"Hotel rate as 5 star but we never feel to be serve like 5 star.
Buffet Breakfast - restaurant not able to occupied guest while the night before hotel was service with wedding and foreigner bus trip. We have to queue for long in order to be seat. Table cleaning was not well clean. Asking for child kiddy set which need 3 follow up and requested with different servant to be given. Food was not refill after finished.
Buffet Dinner -> servant was not enough to well serve all customers. Our tables...
"Sudah 4 kali saya ke sini... Tempat, Bilik kat lobby, tmpt mkn mmg Best cuma satu je layanan dr services call x mesra alam dan cakap acuh x acuh... Xdak semangat nak layan permintaan customer... Yg lain2 memang Best... Next time akan datang lagi untuk rest minda"
"Hotel room,bed and toilet is clean and neat.
The family room is big good for my family..
But maybe wrong time to me...early morning before checkout...no water in d hotel coz water supply disconnected at Bukit Mertajam area....
"
"First, it looks very high class, nice design, clean and comfort. You can rest assured that your stay will be pleasant and enjoyable. The rooms are designed with comfort in mind, offering cozy beds and pillows. However, they provide two pillows only. I wish to have extra pillows.
The room air conditioning is very cool and refreshing environment for me. I like it. In addition, the hot water heaters in the bathroom is excellent. There is a water dispenser available at each floor. Swimming pool is...
Harga semalam terendah yang ditemui dalam masa 24 jam lalu berdasarkan penginapan 1 malam untuk 2 orang dewasa. Harga dan ketersediaan adalah tertakluk pada perubahan. Terma tambahan mungkin dikenakan.
Harga semalam terendah yang ditemui dalam masa 24 jam lalu berdasarkan penginapan 1 malam untuk 2 orang dewasa. Harga dan ketersediaan adalah tertakluk pada perubahan. Terma tambahan mungkin dikenakan.
Jimat purata sebanyak 15% pada beribu-ribu hotel apabila anda log masuk
Ketika kunjungan anda ke George Town, anda boleh menikmati aktiviti membeli-belah di Persiaran Gurney. Ketiba berada di kawasan bersantai ini, anda boleh menikmati pelbagai pilihan tempat makan.
Terokai kawasan luar yang luas di Bukit Bendera, kawasan hijau yang indah di Kampung Rambutan. Lawati kedai-kedai dan pelbagai pilihan tempat makan di kawasan mesra berjalan kaki ini.
Ketika kunjungan anda ke Kampung Sungai Nibung Besar, anda boleh menikmati aktiviti membeli-belah di Medan Beli-belah Queensbay. Bersiar-siar di pantai yang cantik dan kawasan tepi laut di kawasan bersantai ini.
Jika anda ingin bersantai ketika kunjungan anda, Pantai Feringgi mungkin tempat yang sesuai untuk anda ketika kunjungan anda ke George Town. Bersiar-siar di kawasan tepi laut di kawasan bersantai ini, atau kunjungi pelbagai pilihan tempat makan.
Kuil Kek Lok Si merupakan salah sebuah tempat untuk dilawati di Kampung Cantik, jadi apa kata tambah rancangan anda untuk meneroka lebih banyak ketika kunjungan anda? Lawati kedai-kedai dan pelbagai pilihan tempat makan di kawasan mesra berjalan kaki ini.
"Sebagai gold member saya sering di beri bilik suite sebagai upgraded di hotel pilihan yang ada VIP member. Tetapi hotel ini tidak memberi apa2 jenis upgrade. "
"Check in experience not good, no smile, not friendly, slow and dosent know what she is doing. Keep asking the same question despite answered her 3 different times. Prolonging the check in process by Asking to show my hotels.com booking number so on and so forth. I have drove 5 hrs to reach ur resort n very tiring.. Totally different from Shangri-La KL check in process which is fast n friendly. Bell men ignoring u just because im an asian dosent mean i dont tips.. not helpful at all even seeing me with a lots of luggage n bags. But when westerner came in, swamp to them.
Room very nice and great view. Water pressure slow. Bath room pressure Became even slower (like 2 lines of pee) if i on the balcony bath tub tab to fill up the tub. Bath tub not clean by Housekeeping staff dead insects still around with aged n dried lizard poos
Housekeeping runner Hassan(not room attendant Hassan on 2456 floor) very accommodative , knowing im having leg sore , he placed the 2 hard pillow at the bottom of the bed.
FNB staffs all with a smile. Chef at roti bakar prepare the roti without me asking after the first day he know how i want my roti bakar. Impressive!
Check out experience very professional and great by the indian lady (not able to catch her name)
The whole experience changed from worst to great by the caring runner, attentive fnb staffs n the great checkout experience.
"
"Always enjoy our annual stay at E&O. Newly refurbished room was nice and timely to freshen up the suite. Breakfast is always a treat at Sarkies and staff are always friendly, helpful and welcoming - befitting of a premier hotel. "
Jika saya perlu membatalkan tempahan hotel saya di Kastam, adakah saya akan menerima bayaran balik?
Ya, kebanyakan tempahan bilik dibayar balik jika anda melakukan pembatalan sebelum tarikh akhir pembatalan hartanah, yang kebiasaannya dalam tempoh 24 atau 48 jam sebelum tarikh daftar masuk anda. Jika tempahan anda tidak boleh dibayar balik, anda mungkin masih mempunyai pilihan untuk melakukan pembatalan dan mendapat bayaran balik dalam tempoh 24 jam selepas anda melakukan tempahan. Tapis carian anda mengikut boleh dibayar semula sepenuhnya untuk mencari tawaran hotel yang fleksibel di Kastam.
Bagaimanakah penginapan di Kastam?
Pengunjung Kastam pasti akan temui pelbagai tarikan untuk diterokai dan aktiviti untuk dinikmati. Di Kastam, terdapat 3 buah hotel dan penginapan lain untuk dipilih. Ketahui lebih lanjut tentang Kastam.
Bulan-bulan yang paling panas biasanya Mac dan Mei dengan purata suhu 27°C, manakala bulan-bulan paling sejuk ialah Januari dan Februari dengan purata suhu 26°C
Bulan paling banyak salji turun di Kastam ialah November, Oktober, Mei dan September, dengan setiap bulan menunjukkan purata taburan sebanyak 324 inci.
