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"Stayed two nights, Sept 27 & 28, 2022. Convenient location. Staffs were friendly. Particularly, Jules helped me a lot to find substitute tours as three confirmed tours were cancelled in two days. Coffee and tea were free to the customers (a very big ). Few negative points in the rooms......no study table, no place to keep towels while showering, room floor and bathroom floors are on the same level so water is bound to enter the room during showering without any preventable strip at the bottom of the bathroom door."

"Excellent location and facilities. Great to have food and drink options on site. Although it’s on a busy road our room was still quiet "

"Great place to stay. Just far enough out of town but still within reach of everything. Staff are great."

"Close to new world shopping centre and bus into Queenstown which only costs $1. Modern apartment, well laid out, easy to use kitchen, good views"

"The accomodation was amazing and a great set up for families. Loved the location and the view was amazing. The 3 bedroom apartment had everything you needed and was super spacious. Comfy beds, warm and cosy. Would definitely recommend this to family and friend and will definitely be back. "

"Fairly new property that was clean, super comfortable bed, and had nice amenities in the room. Close to airport, restaurants, markets and frankton hub. Hotel restaurant was closed during stay but looked nice. "

"We arrived at the oaks to smiling friendly staff who were helpful explained everything to us about our stay with them including letting us know that there restaurant was unavailable due to lack of staff but as I found out that was happening everywhere in Queenstown at that time due to a huge increase in people and visitors into there area and flu/Covid etc.This did not stop oaks hotel and resort from offering the best service to us even went as far as to add a special touch to our room by personally writing a happy birthday card to me and placing it in our room with chocolates.How lovely and special it made me feel thank you to your amazing staff for going the extra mile.Cant rate this place highly enough everything is well done clean our room was a hotel studio we had a lovely view of the lake whakatipu from our king size bed.Our room was located right up the top of the entrance with parking out front that we could park in.But parking is not reserved first in first served basis.They run a shuttle to the city centre for customers at set times which I thought was brilliant we never used it as we had a car rental but still lovely if you want to check out the night life do some exciting stuff in the city centre and get picked up after shopping perfect.We had everything we needed nice warm room cozy underfloor heating in bathroom wifi,cutlery etc,shampoo ,conditioner,soap,all those things you need for a comfortable stay towels etc replaced daily with coffee and tea and milkpods"

"We enjoyed our stay and it was convenient for what we needed for our vacation "

"enjoyed our stay n having the option of a nice restaurant/bar handy with a happy hour. Complimentary breakfast is excellent and the place is very tidy. "