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Hotel Pen Mutiara

Photo gallery for Hotel Pen Mutiara

Exterior
Outdoor pool
Superior Double or Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi
Shower, free toiletries, hair dryer, towels
Desk, laptop workspace, iron/ironing board, free WiFi

Overview of Hotel Pen Mutiara

Hotel Pen Mutiara

3.0 star property
3-star George Town hotel in Bayan Lepas with free parking

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Room service
Map
Wisma Nelayan Pelabuhan LKIM, George Town, Pulau Pinang, 11960

Explore the area

  • Popular LocationBukit Teluk Tempoyak Besar3 min drive
  • Popular LocationPenang International Sports Arena8 min drive
  • Popular LocationSnake Temple9 min drive
  • AirportPenang (PEN-Penang Intl.)17 min drive

Room options

About this area

George Town

Located in George Town, Hotel Pen Mutiara is in the business district. Suffolk House and Armenian Street are local landmarks, and some of the area's activities can be experienced at Raja Tun Uda Ferry Terminal and Swettenham Pier Cruise Terminal. Looking to enjoy an event or a game while in town? See what's happening at Penang International Sports Arena or City Stadium.
Visit our George Town travel guideOpens in a new window
Map

What's nearby

  • Bukit Teluk Tempoyak Besar - 3 min drive
  • RECSAM and Institute Pendidikan Guru - 7 min drive
  • Penang International Sports Arena - 8 min drive
  • Snake Temple - 9 min drive
  • Pantai Teluk Bayu - 14 min drive

Getting around

  • Penang Sentral - 31 min drive
  • Penang (PEN-Penang Intl.) - 17 min drive

Restaurants

  • Nasi Kandar Makbul - 14 min walk
  • Restoran Nasi Kandar Dinas - 14 min walk
  • NSN Kopitiam - 14 min walk
  • Pen Mutiara Hotel and Restaurant - 1 min walk
  • Pretty Good Cafe 美好美食中心 - 14 min walk

About this property

Hotel Pen Mutiara

3-star hotel located in Bayan Lepas
Hotel Pen Mutiara provides amenities, such as a cafe and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Local cuisine breakfast (surcharge), a round-trip airport shuttle (surcharge) and a lift
  • Luggage storage and smoke-free property
Room features
All 30 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee daily 8:00 AM–10:00 AM: MYR 15 for adults and MYR 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Family friendly

  • Fridge

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace

Similar properties

Policies

Check-in

Check-in from 2:00 PM - 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately MYR 15 for adults and from MYR 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Pen Mutiara George Town
Hotel Hotel Pen Mutiara
Pen Mutiara George Town
Pen Mutiara
Hotel Hotel Pen Mutiara George Town
George Town Hotel Pen Mutiara Hotel
Hotel Pen Mutiara Hotel
Hotel Pen Mutiara George Town
Hotel Pen Mutiara Hotel George Town

Frequently asked questions

Is Hotel Pen Mutiara pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Pen Mutiara?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Pen Mutiara?

Check-in is from 2:00 PM - 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Pen Mutiara?

Checkout is at noon.

Does Hotel Pen Mutiara provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Pen Mutiara located?

Located in Bayan Lepas, this hotel is 1.5 mi (2.5 km) from Bukit Teluk Tempoyak Besar and within 6 miles (10 km) of Penang International Sports Arena and Snake Temple. RECSAM and Institute Pendidikan Guru and Pantai Teluk Bayu are also within 6 miles (10 km).

Hotel Pen Mutiara Reviews

Hotel Pen Mutiara Reviews

Reviews

5.8
Rating 10 - Excellent. 1 out of 7 reviews" "
" "10 - Excellent 14%
Rating 8 - Good. 0 out of 7 reviews" "
" "8 - Good 0%
Rating 6 - Okay. 4 out of 7 reviews" "
" "6 - Okay 57%
Rating 4 - Poor. 1 out of 7 reviews" "
" "4 - Poor 14%
Rating 2 - Terrible. 1 out of 7 reviews" "
" "2 - Terrible 14%

6.3/10

Cleanliness

7.1/10

Staff & service

5.3/10

Amenities

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Noor Hanis

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2020

6/10 Okay

IsmailHani

Travelled with family
Disliked: Property conditions & facilities
Late check out time
Stayed 1 night in Sep 2019

10/10 Excellent

Ahmad Fazli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
The food was outstanding, spacious room, good staff. Value for money.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
kolam tak best
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Beyond words and thoughts
Check-in and Service staff is swift and efficient. Other than that, all fail beyond words... Arrived midnight, no proper signage to led to hotel lobby (its a Restaurant and Hotel). Given room 202, went up and realized the corridor w/o air-con, hence smell linger. Went into the room, stuffy and smelly, even the free water bottles r warm! Spacious room but it doesn't help with a extremely lousy and loud air-con, which need around 1/2hr to cool the room. Dusty floor, no telephone, 8 local tv channels to choose... Slept and woke up by water droplets hitting on me from air-con. Since no phone, i pack up all my stuff, went down to request room change to 210. Same room conditions w/o water droplets. Its explain why Agoda doesn't have this hotel as recommendation. Hotel.com should follow.
Stayed 1 night in Jun 2019

4/10 Poor

Tg

Travelled with family
Disliked: Amenities, property conditions & facilities
Aircon was not working well in the first 8hours after checking in and the noise was extremely distracting at night. Like other review mentioned the towel was poorly stained with many black marks on it. Booked a shuttle service and cancelled afterward with the receptionist but the taxi driver still appeared on 2nd day, failure in communication. Location is the 15min away from airport but nothing in surrounding.
Stayed 1 night in Apr 2019

6/10 Okay

Takashi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020