Hotel Spa di Pusat Bandar George Town

"Great staff, beautiful hotel, loved the pool and the free mini bar in the room"

"Restaurant and breakfast limited"

"Sebagai gold member saya sering di beri bilik suite sebagai upgraded di hotel pilihan yang ada VIP member. Tetapi hotel ini tidak memberi apa2 jenis upgrade. "

"Suite was fabulous, nice lobby and all staff were very friendly. Sattar who took care of our room during our stay was excellent. Only downside was there’s only 2 elevators for 24 floors."

"Hotel room and balcony was very clean"

"I just have a comment for this hotel, please not to say at the promo or website or at hotel.com for check-in time are available 24 h, just say the check in time is same like another hotel because as a client, i and my friends confius with the time check in, we arrived early morning but cannot check-in but at the website can check in 24 h.Uncle at the counter just say the time check in are same as another hotel. Besides, a few minutes, Sarah politely, told us the truth, actually, we can check in...

"Hotel rate as 5 star but we never feel to be serve like 5 star. Buffet Breakfast - restaurant not able to occupied guest while the night before hotel was service with wedding and foreigner bus trip. We have to queue for long in order to be seat. Table cleaning was not well clean. Asking for child kiddy set which need 3 follow up and requested with different servant to be given. Food was not refill after finished. Buffet Dinner -> servant was not enough to well serve all customers. Our tables...

"Sudah 4 kali saya ke sini... Tempat, Bilik kat lobby, tmpt mkn mmg Best cuma satu je layanan dr services call x mesra alam dan cakap acuh x acuh... Xdak semangat nak layan permintaan customer... Yg lain2 memang Best... Next time akan datang lagi untuk rest minda"