on 6 Jul 2020
Dear Nur Thank you for your review and we appreciate your feedback. We look forward to have you again at our hotel soon.

8/10 Good

Frank Pit San

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal hotel stay!
Good place for holiday stay. Opposite has nice kway teow soup and wanton mee in early morning. Room is abit small and warm. Aircon are not very strong until late night. Their Customer service was good n friendly. Toiletries are those hang on walls 3in1 plant based soap. Good hotel stay for not so fuzzy customers and for such good deal price. Plus point, opposite is the massage salon.
Hotel building
Massage building
Yummy 😋 food
Stayed 2 nights in Feb 2020

8/10 Good

koay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel
Stayed 1 night in Nov 2019

8/10 Good

Michael

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were happy.
Stayed 5 nights in Nov 2019

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good locale, needs better wifi.
I had a decent stay here. My main issue was the wifi which barely worked even though apparently there were multiple routers on each floor. This was a big problem for me since I work online and I booked this place because it was supposed to have good wifi. Other than the wifi and the small stream of ants that were at my bathroom, it was a decent stay.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look new very clean near to food and shopping.. Staff is friendly. Also helpful alway give a smile
Stayed 3 nights in Nov 2019
Response from LIN on 8 Nov 2019
Hi, Thank you So Much.Please come again. Best Regards, Helin

10/10 Excellent

Luky

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean . Very helpful staff. Fairly good location .
Stayed 3 nights in Oct 2019
Response from LIN on 8 Nov 2019
Hi, Thank you So Much.Please come again. Best Regards, Helin

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019
Response from LIN on 8 Nov 2019
Hi, Thank you So Much.Please come again. Best Regards, Helin

10/10 Excellent

Fyzan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep it up
Stayed 2 nights in Oct 2019
Response from LIN on 8 Nov 2019
Hi, Thank you So Much.Please come again. Best Regards, Helin

8/10 Good

Henrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small shower
Stayed 2 nights in Sep 2019
Response from LIN on 8 Nov 2019
Hi, Thank you So Much for your comment. Best Regards, Helin

8/10 Good

Cheng huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great easy get around and convenience
Stayed 2 nights in Sep 2019
Response from Helin on 18 Sept 2019
Dear Valued Guest, Thank you for choosing Grand FC Hotel. Thank you for your good review and have a good day to you Sir/Madam.Please come again.

8/10 Good

LMM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
worth the money. very clean room. friendly staffs. thumb up.
Stayed 6 nights in Aug 2019
Response from Helin on 18 Sept 2019
Hi Dear Our Guest, Thank You For staying With Us. Thank You For Your Good Review. Please Come Again.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, reasonably new can't complain
Location is quite central however a fair distance from the bus stop to the airport. The condition of hotel is reasonably new with universal power plugs so you don't need to worry about buying adaptor. There's hot/cold water dispenser on the corridor of each floor for drinking. Overall great hotel to stay in. Very helpful room cleaner, he was very eager to please.... Our room has a window as well so we can see some day light which is a bonus
Stayed 2 nights in Aug 2019
Response from Helin on 18 Sept 2019
Hi Dear Our Guest, Thank you for Your Good Review. Thank You For Your Staying With Us and Please Come Again. Have A Good Day.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Service n nice place
Stayed 2 nights in Jul 2019
Response from Helin on 17 Aug 2019
Hi, Thank you Choosing and staying in Our Grand FC Hotel. Please come again Sir/Madam. Thank you so much for your good review. Best Regards, Helin/Front Desk

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel
Stayed 1 night in Jul 2019
Response from Jho on 27 Jul 2019
Dear Mr. Mathew; Thank you for your feedback. Looking forward for your next stay in our hotel. Thank you. Jho Front Desk Grand FC

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
Modern and clean, unlimited free hot and cold water, close to town, can’t fault it
Stayed 2 nights in Jul 2019
Response from Helin on 26 Jul 2019
Dear our Valuable Guest, Thank you for choosing Grand FC Hotel.Thank you so much for your good reviews and please come again at Grand FC Hotel Georgetown Penang. Have a very good day. Best Regards, Helin/Front Desk

