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"Beautiful everywhere - service is incredible "

"Excellent Customer Service "

"Stayed at the Parkroyal Collection in a Club Room. The room was excellent and serviced to a high standard. The Club facilities were good and offered a selection of food in the evening and at breakfast. Choice of complimentary drinks was good. The staff went above and beyond. Thanks to Kapil, Jessica, Shirell, Henry. Jon. Nicky. Kushal and Summit for their attentive service. Thanks also to the staff in the Botanist Bar for the great service. I would recommend."

"The lobby was stunning with Chinese New Year decorations. "

"The room was spacious, spotless, and beautifully maintained, with stunning views of the Petronas Twin Towers. The staff were exceptional—warm, attentive, and always ready to help, making the stay feel welcoming from check-in to check-out. The amenities were top-notch, especially the pool and fitness center, which offered both comfort and incredible city views. The location is unbeatable, with easy access to shopping, dining, and major attractions. Overall, a luxurious and relaxing stay that perfectly blends comfort, service, and convenience. Highly recommended for both business and leisure travelers."

"Was great. Clean and convenient. Tech oriented."

"Great service"

"Lovely clean spacious room, very clean."

"A receptionist at the front desk was so kind. He generously offered me free upgrade. A view from my room was amazing with twin tower just in front of , nothing in the way!!! He also allowed me not paying deposit since i only had a debit card. I’m so grateful all for that. The room is clean and spacious with comfy bed"