Connected to the vibrant Roppongi Hills Mall complex, this luxurious property offers spacious rooms with stunning views of Tokyo. Enjoy exceptional concierge services and top-notch facilities, including great restaurants and a serene environment.
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 20
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: from approximately JPY 5945 per person
Airport shuttle fee: JPY 1150 per person (one-way)
Airport shuttle fee per child: JPY 580
Valet parking fee: JPY 6000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Grand Hyatt Tokyo have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Grand Hyatt Tokyo?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Tokyo on 14 Jun 2026 start from RM1,381, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grand Hyatt Tokyo pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Hyatt Tokyo?
Valet parking is available for JPY 6000 per night.
What time is check-in at Grand Hyatt Tokyo?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Grand Hyatt Tokyo?
Checkout is at noon.
Does Grand Hyatt Tokyo provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 8:30 AM-8:30 PM at scheduled times. A fee of JPY 1150 per person applies.
Where is Grand Hyatt Tokyo located?
Located in Minato, this luxury hotel is steps away from Roppongi Hills, Mori Art Museum and Tokyo City View. Tokyo Midtown and Nezu Art Museum are also within 1 mi (2 km). Roppongi Station is 7 minutes by foot and Nogizaka Station is 14 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The Grand Hyatt is the perfect luxury stay in Tokyo. The rooms are beautiful, and the property is centrally located in the vibrant Roppongi neighborhood. Will definitely be back!
My favorite hotel in Tokyo in Roppongi Hills. I keep coming back due to central location, beautiful facilities, top notch service, and best buffet breakfast in Tokyo.
Alex
Stayed 5 nights in Feb 2026
Verified
10/10 Excellent
Emma
11 Jan 2026
Liked: Cleanliness, staff & service, amenities
Room is beautiful, staff incredibly friendly. Great location.
First time staying at this hotel, and first time visiting Tokyo. Already know, the next time I come, I will be staying here. Staff were so friendly and helpful. Rooms spacious and comfortable. Loved the 4 nights we spent here.