Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300
Explore the area
Lake Wakatipu5 min walk
Queenstown (ZQN-Queenstown Intl.)4 min drive
Remarkables Park Town Centre4 min drive
Alpine Aqualand5 min drive
Room options
About this area
Kawarau Falls
Located in Kawarau Falls, Hilton Queenstown Resort & Spa is near the airport and on the waterfront. Queenstown Arts Centre and Toi o Tahuna are cultural highlights, and some of the area's activities can be experienced at Queenstown Golf Club and Jacks Point Golf Course. Alpine Aqualand and Queenstown Paintball are also worth visiting. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with ecotours and skydiving.
Take advantage of a free food/drink shopping service, a rooftop terrace and shopping on site at Hilton Queenstown Resort & Spa. Indulge in a facial, a body scrub and a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at Wakatipu Grill, the on-site restaurant. Free WiFi in public areas is available to all guests, along with a garden and a hair salon.
Other perks at this hotel include:
An indoor pool
Buffet breakfast (surcharge), valet parking (surcharge) and a ferry terminal shuttle
Express check-out, meeting rooms and multilingual staff
Luggage storage, a 24-hour front desk and concierge services
Guest reviews speak well of the helpful staff and location
Room features
All 220 rooms boast comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and dressing gowns. Guest reviews highly rate the overall comfort, size rooms at the property.
Other conveniences in all rooms include:
Free infant beds and travel cots
Hypo-allergenic bedding and rollaway/extra beds (surcharge)
Bathrooms with rainfall showers and designer toiletries
32-inch HDTVs with premium channels
Balconies or patios, fridges and electric kettles
Languages
Afrikaans, Chinese (Mandarin), Czech, Dutch, English, French, German, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Contactless check-out
Safety measures
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: WiFi (NZD 9.95 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Self parking on site (NZD 16 per day)
Valet parking on site (NZD 40 per day; includes in/out privileges)
Limited on-site parking
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
Ferry terminal shuttle (surcharge)
Ski shuttle nearby
Food and drink
Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: NZD 30 per person
1 restaurant
1 bar
Room service available
Restaurants on site
Wakatipu Grill
Stacks Pub
Things to do
Fitness centre
Full-service spa
Indoor pool
Sauna
Shopping
Hot tub
Steam room
Family friendly
Free cots/infant beds
Corner/local shop
Indoor pool
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)
Travel cot
Conveniences
Lift
Front-desk safe
Corner/local shop
Guest services
24-hour front desk
Concierge services
Dry-cleaning service
Free food shopping service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Ski storage
Tour/ticket assistance
Wedding services
Business services
Conference centre
Meeting rooms
Outdoors
Garden
Rooftop terrace
Spa
10 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Spa open daily
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Rollaway/extra beds are available for NZD 60.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: NZD 30 per person (approximately)
Fee for in-room wireless Internet: NZD 9.95 per 24-hour period (rates may vary)
Fee for in-room wired Internet: NZD 9.95 (rates may vary)
Self-parking fee: NZD 16 per day
Valet parking fee: NZD 40 per day (in/out privileges)
A late check-out fee will be charged
Rollaway bed fee: NZD 60.0 per night
Credit card charges are subject to a surcharge of 2 per cent
Facilities fee: NZD 20 per person, per day and includes use of: spa tub; swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
National rating
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Hilton Queenstown
Hilton Queenstown Resort
Hilton Resort Queenstown
Queenstown Hilton
Queenstown Resort
Resort Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown Resort Spa
Hilton Queenstown Resort Spa
Hilton Queenstown Resort & Spa Hotel
Hilton Queenstown Resort & Spa Kawarau Falls
Hilton Queenstown Resort & Spa Hotel Kawarau Falls
Frequently asked questions
Does Hilton Queenstown Resort & Spa have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at ?
As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at on 6 Feb 2023 start from RM 740.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hilton Queenstown Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hilton Queenstown Resort & Spa?
Self-parking is available for NZD 16 per day. Valet parking is available for NZD 40 per day. Limited spots are available.
