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Sandos Playacar All Inclusive

4.0 star property
Family fun on the beach, with 8 outdoor pools, near Playacar Golf Club

Choose dates to view prices

Photo gallery for Sandos Playacar All Inclusive

Aerial view
Property video
Water park
Restaurant
Reception
Near Xaman Ha Aviary, Sandos Playacar All Inclusive welcomes sun-seekers to its white sand beach. Enjoy a Thai massage at Spa Sandos or relax at any of the 8 outdoor pools and water park. This upscale all-inclusive property offers on-site shopping and free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Room service
The current price is RM838
RM1,046 total
includes taxes & fees
22 Oct - 23 Oct

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Jr Suite Hacienda

Living room

Jr Suite Hacienda

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Bathrobes
  • 36 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Riviera Family King Junior Suite

1 bedroom, free minibar, in-room safe, desk

Riviera Family King Junior Suite

7.8 out of 10
Good
(50 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • 53 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Riviera Family Queen Junior

1 bedroom, free minibar, in-room safe, desk

Riviera Family Queen Junior

8.2 out of 10
Very good
(93 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Hacienda One Bedroom Suite

1 bedroom, free minibar, in-room safe, desk

Hacienda One Bedroom Suite

7.8 out of 10
Good
(6 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • 73 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Select Ocean Front Adults only

1 bedroom, free minibar, in-room safe, desk

Select Ocean Front Adults only

8.0 out of 10
Very good
(7 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Select Superior Adults Only

1 bedroom, free minibar, in-room safe, desk

Select Superior Adults Only

7.0 out of 10
Good
(35 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Platinum King Junior Suite

View from room

Platinum King Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Bathrobes
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Platinum King Junior Suite Ocean Front

1 bedroom, free minibar, in-room safe, desk

Platinum King Junior Suite Ocean Front

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Bathrobes
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Platinum King Master Suite

1 bedroom, free minibar, in-room safe, desk

Platinum King Master Suite

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Bathrobes
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Platinum King Master Suite Ocean Front

1 bedroom, free minibar, in-room safe, desk

Platinum King Master Suite Ocean Front

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Bathrobes
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Located in Playacar, a neighbourhood in Playa del Carmen, Sandos Playacar All Inclusive is near theme parks and on the beach. Playacar Golf Club and Playa del Carmen Maritime Terminal are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Paseo del Carmen and Quinta Avenida. Travelling with kids? Don't miss Xaman Ha Aviary. Discover the area's water adventures with scuba diving, parasailing and windsurfing nearby, or enjoy the great outdoors with skydiving.
Visit our Playa del Carmen travel guideOpens in a new window
Map
Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 3 min walk - 0.3 km
  • Playacar Golf Club - 18 min walk - 1.5 km
  • Quinta Avenida - 4 min drive - 3.6 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 3.6 km
  • Xcaret Eco Theme Park - 9 min drive - 7.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬14 min walk
  • ‪Bar Arrecife - ‬12 min walk
  • ‪La Terraza - ‬14 min walk
  • ‪Festival Grand Buffet - ‬2 min walk
  • ‪rosa roja - ‬10 min walk

About this property

Sandos Playacar All Inclusive

Upscale all-inclusive property near Xaman Ha Aviary
Located close to Playacar Golf Club and Paseo del Carmen, Sandos Playacar All Inclusive provides free water park access, 2 swim-up bars and 3 poolside bars. This property is a great place to bask in the sun with a beachfront location, beach massages and sunloungers. Indulge in a manicure/pedicure, a massage and a body treatment at Spa Sandos, the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the gym; other things to do include snorkelling, surfing/body boarding and sailing. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and shopping on-site.
Other perks include:
  • 8 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • Free bike hire, a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Tour/ticket information, a gift shop and a billiards/pool table
  • Guest reviews say great things the family-friendly amenities, beach locale and pool
Room features
All 819 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 42-inch flat-screen TVs with satellite channels
  • Balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkelling
Surfing/body boarding

Land activities

Cycling
Fitness facilities
Miniature golf
Football
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Similar properties

Aerial view

Sandos Caracol Nature Resort & Water Park All Inclusive

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
6.8 out of 10, 1,448 reviews
The price is RM637
RM802 total
includes taxes & fees
27 Oct - 28 Oct
Sandos Caracol Nature Resort & Water Park All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 8 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Waterslide

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 85 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2100 per person (one way)
  • Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 008-007-006284/2025 y 008-007-006285/2025

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Sandos Playacar Beach Resort
Playacar Beach Resort
Sandos
Sandos All Inclusive
Sandos Beach
Sandos Beach Resort All Inclusive
Sandos Playacar Beach
Sandos Playacar Beach Resort
Sandos Resort
Sandos Playacar Beach Resort All Inclusive Playa del Carmen
Sandos Playacar Beach Playa del Carmen
Sandos Playacar Beach Resort All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Sandos Playacar Beach Resort All Inclusive
Sandos All Inclusive
Sandos Playacar Beach Resort Spa All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Hotel Sandos Playacar Beach Resort - All Inclusive
Sandos Playacar Beach Resort - All Inclusive Playa del Carmen
Sandos Playacar All Inclusive

Frequently asked questions

Does Sandos Playacar All Inclusive have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

How much does it cost to stay at Sandos Playacar All Inclusive?

