Great staff. Clean, historical property. Solid dining options.
Great location. Got our money's worth.
Good location and good value - as long as it is not a beach hotel you are after.
As guests of Hotel Jen, we were able to use the facilities at Golden Sands Shangri-la at Batu Ferringhi. They even have a free shuttle bus to take people between the properties. That was a positive surprise!
Great view of the sea and the staff were very helpful. Great location in Georgetown.
Rooftop bar is the best, the waiter is very good. The breakfast was great, lots of choices.
Really lovely boutique hotel. Perfect location. Nice spacious clean room. Great roof terrace and an excellent breakfast selection
Maintenance personnel attended to complaints of the rooms promptly. Breakfast quality below our expectation. Overall my family satisfied the stay .
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