Hotel is beautiful. Sadly under construction. I knew some rooms were being renovated only. But more than that. Room was nice. Wooden window closures were wonderful. Awkward placing of toilet paper (at ankles) But otherwise great property and helpful staff.
The location was fabulous and magical. The staff is friendly and focused on customer service. I loved the hotel lobby and bar (Hamilton's). The location is excellent and so convenient. I cannot say enough about the property.
Pleasant hotel with OK room size. However the restaurant served the most terrible food I have had in London in ages. How can you screw up a salad? They managed it. Makeral must have been frozen. The coffee was OK
Very good location near Hyde park and two tube stations within 5 minutes walk,down side rooms too hot and no control to reduce tempreture.Bed too hard for my partner but ok for me,overall ok
Would stay here again if we wanted to be on this side of Hyde Park. Overall my group of 4 adults and 1 child thought it was a great stay. Had it’s ups and downs as most hotels. Check in was advertised starting at 1500. We arrived between 1400-1430 so we sat in the lounge and waited with some drinks ...
location was good,and near to main attractions,but room was very small ....
Near to Paddington Subway. Hotel itself is clean and basic amenities are provided. Room has also mini kitchen, equipped with crockery and utensils and also a coffee machine.
Positive: beds were VERY comfortable. Neg: rooms were small, not extremely tiny, but the bathrooms were odd as there wasn’t a separate shower area only a shower curtain that blocked it the from the toilet. So after you shower you have to wipe the floors down because everything is wet. Moldy smell ...
Needed double glazing for rooms on main road .It was in a ideal location gor us.
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