Cari Hotel di Otago

"Our stay was incredibly disappointing due to the poor customer service. We arrived to find that the heating/air conditioning in our room wasn’t working, and with outside temperatures below freezing, the room was extremely cold. The only solution offered was a small fan heater, which barely warmed the room. When we asked if anything else could be done, we were simply told the technicians had gone home and there was nothing they could do. There was no effort to move us to another room, offer...

"This hotel was just okay, not great, but not bad either. The location was good for us as it was super close to the airport and we had a very early morning flight out of ZQN. We had a couple of rooms booked for our family but ended up having to ask reception to switch one of the rooms because it smelled really funky. Otherwise the stay was just fine. VIP rewards perk was a cookie and a drink from the little market in the lobby. Nice receptionist!"

"My sister and I shared Spike 1 and 2, which was perfect for being in Queenstown for 4 nights. It's a really nice unit, and it had everything we needed, and it was easy enough to keep the place warm (which is not a given in NZ in July). It was close enough to downtown that we just walked there. We really loved our time there. The only downside is that the WiFi kept dropping, and there was a morning where it just wasn't working, so this might not be the best option for someone who needs a reliable...

"The Kids loved their stay @ the hotel & the marshmallows over the outside fire pit were divine & went down a treat. 👍 Staff were extremely helpful."

"Clean rolm and good breakfast"

"Good reception service. Willingness to help. "

"Spur of the moment booking. Absolutely made the best choice! Location is a short and fairly easy walk to town. Slight hill but nothing too major. Check in was amazing, we were so well looked after by the lovely lady at reception, top notch service. Room was huge! Had every heating amenity you could think of! Beautiful view from the room. They have a spa that overlooks the lake and Remarkables that you can book at the front desk, ask for extra towels. Only slight downsides, sink in bathroom...

"Room was clean and amenities were good. It was nice that the hotel was adjacent to the bus stop for an easy commute to the airport or Queenstown shops."

"All good"

"Comfortable, clean and good location."

"Great ambiance & fantastic restaurant."

"Wonderful staff. "

"The toilet paper was like sandpaper, the towels were so small. The TV was in a smart TV a small TV under the room that could be improved.. the Internet was terrible"

"Great rooms and breakfast"

"Our stay was spectacular! This place is beautiful! Super friendly staff. Great location! We did not want to leave. The views were the best! Perfection!"