8/10 Good

Paul Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
We stayed at this hotel only 1 night but we were pleased with it. It is located close to the tourist attractions in Georgetown. The room was clean and big enough, equiped with AC and free coffee included. It would be nice if the TV would have more international chanels though. The staff was friendly and helpful.
Stayed 1 night in Jul 2019
Response from Helin on 26 Jul 2019
Dear our Valuable Guest, Thank you for choosing Grand FC Hotel.We will refer back to our team managment about more International channel .Thank you so much for your good reviews and please come again at Grand FC Hotel Georgetown Penang. Have a very good day. Best Regards, Helin/Front Desk

8/10 Good

TravellerLee, KL

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, walking distance to nearby eatery in the morning, for local street food.
Stayed 1 night in May 2019
Response from Helin/Front Desk on 26 Jul 2019
Dear our Valuable Guest, Thank you for choosing Grand FC Hotel.Thank you so much for your good reviews and please come again at Grand FC Hotel Georgetown Penang. Have a very good day. Best Regards, Helin/Front Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff, Comfortable and Clean
Great Staff, friendly and helpful. Comfortable beds and cleaned daily. Would definitely stay here again!
Stayed 2 nights in May 2019
Response from Helin on 6 Jun 2019
Hi, Dear Our Guest,Thank you for choosing Grand FC Hotel. Thank you for your review and please come again. Have a good day and Thanks again. Best Regards, Helin Front Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel In Central Location of Georgetown
Very smooth check in with friendly and helpful staff. The hotel seems to have been renovated so it is modern, clean, comfortable and maintained by some wonderful people.
Stayed 3 nights in May 2019
Response from Jho on 30 May 2019
Dear valued guest; Good day. Thank you for staying with us and for the positive feedback. Looking forward for your next stay. Thank you. Jho Front desk Grand FC

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Jho on 30 May 2019
Dear valued guest; Good day. Thank you for staying with us and for the positive feedback. Looking forward for your next stay. Thank you. Jho Front desk Grand FC

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK for this price
Stayed 1 night in May 2019
Response from Helin on 26 May 2019
Hi, Dear our Guest, Thank you for choosing and staying at Grand FC Hotel. Please come again and enjoy for our promotion rates. Thanks again Best Regards, Helin Front Desk

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location but not for light-sleeper
Staff were excellent and location was walkable to all of Georgetown. My only complaint was the Internet was very slow and the nightclub next door was loud until 2-3 am. If you are a light-sleeper I think you should stay elsewhere.
Stayed 2 nights in May 2019
Response from Helin on 26 May 2019
Hi Our Dear Guest, Firstly thank you for choosing Grand FC Hotel. Very sorry for our wifi condition,but we also still looking for it to upgrade better and i already info/reported to our Managment Group. Night club closing late morning and we cannot do anything but if you come again to stay,please mention us you can request your room with not noisy from club sound.We will try our best to arrange. Thank You Best Regards, Helin/Front Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Jho on 30 May 2019
Dear valued guest; Good day. Thank you for staying with us and for the positive feedback. Looking forward for your next stay. Thank you. Jho Front desk Grand FC

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from Jho on 30 May 2019
Dear valued guest; Good day. Thank you for staying with us and for the positive feedback. Looking forward for your next stay. Thank you. Jho Front desk Grand FC

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Clean with strong air-con and great customer service. Parking is available and location is ideal. Strongly recommended for short or long term visit. Can consider the nearby wantan mee as breakfast.
Stayed 4 nights in Mar 2019

10/10 Excellent

MOHAMAD

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the place is quite stratergic. Near to all the famous foodie attraction. Got even free parking so no need to worry.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot in Georgetown
Very central spot in middle of Georgetown away from noises on a quiet street Bars, food , shops all walking distances Easy to get Grab taxis Car parking good
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand FC
Overall, nice place with reliable wifi. One of the beds had a menstrual blood strain on the sheets.
Stayed 1 night in Jan 2019

8/10 Good

CHUNG PONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Needs To Upgrade Bedding
Free parking, room space, cleanliness, easy check-in/check-out machine and water dispenser on each floor are all plus points but the most important element for a good night sleep after a long day on the island would be the bed and it wasn’t a good experience. Won’t stay again simply because of the worn out and poor beds provided.
Stayed 1 night in Dec 2023

6/10 Okay

SHOTA

Stayed 1 night in May 2023

10/10 Excellent

Chanyathorn

Stayed 2 nights in Apr 2023