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Royalton CHIC Suites Cancun Resort & Spa Adults Only - All Inclusive

Photo gallery for Royalton CHIC Suites Cancun Resort & Spa Adults Only - All Inclusive

Featured image
On the beach
On the beach
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview of Royalton CHIC Suites Cancun Resort & Spa Adults Only - All Inclusive

Royalton CHIC Suites Cancun Resort & Spa Adults Only - All Inclusive

4 out of 5

4.1/5 Very good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500

Explore the area

  • Popular LocationChac Mool Beach1 min walk
  • Popular LocationForum Beach6 min walk
  • Popular LocationCancun Convention Center12 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)25 min drive

Choose dates to view prices

About this area

Cancun

Located on the beach, Royalton CHIC Suites Cancun Resort & Spa Adults Only - All Inclusive is in Zona Hotelera, a neighbourhood in Cancun. Cancun Golf Club at Pok Ta Pok and El Rey Ruins Trailhead are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Costa Occidental de Isla Mujeres National Park and Cancun Interactive Aquarium. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Chac Mool Beach - 1 min walk
  • Forum Beach - 6 min walk
  • Cancun Convention Center - 12 min walk
  • Plaza Caracol Mall - 15 min walk
  • Cancun Golf Club at Pok Ta Pok - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • Where to eat
  • Gourmet Marchรฉ โ€“ Open daily.
  • Hunter Steakhouse โ€“ Open daily.
  • Agave - Mexican Cuisine โ€“ Open daily.
  • Jade - Asian Cuisine โ€“ Open daily.

About this property

Royalton CHIC Suites Cancun Resort & Spa Adults Only - All Inclusive

Elegant adults-only property on the beach
Catch some rays at the beach or spend the day relaxing at Royalton CHIC Suites Cancun Resort & Spa Adults Only - All Inclusive 's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 180 rooms feature comforts such as premium bedding and pillow menus, while conveniences include sitting areas and coffee makers. In-room free WiFi and furnished balconies are standard, as are flat-screen TVs with cable channels.
Royalton CHIC Suites Cancun Resort & Spa Adults Only - All Inclusive offers 180 forms of air-conditioned accommodation with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a health club.
Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

ร€ la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Full-service spa
  • Shopping

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Furnished balcony

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

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Cancun
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Zona Hotelera
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Guest rating 4+
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Parking included
Parking included
Washer and dryer
Washer and dryer
All-inclusive resort
All-inclusive resort
4 star
4 star
Business-friendly
Business-friendly

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 597 out of 1074 reviews
5 - Excellent 56%
Rating 4 - Good. 225 out of 1074 reviews
4 - Good 21%
Rating 3 - Okay. 111 out of 1074 reviews
3 - Okay 10%
Rating 2 - Poor. 69 out of 1074 reviews
2 - Poor 6%
Rating 1 - Terrible. 72 out of 1074 reviews
1 - Terrible 7%

4.6/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was SUPER Friendly.
Stayed 6 nights in Sep 2021

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We did not have air condition or lights for 2 days and 2 nights. They kept trying to repair it and did not move the room. It ruined my wifeโ€™s 50th birthday.
Stayed 1 night in Sep 2021

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
few dining options and everything closes early
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful.
Stayed 4 nights in Sep 2021

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Where it fell short is the food. It was not good. We stayed in a Jr. Suite Ocean View which is just a basic room. With an Amazing. We paid for the Diamond Club which was worth the top shelf liqour upgrade and the diamond club lounge was nice. The staff failed to let us know what was included woth the diamond club and we had to later find out through word of mouth which should not be because we had a butler. We did know know we could use the hydotherapy pool we hD a hard time scheduling massages etc. The Diamond Club Pool was a good time there was always events happenibg at the pool which made things fun. Moises at the Diamond Club pool gave the absolute best service. From the time my toes hit the sand he made sure my drink was never empty and ordered food before i could even think i was hungry and most of all when the the pool stop serving food he went to the 3rd floor to get chicken tenders after i told him he did not have to he should have been our butler he was super attentive i was sad to leave him. Now the roof top bar was not inclided in our diamond club membership, my group purchased 2 Cabanas with and 4 bottles of liquor twe asked the staff about the fan in the cabana and was told that it doesnt work when we said something about it he shrugged his shoulders spoke in Spanish and gave us attitude. We complained to the manager who was not apologetic at all. We were forced to buy food at the rooftop because the foodwasnotincluded
Stayed 5 nights in Sep 2021