Corner of Earl and Marine Parade, Queenstown, 9348
Explore the area
Lake Wakatipu1 min walk
Kiwi and Birdlife Park9 min walk
Skyline Gondola10 min walk
Queenstown (ZQN-Queenstown Intl.)13 min drive
Room options
About this area
Queenstown
Novotel Queenstown Lakeside is located in Queenstown City Centre, a neighbourhood in Queenstown, and is in the mountains and on a lake. Queenstown Arts Centre and Toi o Tahuna are cultural highlights, and some of the area's activities can be experienced at Fear Factory Queenstown and Steamer Wharf. Travelling with kids? Consider Cookie Time and Underwater Observatory. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowmobiling and snowshoeing. Guests love the hotel's central location.
4-star eco-certified hotel located in Queenstown City Centre
Take advantage of a garden, dry cleaning/laundry services and a bar at Novotel Queenstown Lakeside. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at Elements, the on-site restaurant. Free WiFi in public areas is available to all guests, along with a gym and a business centre.
Other perks at this hotel include:
Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
Express check-out, a TV in reception and a 24-hour front desk
Express check-in, multilingual staff and free newspapers
Guest reviews say great things about the breakfast and central location
Room features
All 273 rooms boast comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
Childcare services and free infant beds
Bathrooms with showers and shower/bath combinations
21-inch LCD TVs with satellite channels
Balconies or patios, daily housekeeping and desks
Awards and affiliations
Green/Sustainable Property This property participates in Qualmark Sustainable Tourism Business Award, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: WiFi (NZD 10 per night), Wired Internet (surcharge)
Available in some public areas: Free WiFi
Parking and public transport
Valet parking on site (NZD 28 per night; includes in/out privileges)
Limited on-site parking
Electric car charging station on site
Off-site parking for NZD 23 per night; discounts available
Ski shuttle nearby
Food and drink
Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 34 for adults and NZD 15 for children
1 restaurant
1 bar
24-hour room service
Restaurants on site
Elements
Things to do
Fitness centre
Hot tub
Family friendly
Babysitting (surcharge)
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski passes
Ski storage
Tour/ticket assistance
Business services
Business centre
Conference space (646 square feet)
A meeting room
Outdoors
Garden
Picnic area
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
Deposit: NZD 100 per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately NZD 34 for adults and from NZD 15 for children
Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
Fee for in-room wired Internet: NZD 10 per night (rates may vary)
Valet parking fee: NZD 28 per night (in/out privileges)
Nearby parking fee: NZD 23 per night (164 ft away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®
Property is also known as
Lakeside Novotel
Lakeside Novotel Queenstown
Novotel Lakeside
Novotel Lakeside Hotel
Novotel Lakeside Hotel Queenstown
Novotel Lakeside Queenstown
Novotel Queenstown
Novotel Queenstown Lakeside
Queenstown Lakeside
Queenstown Novotel
Novotel Gardens Queenstown
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Queenstown
Novotel Queenstown Lakeside Hotel Queenstown
Frequently asked questions
Is Novotel Queenstown Lakeside pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Novotel Queenstown Lakeside?
As of 2 Jun 2023, prices found for a 1-night stay for 2 adults at Novotel Queenstown Lakeside on 5 Jun 2023 start from RM 506.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Novotel Queenstown Lakeside?
Valet parking is available for NZD 28 per night. Limited spots are available.
What time is check-in at Novotel Queenstown Lakeside?
Check-in is from 2 PM - 5:30 AM. A fee applies for early check-in (subject to availability).
What time is check-out at Novotel Queenstown Lakeside?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Where is Novotel Queenstown Lakeside located?
This family-friendly Queenstown hotel is located on a lake, steps away from Williams Cottage, Queenstown Gardens and Queenstown Beach. Cookie Time and Underwater Observatory are also within 5 minutes.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We have stayed at the Novotel previously. The Lakeside view is excellent and the rooms are great. The church side views appear to be older rooms which are smaller. They are not as nice as the rooms with the lake view. The staff is very helpful either way. Convenient for walking to local restaurants and shopping.
Hotel did not honor the room type I paid for, Rooms are noisy and we could hear footsteps noise from the room above us. Bathroom fittings are old and very hard to operate
Was there for work. Room was not ready on time, and it wasn’t the room that was in the description when I booked online. For the price, I’d expect better.