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"The room is comfortable. View from room 1913 is nice. But the elevator is slow. very very slow. and parking is somewhat a bit inconvenience and they charge RM 15 per day (multiple entry) and valet parking only. inside very nice. once you get out from the property. its a "sight" to behold."

"Good service hotel from check in, room service, restaurant and check out. A great experience. Peaceful night. Room amenities was good. Restaurant is tip yop. Good commuting to anywhere from hotel."

"1. Loved the room & the view 2. I had requested a smoking room in my reservations & even sent a message to remind. I received an email back saying allocation is based on availability. But during check-in I was informed that the whole hotel is non-smoking. Would be good if I was informed of this prior so I can manage expectations. "

"Very cheerful and welcoming staff at check-in. Went over and beyond to make me feel welcome after I upgraded my room. I would even say that they were better than all the 5-star hotels I have stayed in as far as customer care is concerned."

"It's great staying experience at doubletree i-city and it's convenient with shopping mall and facilities at vicinity."

"Location was awesome, but a little noisy area."

"Breakfast is just OK and samiliar everyday. Room is clean, facilities are OK but not advance. walk to near shipping mall with 15mins."

"Thrilling experience for this stay from FO check in to check out very professionally executed. Special thanks to Farah Front office by ensuring my rooms are feather item free and 2 hard pillow was placed in prior to my check in. On 25/5 Housekeeping the male Nepalnese (team leader i presumed) was very attentive and attention to detail by showing me the room feature especially lighting switch to which i have trouble to locate for the first night, he keeps checking about my well being because he...