Palaces in Europe

"Perfect location and great facilities "

"The breakfast buffet was amazing everyday. Fresh fruits and terrific coffee machines! The staff was very courteous, and the views from the Rooms, just spectacular. Very quick and efficient. I will be returning!"

"Room was very humid. Room was clean. Staff was very friendly. Excellent location. Coffee in lobby living room was very good. "

"Rooms were great, staff was very friendly and helpful! The filtered water was a great add-on in addition to the lounge for a bit of time to wind down before bed! The area is perfect, VERY close to various routes on the tube, busy with people yet safe during day and night! Definitely stay again!"

"A complete disappointment! Super slow check-in and waiting for a long time while the receptionist was mingling with other guests at the counter. Room service food an absolute disaster. Like from a low grade cantina. I ordered twice and both time food arrived cold and completely underwhelming. Breakfast had a long line to wait to be seated while the staff took their time. Food selection at the breakfast very-very poor quality and super basic. Table was tilted, used sugar packages in the sugar container. Just horribly low quality throughout!! Gym very ugly looking, not maintained and cleaning buckets lying around. Just super poor place! I do not recommend at all."

"They made a mistake with my booking, was downgraded, promised a measley 15% refund, never got it, the room was small, run down, rusty faucets, and not too clean. The bar closed at 9 pm on a Saturday night, the food at the restaurant was pricey, soggy and salty. Never again."

"Excellent choice near Covent Garden "

"The staff and areas were just perfect for us and we will stay there again."

"Good location, lobby smelled clean but our room smelled stale and the walls were stained, beds also were not very comfy at all"