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Luxfort 118 Service Suites

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Two-Bedroom Suite | Individually furnished, desk, laptop workspace, blackout curtains
Indoor pool, pool loungers
Indoor pool, pool loungers
Individually furnished, desk, laptop workspace, blackout curtains
View from room

Overview of Luxfort 118 Service Suites

Luxfort 118 Service Suites

3.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Washer
Map
118, Island Plaza, Jalan Tanjong Tokong, George Town, Penang, 10470

Explore the area

  • Popular LocationStraits Quay Mall17 min walk
  • Popular LocationGurney Plaza6 min drive
  • Popular LocationPenang Avatar Secret Garden10 min drive
  • AirportPenang (PEN-Penang Intl.)38 min drive

Room options

About this area

George Town

Located in Tanjung Bungah neighbourhood, Luxfort 118 Service Suites is connected to a shopping centre. Swettenham Pier Cruise Terminal and Raja Tun Uda Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Gurney Drive and Straits Quay Mall. Looking to enjoy an event or a game while in town? See what's happening at City Stadium or Penang International Sports Arena.

What's nearby

  • Straits Quay Mall - 17 min walk
  • Gurney Drive - 2 min drive
  • Gurney Plaza - 6 min drive
  • Penang Adventist Hospital - 8 min drive
  • Penang Avatar Secret Garden - 10 min drive

Getting around

  • Penang Sentral - 40 min drive
  • Penang (PEN-Penang Intl.) - 38 min drive

Restaurants

  • Edo Ichi - 2 min walk
  • D'Tandoor Restaurant Penang - 3 min walk
  • Sushi Zento - 3 min walk
  • Aji Noren - 4 min walk
  • No Eyed Deer Restaurant - 4 min walk

About this property

Luxfort 118 Service Suites

Aparthotel connected to a shopping centre in Tanjung Bungah with free parking
An indoor pool, a restaurant and a fitness centre are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, 3 coffee shops/cafes, a spa tub and dry cleaning are on-site. Each apartment provides an LCD TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include free WiFi and a sitting area. Weekly housekeeping is available.
Luxfort 118 Service Suites offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and complimentary bottles of water. This individually furnished accommodation has separate sitting areas and includes desks. Accommodation at this 3-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with premium satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Pool/Spa

  • Indoor pool
  • Sunloungers
  • Hot tub
  • Massages

Internet

  • Free WiFi

Parking and transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed

Restaurants on site

  • Edo Ichi

Kitchenette

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • 1 restaurant and 3 coffee shops

Bedrooms

  • Extra-futon mattress (surcharge)
  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Bidet
  • Hairdryer
  • Free toiletries

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 32-inch LCD TV with satellite service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Sign language-capable staff
  • Soundproofing
  • Visual alarms in hallways
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Limited housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Reception hall
  • Free bottled water
  • Corner/local shop
  • Gift shop/newsstand
  • Front desk (limited hours)

Location highlights

  • Connected to a shopping centre
  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness centre
  • Fitness facilities nearby (discounted access)
  • Pilates classes on site
  • Aerobics classes on site

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • Security system
  • Smoke detector

General

  • 30 rooms
  • 12 floors
  • 1 building
  • Built in 2013
  • Individually furnished

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 80 per vehicle (one-way)
  • Futon bed fee: MYR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

118 Luxfort
118 Service
Luxfort
Luxfort 118
Luxfort 118 Service Suites
Luxfort 118 Service Suites Apartment
Luxfort 118 Service Suites Apartment Penang
Luxfort 118 Service Suites Penang
Service 118
Service Suites
Luxfort 118 Service Suites Penang/Tanjung Tokong
Luxfort 118 Service Suites Apartment George Town
Luxfort 118 Service Suites George Town
Luxfort 118 Service Suites Ge
Luxfort 118 Service Suites Aparthotel
Luxfort 118 Service Suites George Town
Luxfort 118 Service Suites Aparthotel George Town

Frequently asked questions

Does Luxfort 118 Service Suites have a pool?

Yes, this property has an indoor pool.

Is Luxfort 118 Service Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Luxfort 118 Service Suites?

Self-parking is free at this property.

What time is check-in at Luxfort 118 Service Suites?

Check-in is from 2 PM - 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Luxfort 118 Service Suites?

Checkout is at noon.

Does Luxfort 118 Service Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 80 per vehicle applies.

Where is Luxfort 118 Service Suites located?

Located in Tanjung Bungah, this aparthotel is within 1 mile (2 km) of Ibox Museum of Glass Penang, Straits Quay Mall and Gurney Plaza. Penang Avatar Secret Garden and Gurney Paragon are also within 1 mile (2 km).

Can I cancel my reservation for free at Luxfort 118 Service Suites and receive a full refund?

Yes, Luxfort 118 Service Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Luxfort 118 Service Suites cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 79 reviews" "
" "10 - Excellent 46%
Rating 8 - Good. 33 out of 79 reviews" "
" "8 - Good 42%
Rating 6 - Okay. 8 out of 79 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 2 out of 79 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 0 out of 79 reviews" "
" "2 - Terrible 0%

8.9/10

Cleanliness

8.5/10

Staff & service

8.8/10

Amenities

8.5/10

Property conditions & facilities

Reviews

10/10 Excellent

Joyce

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

vin

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay, highly recommended
Stayed 2 nights in Jun 2022

10/10 Excellent

Gerry

Liked: Cleanliness, room comfort
Mid Week Romantic Sneak
Beginning with communication from Jason alerting us to early check-in to checkout the next day, everything is fine. We wish we would have discovered this location sooner. We enjoyed the comfortable room complete with amenities. Despite being in a room facing the Tanjong Tokong road our room was surprisingly quiet. Lunch at Ido Ichi in the building then dinner just across the street at No Eyed Dear. 2 of our favorite restaurants made our day & evening complete.
Stayed 1 night in Nov 2021

10/10 Excellent

Siti

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Ben, PJ

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
It's a nice and well-equipped property. Though exterior it kind of look like and seasoned building, but accommodation is well maintain and updated. Also, I accidentally left by daughter's favourite water bottle after checked out. The reception is kind enough to help me ship the bottle back to me safely. Kudos!
Stayed 1 night in Jun 2020

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service at check in Apartment and pool very clean Great location Bus to most parts of Penang leaves from front of building Supermarket coffee shop chemist Money changer in building ATM across the road Highly recommend Omara on front desk was so lovely
Stayed 10 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have been staying there for 2nd time, Customer service officer provided good services and support. I like the washer with dryer facilities.
Stayed 3 nights in Nov 2019

8/10 Good

Tan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good services from the counter but no room services. I am pleased with the customer service by one of the lady colleague. She is very helpful. Might think of providing some Room Services like clearing the rubbish and changing the bath towel.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was okay :) clean friendly people, good swimming pool....
Stayed 4 nights in Jun 2019