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"hotel is safe & clean"

"Overnight in Batu F. Very welcoming hotel, basic but value for money. Arnold on reception was very helpful."

"Next time please provide parking area. Improve the environment in areas that are somewhat dirty. However your room is very clean and nice 👍"

"1) the bathroom drainage constantly smell of urine, so strong that even if after shower the smell still lingers. We had to close the toilet door to ensure the smell is contained in there. Im pretty sure changing of room doesnt help as its due to old piping issues. 2) Ants. You simply can't leave food lying around for it will very quickly invite ants. Ants in the toilet, tv console, table beside your bed. It's terrible. 3) no sound proofing to speak of, the room facing the main road has traffic...

"It says they will give me a number to open the box which contains the key for a room. I have contacted the hotel more then 10 time they did not give me a room and a pass code for the key. I messaged the hotel at the afternoon 1:00 pm and call them the did not respond and I message Expedia, it did not respond as well. So I have to search other booking App for a different phone number to get in contact with the hotel staff to get the room key the next morning 3;00 Am. "

"Would stay again "