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Hotel Pen Mutiara

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Outdoor pool
Superior Double or Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi
Deluxe Double or Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi
Superior Double or Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi

Overview of Hotel Pen Mutiara

Hotel Pen Mutiara

3.0 star property

Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Room service
Map
Wisma Nelayan Pelabuhan LKIM, George Town, Pulau Pinang, 11960

Explore the area

  • Popular LocationBukit Teluk Tempoyak Besar2 min drive
  • Popular LocationPantai Kapor Bakar11 min drive
  • Popular LocationSnake Temple13 min drive
  • AirportPenang (PEN-Penang Intl.)17 min drive

Room options

About this area

George Town

Located in George Town, Hotel Pen Mutiara is in the business district. Bukit Teluk Tempoyak Besar and Pantai Teluk Bayu reflect the area's natural beauty and area attractions include Kidland Penang and Penang Bird Park. Looking to enjoy an event or a game while in town? See what's happening at Penang International Sports Arena or City Stadium.

What's nearby

  • Bukit Teluk Tempoyak Besar - 2 min drive
  • Bukit Payung - 9 min drive
  • Pantai Kapor Bakar - 11 min drive
  • Penang International Sports Arena - 13 min drive
  • Snake Temple - 13 min drive

Getting around

  • Penang Sentral - 33 min drive
  • Penang (PEN-Penang Intl.) - 16 min drive

About this property

Hotel Pen Mutiara

3-star hotel in the heart of Bayan Lepas
Take advantage of a round-trip airport shuttle, a coffee shop/cafe and a restaurant at Hotel Pen Mutiara. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Local cuisine breakfast (surcharge), luggage storage and smoke-free property
  • A lift
Room features
All guest rooms at Hotel Pen Mutiara have perks, such as Laptop workspace and air conditioning, as well as amenities, such as complimentary wireless Internet access and complimentary bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee daily 8:00 AM–10:00 AM: MYR 15 for adults and MYR 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Family friendly

  • Fridge

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: MYR 15 for adults and MYR 12 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Pen Mutiara George Town
Hotel Hotel Pen Mutiara
Pen Mutiara George Town
Pen Mutiara
Hotel Hotel Pen Mutiara George Town
George Town Hotel Pen Mutiara Hotel
Hotel Pen Mutiara Hotel
Hotel Pen Mutiara George Town
Hotel Pen Mutiara Hotel George Town

Frequently asked questions

Is Hotel Pen Mutiara pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Pen Mutiara?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Pen Mutiara?

Check-in is from 2:00 PM - 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Pen Mutiara?

Checkout is at noon.

Does Hotel Pen Mutiara provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Pen Mutiara located?

Located in Bayan Lepas, this hotel is 1.2 mi (1.9 km) from Bukit Teluk Tempoyak Besar and within 6 miles (10 km) of Penang International Sports Arena and Snake Temple. RECSAM and Institute Pendidikan Guru and Pantai Teluk Bayu are also within 6 miles (10 km).

Can I cancel my reservation for free at Hotel Pen Mutiara and receive a full refund?

Yes, Hotel Pen Mutiara offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Pen Mutiara cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

2.9
Rating 5 - Excellent. 1 out of 7 reviews
5 - Excellent 14%
Rating 4 - Good. 0 out of 7 reviews
4 - Good 0%
Rating 3 - Okay. 4 out of 7 reviews
3 - Okay 57%
Rating 2 - Poor. 1 out of 7 reviews
2 - Poor 14%
Rating 1 - Terrible. 1 out of 7 reviews
1 - Terrible 14%

3.1/5

Cleanliness

3.6/5

Staff & service

2.7/5

Amenities

2.7/5

Property conditions & facilities

3/5 Okay

Noor Hanis
Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2020

3/5 Okay

IsmailHani
Travelled with family
Disliked: Property conditions & facilities
Late check out time
Stayed 1 night in Sep 2019

5/5 Excellent

Ahmad Fazli
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
The food was outstanding, spacious room, good staff. Value for money.
Stayed 2 nights in Aug 2019

3/5 Okay

Verified traveller
Liked: Staff & service
kolam tak best
Stayed 1 night in Jul 2019

1/5 Terrible

Verified traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Beyond words and thoughts
Check-in and Service staff is swift and efficient. Other than that, all fail beyond words... Arrived midnight, no proper signage to led to hotel lobby (its a Restaurant and Hotel). Given room 202, went up and realized the corridor w/o air-con, hence smell linger. Went into the room, stuffy and smelly, even the free water bottles r warm! Spacious room but it doesn't help with a extremely lousy and loud air-con, which need around 1/2hr to cool the room. Dusty floor, no telephone, 8 local tv channels to choose... Slept and woke up by water droplets hitting on me from air-con. Since no phone, i pack up all my stuff, went down to request room change to 210. Same room conditions w/o water droplets. Its explain why Agoda doesn't have this hotel as recommendation. Hotel.com should follow.
Stayed 1 night in Jun 2019

2/5 Poor

Tg
Travelled with family
Disliked: Amenities, property conditions & facilities
Aircon was not working well in the first 8hours after checking in and the noise was extremely distracting at night. Like other review mentioned the towel was poorly stained with many black marks on it. Booked a shuttle service and cancelled afterward with the receptionist but the taxi driver still appeared on 2nd day, failure in communication. Location is the 15min away from airport but nothing in surrounding.
Stayed 1 night in Apr 2019

3/5 Okay

Takashi
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020