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Kamana Lakehouse

Photo gallery for Kamana Lakehouse

Primary image
Outdoor spa tub
Terrace/patio
View from room
1 bedroom, premium bedding, down duvets, pillow-top beds

Overview of Kamana Lakehouse

VIP Access

Kamana Lakehouse

4.5 star property

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
139 Fernhill Road, Queenstown, 9300

Explore the area

  • Popular LocationLake Wakatipu2 min drive
  • Popular LocationBen Lomond Walkway9 min drive
  • AirportQueenstown (ZQN-Queenstown Intl.)13 min drive
  • Popular LocationBob's Peak14 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Queenstown

Kamana Lakehouse is located in Fernhill, a neighbourhood in Queenstown, and is in the suburbs and in the mountains. Queenstown Gardens is a popular local attraction, and if an activity is on the agenda, TSS Earnslaw Steamship and Coronet Peak Ski Area are worth a visit. Travelling with kids? Consider CaddyShack City Mini Golf and Kiwi and Birdlife Park. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and snowmobiling. Guests appreciate the hotel's quiet location.

What's nearby

  • Lake Wakatipu - 2 min drive
  • Steamer Wharf - 2 min drive
  • Ben Lomond Walkway - 9 min drive
  • Bob's Peak - 14 min drive
  • Skyline Queenstown - 14 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 13 min drive

About this property

Kamana Lakehouse

4.5-star luxury hotel in the heart of Fernhill
A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at Kamana Lakehouse. For some rest and relaxation, visit the 3 hot tubs. The on-site fine-dining restaurant, Nest Kitchen + Bar, features Mediterranean cuisine and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Other perks include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), concierge services and 2 meeting rooms
  • Express check-out, smoke-free property and luggage storage
  • Guest reviews say great things about the location
Room features
All guest rooms at Kamana Lakehouse feature comforts, such as premium bedding and pillow menu, in addition to amenities, such as complimentary wireless Internet access and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and hairdryers
  • 46-inch TVs with digital channels
  • Furnished balconies or patios, heating and daily housekeeping

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Street parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AMโ€“11:00 AM: NZD 36-36 for adults and NZD 15-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Nest Kitchen + Bar

Things to do

  • 3 hot tubs

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms - 2

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 46-inch TV
  • Digital channels

Food and drink

  • Free bottled water

Outdoor space

  • Furnished balcony or patio

More

  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests must reserve access to the private spa tubs in advance. The listed facility fee is charged per hour and covers 3 guests. Children ages 5-11 are allowed in the spa tub from 9 AM to 4 PM and must be accompanied by an adult. Children under 5 years old are not permitted in the spa tub.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per day
  • Breakage deposit: NZD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between NZD 36 and NZD 36 for adults, and NZD 15 and NZD 25 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Spa tub fee: NZD 100
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmarkยฎ assigns an official star rating for accommodation in New Zealand. This Hotel property is rated 4 star plus, and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmarkยฎ

Property is also known as

Aspen Queenstown
Aspen Tanoa Queenstown
Tanoa Aspen
Tanoa Aspen Hotels
Tanoa Aspen Queenstown
Kamana Lakehouse Hotel Queenstown
Tanoa Queenstown
Aspen On Hotel Queenstown
Queenstown Aspen On Hotel
Tanoa Aspen Queenstown Hotels Hotel
Tanoa Aspen Hotels Hotel
Kamana Lakehouse Hotel
Kamana Lakehouse Queenstown
Kamana Lakehouse
Kamana Lakehouse Hotel
Kamana Lakehouse Queenstown
Kamana Lakehouse Hotel Queenstown

Frequently asked questions

Is Kamana Lakehouse pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at on 30 Oct 2022 start from RMย 807.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kamana Lakehouse?

Self-parking is free at this property.

What time is check-in at Kamana Lakehouse?

Check-in is from 3:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Kamana Lakehouse?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is Kamana Lakehouse located?

This family-friendly Queenstown hotel is located in the mountains, within 2 mi (3 km) of TSS Earnslaw Steamship and Skyline Gondola. Queenstown Gardens and Queenstown Event Centre are also within 6 mi (10 km).

Can I cancel my reservation for free at Kamana Lakehouse and receive a full refund?

Yes, Kamana Lakehouse offers free cancellation on select room rates, because flexibility matters! Please refer to Kamana Lakehouse cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 170 out of 224 reviews
5 - Excellent 76%
Rating 4 - Good. 44 out of 224 reviews
4 - Good 20%
Rating 3 - Okay. 6 out of 224 reviews
3 - Okay 3%
Rating 2 - Poor. 2 out of 224 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 224 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

4/5 Good

Ali
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Hot tub experience was awesome. Staff very friendly and helpful. Just found the room very small.
Stayed 5 nights in Aug 2022

5/5 Excellent

Tony
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was Beautiful especially dining/restaurant views were Beautiful. Staff was Orsum too. Very helpful. Only minor, minor gripe was just the parking. But guess that was out weighed by the Lovely Staff and Service.
Stayed 4 nights in Jul 2022

5/5 Excellent

Jessica
Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 2 nights in Jul 2022

5/5 Excellent

Francisco
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Good view of the lake.
Stayed 2 nights in Jun 2022

4/5 Good

Verified traveller
Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location. Friendly staff.
Stayed 1 night in Jun 2022

5/5 Excellent

SEA
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Another great stay here, this time in one of the Remarkables rooms. Having stayed in a Tahuna Lakeview room last time we wondered how this one would stack up. We were delighted to find the same standard of furnishings, bed and bathroom and the view while not unobstructed was still good. Very impressed with the cleanliness of the room too given the cleaners were still hard at work into the early evening with reduced numbers due to Covid we believe. Hats off to them they were working hard and still happily pointed us in the right direction to our room. Had a couple of drinks and nibbles in the lounge area beside a fire. Food and drinks were both great. Service was a little slow but helpful and friendly - again the impact of Covid reducing their staff numbers. Very happy with our second stay and would happily stay again. Highly recommend.
View from our room.
Nice spot for a drink and nibbles in the lounge bar area.
Stayed 1 night in May 2022

5/5 Excellent

Jennifer
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and immaculately clean. Stunning view from restaurant and the bar lounging area is cosy with floating fireplaces and comfy couches.
Stayed 4 nights in May 2022

5/5 Excellent

Kate
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could look out our bedroom straight to The Remarkables and it snowed!! The most perfect Lakehouse and hotel in Queenstown
Stayed 3 nights in May 2022

5/5 Excellent

Stanton
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent, we felt welcomed, and answered any questions we had. Room presented nicely With a homey vibe despite not getting a lakeside view. Would recommend
Stayed 1 night in May 2022

5/5 Excellent

Craig
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything, the staff were fantastic
Stayed 3 nights in Apr 2022