Hotel berdekatan Pusat Membeli-belah Plaza Kukulcan

"The hotel in total is very good, Swimming pools area is amazing. Food is very good for breakfast and dinner but lunch need to be improved, the hotel is very close to the hotel zone area about 4 minutes driving. Starbucks has a very good coffee and it is free."

"Overall, my stay at the Kempinski was exceptional. The service, ambiance, and attention to detail truly stood out. The only minor drawback was the pillows, which could have been more comfortable. However, the hotel did offer alternative pillows upon request, so it wasn’t a major issue. I would still highly recommend this hotel for its outstanding quality and experience."

"Buena ubicación"

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"最高の環境でした。 部屋の中は常に清潔に保たれ、6日間の滞在中、ストレスなくゆっくりすることが出来ました。また、英語は片言、スペイン語はまるで分らない状態だったのですが、日本語を話せるスタッフさんがいらっしゃったことで、困ったときに相談に乗って下さり、お本当に助かりました。 青い空、青い海を眺めながら、ただひたすらプールサイドのデッキチェアで横になりながら、時々プールサイドのBarからスタッフの方が来て、「何かお飲み物はいりますか」と聞かれるので、都度、好みの飲み物を頼むの持ってきてもらえると言う、何とぜいたくで優雅なひと時だったかと、改めて感動しております"

"Overall great place. If everyone wasn’t trying to sell you something around every corner it would be much more enjoyable."

"Reservar desde un inicio restaurantes y spa por que se llenan fácilmente los espacios"

"Our concierges, Galindo and Natalia were very efficient with their care and with making reservations with amazing restaurants. The hotel rooms were clean and the staff were all welcoming."

"The resort is not very big which I LOVED! I traveled with my 4 teenagers. They had a fantastic time. Beach was wonderful. All the staff was on top of their game.."

"Food is good. Staff service is good. Beach would have been nicer if they would clean the seaweed off more frequently"

"Rooms were clean, restaurants very accessible and grounds well maintained. Very enjoyable stay."

"Loved every bit of it."

"Entertaiment fantastic, specially at the pool. Food was good but I only stayed 1 night, I do not know if they offer more variety each day. Overall I recommended"

"Lots of good. Very quiet and peaceful grounds. Beautiful clean pool. Old, dated, tired room that needs renovating. Very hard to find the hotel for my Uber drivers, as there are no signs on the building. Bed was hard as a rock. Coffee in the rooms would have been nice."

"Overall, we had a decent stay, but for the price point, I expected a bit more transparency and a more elevated experience. The pros: the resort itself was very clean, the property was beautiful overall, and the staff was consistently friendly and welcoming throughout our stay. That said, there were a few disappointments. While the resort advertises itself as adults only, it really is not. There is only one lounge and one pool area that do not allow children, so if you are looking for a true...

"El servicio del hotel es increíble,yo diría de los mejores que e estado,su comida ok,sus bebidas de de los bares mmm más o menos,los mixologos que andan ahí son increíbles,lo peor la limpieza es terrible tanto del cuarto como de las toallas del baño,es increíble que un hotel de ese “nivel”no tenga aire acondicionado dentro de todo el hotel y que de los elevadores de los 5-6 que tienen suelen solo funcionar 2.Creo que uno paga demasiado para ese tipo de cosas."

"Instalaciones adecuadas, servicios con costo adicional no ne gusto sin posibilidad de cancelar o modificar, problemas de agua en taza de baño que no pudieron resolver y no hicieron algún descuento ya que estuve 4 días y 2 días tuve q estar usando la taza de baño y bajarle con bote de agua, cobran la limpieza adicional y no limpian hasta q te vas situación que es ilógico ya que debieran limpiar cuando sales de la habitación como todos los hoteles, y debieran bajar la tarifa cuando hay zarpado...

"Was very nice place"

"This is a horrible old property that is being offerred at exuburate prices. It has a motel feel. We tried 3 restaurants and all had horrible food. We ended up going across the street to Ilios for some good food, Luckily we were only there for one night. "

"Room was updated and the service in the hotel horrible"