Hotel Keluarga di Playa del Carmen

"We booked to Expedia and the hotel did not recognize our booking even though we had confirmation on our phones. So we’re forced to stay elsewhere. After charging me $1600 American dollars."

"Easy going resort. Clean, plenty of activities. great drink options. Friendly staff."

"The is property is beautiful I will give it 8/10 our room the rr shower didn’t work the blow dryer didn’t work. Now the reason why I rate 8/10 is because the food is horrible we stayed Friday-Tuesday and the only good thing we’re the Tacos. Food needs flavor a lot of empty trays I wouldn’t go back just because of the food. The place overall is beautiful."

"stayed here in 2022, awesome experience. now with their mega expansion and not enough employees, not even a decent stay. list was too long. Stay somewhere else."

"Nice and quiet, great place"

"Loved the hotel - unfortunately there was a large group event and some restaurants were closed but overall staff to guest ratio is amazing, great food option although a bit expensive"

"Great location. Clean and nice property. Great beachfront restauraunt. Worth the stay!"

"The only wellness resort I've ever been to but it was amazing and relaxing. The staff was AMAZING. The scenery and rooms was absolutely beautiful as well as the amenities. The only downfall for me was i got food poisoning on the last day of my trip. 24 hours of diarrhea and vomiting. The staff insisted it was because the fermented foods but i assured them kimchi was not new to my diet nor plant based foods. I was offered a ride to the pharmacy to purchase a small bottle of pepto for $20. Besides...