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Luxfort 118 Service Suites

Photo gallery for Luxfort 118 Service Suites

Primary image
Indoor pool, pool loungers
Indoor pool, pool loungers
Individually furnished, desk, laptop workspace, blackout curtains
View from room

Overview of Luxfort 118 Service Suites

Luxfort 118 Service Suites

3.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Washer

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Follows industry sanitisation guidelines
Map
118, Island Plaza, Jalan Tanjong Tokong, George Town, Penang, 10470

Explore the area

  • Popular LocationStraits Quay Mall20 min walk
  • Popular LocationGurney Drive2 min drive
  • Popular LocationGurney Plaza6 min drive
  • AirportPenang (PEN-Penang Intl.)39 min drive

Choose dates to view prices

King Suite with Sea View

  • 65 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Suite

  • 70 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 2 Queen Beds

Two-Bedroom Suite

  • 75 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Queen Beds

Two-Bedroom Deluxe Studio (the 2nd room is a hall cum bedroom)

  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

Three-Bedroom Suite

  • 116 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 7
  • 3 Queen Beds

King Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About this area

George Town

Located in Tanjung Bungah neighbourhood, Luxfort 118 Service Suites is connected to a shopping centre. The area's natural beauty can be seen at Ferringgi Beach and Penang Hill. Penang Avatar Secret Garden and PKSA Penang Water Sports Centre are also worth visiting.

What's nearby

  • Straits Quay Mall - 20 min walk
  • Gurney Drive - 2 min drive
  • Penang Adventist Hospital - 3 min drive
  • Gurney Plaza - 6 min drive
  • Penang Avatar Secret Garden - 9 min drive

Getting around

  • Penang Sentral - 42 min drive
  • Penang (PEN-Penang Intl.) - 39 min drive

About this property

Luxfort 118 Service Suites

Aparthotel connected to a shopping centre in Tanjung Bungah with free parking
An indoor pool, a restaurant and a fitness centre are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, 3 coffee shops/cafes, a spa tub and dry cleaning are on-site. Each apartment provides an LCD TV with satellite channels, plus a kitchenette with a fridge, a hob and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a living room, and other amenities include free WiFi and a dining area. Weekly housekeeping is available.
Luxfort 118 Service Suites offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and complimentary bottles of water. This individually furnished accommodation has separate living rooms and includes desks. Accommodation at this 3-star aparthotel has kitchenettes with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with premium satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis. Renovation of all guestrooms was completed in November 2018.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Pool/Spa

  • Indoor pool
  • Sunloungers
  • Hot tub
  • Massages

Internet

  • Free WiFi

Parking and transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free
  • Free cot/infant bed

Restaurants on site

  • Edo Ichi

Kitchenette

  • Fridge (full size)
  • Hob
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • 1 restaurant and 3 coffee shops

Bedrooms

  • Extra-futon mattress (surcharge)
  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Bidet
  • Towels provided
  • Hairdryer

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 32-inch LCD TV with satellite service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Sign language-capable staff
  • Soundproofing
  • Visual alarms in hallways
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site
  • Wheel-chair doorways
  • Designated smoking areas

Services and conveniences

  • Limited housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Reception hall
  • Hair salon
  • Free bottled water
  • Gift shop/newsstand
  • Front desk (limited hours)

Location highlights

  • Connected to a shopping centre
  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness centre
  • Fitness facilities nearby (discounted access)
  • Pilates classes on site
  • Aerobics classes on site

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • Security system
  • Smoke detector

General

  • 30 rooms
  • 12 floors
  • 1 building
  • Built in 2013
  • Individually furnished

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:30 AM - 9:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MYR 80 per vehicle (one-way)
  • Futon bed fee: MYR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

118 Luxfort
118 Service
Luxfort
Luxfort 118
Luxfort 118 Service Suites
Luxfort 118 Service Suites Apartment
Luxfort 118 Service Suites Apartment Penang
Luxfort 118 Service Suites Penang
Service 118
Service Suites
Luxfort 118 Service Suites Penang/Tanjung Tokong
Luxfort 118 Service Suites Apartment George Town
Luxfort 118 Service Suites George Town
Luxfort 118 Service Suites Ge
Luxfort 118 Service Suites Aparthotel
Luxfort 118 Service Suites George Town
Luxfort 118 Service Suites Aparthotel George Town

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 35 out of 78 reviews
5 - Excellent 45%
Rating 4 - Good. 33 out of 78 reviews
4 - Good 42%
Rating 3 - Okay. 8 out of 78 reviews
3 - Okay 10%
Rating 2 - Poor. 2 out of 78 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 78 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay, highly recommended
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, room comfort
Mid Week Romantic Sneak
Beginning with communication from Jason alerting us to early check-in to checkout the next day, everything is fine. We wish we would have discovered this location sooner. We enjoyed the comfortable room complete with amenities. Despite being in a room facing the Tanjong Tokong road our room was surprisingly quiet. Lunch at Ido Ichi in the building then dinner just across the street at No Eyed Dear. 2 of our favorite restaurants made our day & evening complete.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
It's a nice and well-equipped property. Though exterior it kind of look like and seasoned building, but accommodation is well maintain and updated. Also, I accidentally left by daughter's favourite water bottle after checked out. The reception is kind enough to help me ship the bottle back to me safely. Kudos!
Stayed 1 night in Jun 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service at check in Apartment and pool very clean Great location Bus to most parts of Penang leaves from front of building Supermarket coffee shop chemist Money changer in building ATM across the road Highly recommend Omara on front desk was so lovely
Stayed 10 nights in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have been staying there for 2nd time, Customer service officer provided good services and support. I like the washer with dryer facilities.
Stayed 3 nights in Nov 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good services from the counter but no room services. I am pleased with the customer service by one of the lady colleague. She is very helpful. Might think of providing some Room Services like clearing the rubbish and changing the bath towel.
Stayed 2 nights in Jun 2019

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was okay :) clean friendly people, good swimming pool....
Stayed 4 nights in Jun 2019

4/5 Good

Travelled with partner
Good location.Amenities were good. Reception was helpful and friendly
Stayed 17 nights in Jun 2019