The transit is horrible from KUL-NRT-HND-CTS. The ground staff from KUL didn’t place any “hot baggage” tag on our luggage, we waited for nearly an hour to claim our baggage, then made our way to the limousine ticket counter to purchase bus ticket before headed to Haneda Airport. We were stuck in the traffic for two hours. By the time we arrived at T1 it was already 10:30am and our CTS departure was at 11:30am. Not sure if we should consider it lucky as the flight was delayed by 10 mins, hence we got some time to breathe. We are still in disbelief that we purchased JAL tickets all the way from KUL to CTS, but we needed to figure out our own method to make it from Narita to Haneda. The least a ground staff can do is at least provide us priority luggage tag to fasten our baggage claim. I’ve heard so much about JAL but truly disappointed in this.