What time is check-in at Hilton Queenstown Resort & Spa?
Check-in is from 4:00 PM - midnight.
What time is check-out at Hilton Queenstown Resort & Spa?
Checkout is at 11:00 AM. Late checkout is available for a fee.
Where is Hilton Queenstown Resort & Spa located?
Situated on the waterfront, this luxury hotel is within 1 mile (2 km) of Lake Wakatipu, The Kingston Flyer and Remarkables Park Town Centre. Frankton Beach and Queenstown Event Centre are also within 2 miles (3 km).
Can I cancel my reservation for free at Hilton Queenstown Resort & Spa and receive a full refund?
Yes, Hilton Queenstown Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Queenstown Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
Rating 10 - Excellent. 558 out of 1014 reviews" "
10 - Excellent
558
" "10 - Excellent 55%
Rating 8 - Good. 263 out of 1014 reviews" "
8 - Good
263
" "8 - Good 26%
Rating 6 - Okay. 111 out of 1014 reviews" "
6 - Okay
111
" "6 - Okay 11%
Rating 4 - Poor. 60 out of 1014 reviews" "
4 - Poor
60
" "4 - Poor 6%
Rating 2 - Terrible. 22 out of 1014 reviews" "
2 - Terrible
22
" "2 - Terrible 2%
8.9/10
Cleanliness
8.8/10
Staff & service
8.5/10
Amenities
8.5/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Rahul
Travelled with partner
26 Jan 2023
Liked: Cleanliness
Understaffed however it was overall okay. I won’t say the stay was great. Thanks
Rahul
Stayed 6 nights in Jan 2023
4/10 Poor
Amy
Travelled with group
16 Jan 2023
Liked: Cleanliness
Disliked: Staff & service
The outside location and view were beautiful, but the inside property was very dark and depressing. The room was nice, clean and spacious. The check in was slow and room was not ready until after check in time. They gave us vouchers for cocktails at the restaurant, but when we ordered margaritas they were not covered. Also, you had to make reservations to eat at their restaurant and there were many empty tables, but due to staffing issues they could only handle very few tables at a time. We did finally get to eat in the restaurant after someone cancelled their reservation and the food was very good. We were told by a nice receptionist that there is a major shortage of workers in Queenstown because all of the properties are being bought up and turned into AirB& B’s and there are no place for workers to live. That made sense of the situation after she told us, but is so sad. Queenstown is such a beautiful place to live and visit. Hopefully they will be able to remedy this before it hurts their tourism.
Honestly speaking hilton is known around the world and i have stayed at hilton before so for my honeymoon i thought why not stay here since hilton is big name and great beautiful resort, but when i checked into my room it was nothing like i saw on the photos was complete opposite of it honestly. I was so disappointed and plus the room was cleaned properly was very dusty, my wife and allergy which kicked in as soon as well entered the room. I told the front desk about it and they said they will clean it the next day but when we had a shower honestly the shower was disgusting was mould the drain was smelling we had to call the front desk and get them to change our room and we weren’t happy about it. Queenstown hilton need to up their game plus its a holiday spot for people all around the world i don’t know how they are like this.
Avitesh
6/10 Okay
Lindsey
Travelled with partner
15 Dec 2022
Liked: Staff & service
Pool/hot tub was out of commission for the entirety of our stay. They ran out of DVD players as well. Our room could definitely have been cleaner- found nail clippings that weren’t ours in the bathroom. We agree with other reviews that the hotel is a bit dated. Needs some updates. Room service wasn’t bad but very pricey for what we actually received. It’s close to airport and has stunning views. However, overall we weren’t impressed with what we got for the price that we paid. Wouldn’t recommend.
This is a fantastic place to stay. Beautiful views of Queenstown mountains. Need a car of staying here as you cannot walk to Queenstown from there, however, it is quiet and easy access to mountains, and driving to other towns from here. Very clean property - and homely. The hotel is kind of built into the mountain so the views are spectacular. Nice balcony. Very clean bathroom. Very comfortable beds. Excellent.