As of 16 Oct 2025, prices found for a 1-night stay for 2 adults at Sandos Playacar All Inclusive on 22 Oct 2025 start from RM 838.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sandos Playacar All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandos Playacar All Inclusive?

Self-parking is free at this property.

What time is check-in at Sandos Playacar All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos Playacar All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Sandos Playacar All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2100 per person applies.

Are there all-inclusive benefits at Sandos Playacar All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, sailing and more.

Where is Sandos Playacar All Inclusive located?

Nestled on the beach, this Playacar property is within 3 mi (5 km) of Xaman Ha Aviary, Playacar Golf Club and Paseo del Carmen. Playa del Carmen Maritime Terminal and Quinta Avenida are also within 3 mi (5 km).

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Sandos Playacar All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 518 out of 1386 reviews
Rating 8 - Good. 359 out of 1386 reviews
Rating 6 - Okay. 230 out of 1386 reviews
Rating 4 - Poor. 148 out of 1386 reviews
Rating 2 - Terrible. 131 out of 1386 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Skyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach, clean rooms and grounds, friendly and quick service. Everyone was extremely helpful and lovely. This is our second time staying here and Id go back in a heartbeat!
Stayed 6 nights in Oct 2025

10/10 Excellent

SARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super nice and quiet and the ocean view was beautiful
Stayed 4 nights in Sep 2025

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, food was amazing, had a room close to the elevator which made it a bit noisy from time to time.
Stayed 3 nights in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place was really good
Stayed 8 nights in Sep 2025

10/10 Excellent

Fernando Santos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, beautiful resort, delicious food options, and friendly staff!
Stayed 5 nights in Aug 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo exelente
Stayed 13 nights in Sep 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. Samantha and the rest were wonderful. Couldn’t have asked for better service
Stayed 6 nights in Sep 2025

10/10 Excellent

Juan De Dios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, dining options and transportation
Stayed 4 nights in Sep 2025

10/10 Excellent

Efren

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was very good
Stayed 5 nights in Sep 2025

10/10 Excellent

Yoshitami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were wonderful. Special thanks to Sandra and the concierge. The beach was well-maintained. The kids were very happy.
Stayed 4 nights in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 4 nights in Sep 2025

10/10 Excellent

Farlyn Humberto Escobedo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great . From the service, people are very kind and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tashia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Samantha was great
Stayed 5 nights in Sep 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I love the place , it had nice things to do,good entertainment, and good options for food
Stayed 3 nights in Jul 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location & good service
Stayed 3 nights in Jul 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service
The property is run down and low number of staff. 3 restaurants closed supposedly for construction they lied.
Stayed 8 nights in Sep 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about it
Stayed 4 nights in Aug 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased that they upgraded me to an ocean front room! Zyanya and Samantha with Expedia at Sandos Playcar Resort were OUT OF THIS WORLD good! Their customer service was the best I ever received and I hope their manager sees this and knows how lucky the resort is to have them both working there. I love how friendly everyone is at this resort. I will be back soon
Stayed 4 nights in Sep 2025

10/10 Excellent

salome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to give my highest praise to Samantha and Zyanya for their exceptional service in planning our stay. They meticulously handled all our reservations and created a perfect itinerary that made our time at the resort absolutely unforgettable. Their thoughtful recommendations and incredible attention to detail allowed us to relax and enjoy every moment. We are so grateful for their hard work and dedication!
Stayed 4 nights in Sep 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Buffet options were great, especially loved the fresh fruit variety. Room was spacious, clean and the bed was very comfortable. Staff were attentive and bery polite.
Stayed 3 nights in Aug 2025

6/10 Okay

Esmeralda

It’s good for the price
Stayed 3 nights in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It rained on us all week, but we enjoyed the pool and the nightly events. The Spa! The friendliness. Staff people are great! We stayed in the Haciendas-1 Bedroom, they are beautiful and I keep coming back over and over. I will continue to do so! Some areas could use upgrades, but overall it's very nice and clean.
Stayed 5 nights in Sep 2025

6/10 Okay

Eloy

Liked: Cleanliness
The hotel is nice
Stayed 4 nights in Jun 2025

6/10 Okay

Mamun

Disliked: Staff & service
Some of their dealings and facilities were discriminatory.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alma

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and amazing place!
Stayed 3 nights in Jun 2025