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Indoor pool
Indoor pool
View from Room
View from Room

Guest reviews

4.4/5 Excellent
991 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

AirportQueenstown (ZQN-Queenstown Intl.)4 min drive
Popular LocationQueenstown Event Centre5 min drive
Popular LocationRemarkables Park Town Centre5 min drive
Popular LocationQueenstown Hill11 min drive

Choose dates to view prices

  • Room, 1 King Bed (Relaxation)

    4.8/5 guest room rating

    Room amenities

    • 46 sq m
    • Lake view
    • Sleeps 2
    More detailsRoom, 1 King Bed (Relaxation)
  • Deluxe Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 44 sq m
    • Lake view
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed
  • Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 44 sq m
    • Resort view
    • Sleeps 2
    More detailsRoom, 1 King Bed
  • Suite, 1 King Bed (Lake Wakatipu Suite)

    4.3/5 guest room rating

    Room amenities

    • 54 sq m
    • Lake view
    • Sleeps 2
    More detailsSuite, 1 King Bed (Lake Wakatipu Suite)
  • Room, 1 Queen Bed, Accessible

    4.5/5 guest room rating

    Room amenities

    • 45 sq m
    • Resort view
    • Sleeps 2
    More detailsRoom, 1 Queen Bed, Accessible
  • Twin Room

    4.5/5 guest room rating

    Room amenities

    • 44 sq m
    • Resort view
    • Sleeps 2
    More detailsTwin Room
  • Deluxe Twin Room, Lake View

    Room amenities

    • 44 sq m
    • Lake view
    • Sleeps 2
    More detailsDeluxe Twin Room, Lake View
  • Suite, 1 Bedroom (Residence)

    Room amenities

    • 60 sq m
    • Resort view
    • Sleeps 2
    More detailsSuite, 1 Bedroom (Residence)
  • Suite, 2 Bedrooms (Residence)

    4.1/5 guest room rating

    Room amenities

    • 100 sq m
    • Lake view
    • Sleeps 4
    More detailsSuite, 2 Bedrooms (Residence)
  • Deluxe 2 Bedrooms, Lake View (Residence)

    3.9/5 guest room rating

    Room amenities

    • 100 sq m
    • Lake view
    • Sleeps 4
    More detailsDeluxe 2 Bedrooms, Lake View (Residence)
  • Deluxe Room, 1 King Bed (Plus)

    5/5 guest room rating

    Room amenities

    • 44 sq m
    • Lake view
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed (Plus)

About this area

Queenstown

Located in Queenstown, Hilton Queenstown Resort & Spa is near the airport and on the waterfront. Shotover Jet and The Remarkables Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu. Skyline Gondola and Alpine Aqualand are also worth visiting. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and skydiving nearby.

Visit our Queenstown travel guide
Map
Popular Location

What's nearby

  • Queenstown Event Centre - 5 min drive
  • Remarkables Park Town Centre - 5 min drive
  • Queenstown Mall - 11 min drive
  • Queenstown Hill - 11 min drive
  • Queenstown Gardens - 11 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 4 min drive

Restaurants

  • Where to eat
  • Wakatipu Grill – Restaurant with a bar. Reservations required.
  • Stacks Pub – Restaurant with a bar. Serves dinner and light fare.
  • Me and Mee – Restaurant offering Asian cuisine. Serves dinner on selected days.
  • The Lake Counter – Serves light fare.

About this property

Hilton Queenstown Resort & Spa

5-star luxury hotel, walk to Lake Wakatipu
3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 220 rooms provide conveniences such as fridges and coffee makers, plus balconies or patios and LCD TVs with cable channels. Guests will also find 24-hour room service, wireless Internet access (surcharge) and wired Internet (surcharge).
Hilton Queenstown Resort & Spa offers 220 forms of accommodation with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes.

Property amenities

Internet

Available in all rooms: WiFi (NZD 9.95 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: NZD 16 per day
Valet parking: NZD 40 per day
Limited parking spaces
Parking height restrictions apply
Ferry terminal shuttle (surcharge)
Ski shuttle nearby

Food and drink

Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: NZD 30 per person
3 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
Shopping
Hot tub

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Corner/local shop
Indoor pool
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

Lift
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Concierge services
Dry-cleaning service
Free food shopping service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Ski storage
Tour/ticket assistance
Wedding services

Languages spoken

Afrikaans
Chinese
Czech
Dutch
English
French
German
Spanish

Business services

Meeting rooms
Conference centre

Outdoors

Garden
Rooftop terrace

Spa

10 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Sauna

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Hypo-allergenic bedding
Linens
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Rainfall showerhead
Shower

Entertainment

32-inch LCD TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Electric kettle
Minibar
Fridge

Outdoor space

Balcony or patio

More

Connecting rooms available
Free newspapers
Laptop-compatible safe

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 30 per person (approximately)
  • Fee for in-room wireless Internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Self-parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge
  • Facilities fee: NZD 20 per person, per day and includes use of:

  • – Spa tub
    – Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Social distancing measures are in place.
  • Contactless check-out is available.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®

Frequently asked questions

Can I cancel my reservation for free at Hilton Queenstown Resort & Spa and receive a full refund?
Yes, Hilton Queenstown Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Queenstown Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hilton Queenstown Resort & Spa?
As of 2 Jul 2020, prices found for a 1-night stay for 2 adults at Hilton Queenstown Resort & Spa on 26 Jul 2020 start from RM395, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is Hilton Queenstown Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for NZD 16 per day. Valet parking is available for NZD 40 per day. Limited spots are available.
What time is check-in at this hotel?
Check-in is from 3 PM to midnight.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is this hotel located?
Situated on the waterfront, this luxury hotel is within 2 miles (3 km) of Lake Wakatipu, Queenstown Event Centre and Remarkables Park Town Centre. Alpine Aqualand is 1.9 mi (3.1 km) away.

Guest reviews

Overall score and ratings for Hilton Queenstown Resort & Spa

4.4
Excellent
5 - Excellent
608
4 - Good
256
3 - Okay
71
2 - Mediocre
37
1 - Poor
19
4.6
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff and amazing lake view - nice luxurious stay

Stayed 4 nights in Jun 2020

3/5

  • Liked: Cleanliness, staff & service, amenities

Nice hotel but didn't think it was any better than a 4 star. Service great but faulty lights and seat in room let it down.

Stayed 2 nights in Jun 2020

4/5 Good

  • Liked: Cleanliness, property conditions & facilities

Modern nice decor,great lake views Due to covid restrictions and impact hotel facilities were very downsized. Found the one remaining restaurants menu limited And expensive.

Stayed 3 nights in Jun 2020

5/5 Excellent

  • Liked: Staff & service, property conditions & facilities

Stunning experience. Beautiful decor and great staff.

Stayed 2 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic will be back great place to stay and great spot

Stayed 1 night in Jun 2020
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