El Camaleón Mayakoba Golf Course - 4 min drive - 2.5 km
Playa del Carmen Main Beach - 10 min drive - 8.4 km
Tres Rios Ecopark - 11 min drive - 7.4 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 40 min drive
Restaurants
Amaranto - 18 min walk
Alberca - Pool - 6 min walk
Privilege Lounge - 16 min walk
Piano Bar - 20 min walk
Restaurante Hacienda - 7 min walk
About this property
Princess Family Club Riviera - All Inclusive
Luxury all-inclusive resort near El Camaleón Mayakoba Golf Course
Take advantage of a free breakfast buffet, a nightclub and a swim-up bar at Princess Family Club Riviera - All Inclusive . This resort is a great place to bask in the sun with a white sand beach, a beach bar and sunloungers. Treat yourself to a body treatment, a body scrub or a massage at Spa Princess, the on-site spa. Be sure to enjoy a meal at any of the 12 on-site restaurants, which feature international cuisine and more. Fitness classes are offered at the health club; other things to do include basketball and beach volleyball. In addition to a poolside bar and a corner/local shop, guests can connect to free in-room WiFi.
Other perks include:
12 outdoor pools and a children's pool, with a waterslide and a swim-up bar
Free self-parking
6 outdoor tennis courts, babysitting (surcharge) and beach umbrellas
Tour/ticket information, a front desk safe and a gift shop
Guest reviews give top marks for the helpful staff
Room features
All 144 rooms offer comforts such as 24-hour room service and free stocked minibars, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
Childcare services, free infant beds and free extra beds
Bathrooms with Jetted bath and free toiletries
Plasma TVs with cable channels
Balconies or patios, coffee/tea makers and ceiling fans
All-inclusive details
This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorised water sports, land activities and use of recreational facilities and equipment are included.
Free buffet breakfast available daily 7:00 AM to 10:00 AM
12 restaurants
20 bars/lounges
A beach bar
A poolside bar
A swim-up bar
Restaurants on site
Buffet Family Club
La Vaquería
Mama Mía
Naranja
Verde
Things to do
12 outdoor pools
6 outdoor tennis courts
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Health club
Nightclub
Playground
Shopping
Waterslide
Family friendly
12 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free cot
Free rollaway/extra bed
Free supervised activities for children
Grocery/convenience store
In-room babysitting
Laundry facilities
Playground
Waterslide
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
27,254 square feet of conference space
Business centre
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Terrace
Full-service spa
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
1 building
3 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Free cot
Free rollaway/extra bed
Bathroom
Bathtub or shower
Free toiletries
Hair dryer (on request)
Jetted bathtub
Private bathroom
Towels provided
Entertainment
Plasma TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
More
Ceiling fan
Connecting rooms available
Desk
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Family Club Grand Riviera Princess All Inclusive
Family Club Grand Riviera Princess Playa del Carmen
Family Club Grand Riviera Princess
Family Riviera Princess Inclu
Frequently asked questions
Does Princess Family Club Riviera - All Inclusive have a pool?
Yes, this property has 12 outdoor pools and a children's pool.
How much does it cost to stay at Princess Family Club Riviera - All Inclusive ?
As of 22 Jul 2025, prices found for a 1-night stay for 2 adults at Princess Family Club Riviera - All Inclusive on 29 Jul 2025 start from RM 1,225.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Princess Family Club Riviera - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Princess Family Club Riviera - All Inclusive ?
Self-parking is free at this property.
What time is check-in at Princess Family Club Riviera - All Inclusive ?
Check-in start time: 3 PM; check-in end time: midnight.
What time is check-out at Princess Family Club Riviera - All Inclusive ?
Checkout is at noon.
Are there all-inclusive benefits at Princess Family Club Riviera - All Inclusive ?
Yes, the property is all-inclusive. All food and drinks are included, and activities include football, tennis, volleyball and more.
Where is Princess Family Club Riviera - All Inclusive located?
Nestled on the beach, this Playa del Carmen resort is within 1 mi (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach are also within 3 miles (5 km).
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Princess Family Club Riviera - All Inclusive Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 347 out of 837 reviews
10 - Excellent
347
Rating 8 - Good. 246 out of 837 reviews
8 - Good
246
Rating 6 - Okay. 134 out of 837 reviews
6 - Okay
134
Rating 4 - Poor. 60 out of 837 reviews
4 - Poor
60
Rating 2 - Terrible. 50 out of 837 reviews
2 - Terrible
50
8.6/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Dustin
21 Jul 2025
Liked: Staff & service
This resort is meeehhh. Nothing seemed special except the wildlife. We decided to spend most our time away from the resort.
This place is amazing! We went as a family and I loved how they had a little bit of everything for every age range in the Princess Family side of the resort. The rooms are very spacious and clean. Food is so good with different themes every day. Different buffets to try. Really liked how they had activities for the kids throughout the day and the kids pool section was super close to our room! Highly recommend, and would book here in the future for sure!
It’s all inclusive which I enjoyed. It is very family friendly. They have an ice cream shop inside the resort with unlimited access. The food was good. They always have activities going on thru the day. Would definitely come back.
Maria G
Stayed 5 nights in Jun 2025
4/10 Poor
Shiela
14 Jul 2025
Liked: Cleanliness
Disliked: Amenities
The property was a nice place to stay. However, no where to do laundry. Great pools though. The food was horrible. Every single place. If you’re a foodie then this is not for you. Staff was nice.
Place was nice ,very clean. Workers very friendly. Very nice place. I will go again.
Hebler
Stayed 4 nights in Jun 2025
6/10 Okay
Julia
9 Jul 2025
Liked: Cleanliness
Wasn’t very accommodating for a big group traveling together that wanted to eat a dinner together for a birthday celebration. Not a lot to do. Had to shuttle (pay) to town to eat good.
The rooms were great and the AC worked very well. The jetted tub was nice. It was helpful to have multiple restaurants throughout the resort. The food was hit or miss, not terrible but not great. We loved the ice cream parlor. There was a good variety of pools. The beach was horrible. I'm not even sure it was open because of all the sargasso. It smelled really bad too. We would consider staying here again, but may check out other options first.
Great spot for families. Very family friendly with fun options for young kids. Food was always good with something for everyone. Pool facilities were great, beach was nice if a little crowded with chairs, but kids still were able to have fun in the sand and swim in the ocean.