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Sunway Hotel Georgetown Penang

Photo gallery for Sunway Hotel Georgetown Penang

In-room safe, desk, laptop workspace, blackout curtains
Outdoor pool
Exterior
Daily buffet breakfast for a fee
Reception

Overview of Sunway Hotel Georgetown Penang

Sunway Hotel Georgetown Penang

3.5 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Breakfast available
Map
33, New Lane, (off Macalister Road), Georgetown, George Town, Penang, 10400

Guests rated this location 8.4/10 - Very good

Explore the area

  • Popular LocationPenang Times Square3 min walk
  • Popular LocationKOMTAR6 min walk
  • Popular LocationKapitan Keling Mosque3 min drive
  • AirportPenang (PEN-Penang Intl.)34 min drive

Room options

About this area

George Town

Located in Downtown George Town neighbourhood, Sunway Hotel Georgetown Penang is connected to a shopping centre. Raja Tun Uda Ferry Terminal and Swettenham Pier Cruise Terminal are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Kidland Penang and Penang Botanical Gardens. PKSA Penang Water Sports Centre and Penang Cultural Center are also worth visiting.
Visit our George Town travel guideOpens in a new window
Map

What's nearby

  • Penang Times Square - 3 min walk
  • KOMTAR - 6 min walk
  • Batik Painting Museum Penang - 20 min walk
  • Gleneagles Penang Medical Centre - 3 min drive
  • Kapitan Keling Mosque - 3 min drive

Getting around

  • Penang Sentral - 28 min drive
  • Penang (PEN-Penang Intl.) - 34 min drive

Restaurants

  • New Lane Hawker Center - 2 min walk
  • Ying Her Kopitiam 银河茶室 - 3 min walk
  • Osmanthus's Hong Kong Desserts - 1 min walk
  • The Mandarin Bar & Bistro - 2 min walk
  • Uncle Don’s - 3 min walk

About this property

Sunway Hotel Georgetown Penang

3.5-star hotel located in Downtown George Town
You can look forward to dry cleaning/laundry services, a 24-hour fitness centre and a 24-hour business centre at Sunway Hotel Georgetown Penang. In addition to babysitting, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and meeting rooms
  • Tour/ticket information, a front desk safe and a lift
  • Guest reviews give good marks for the helpful staff and location
Room features
All 250 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the overall comfort, size rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

See similar properties

George Town
George Town
Downtown George Town
Downtown George Town
Hotel
Hotel
Air conditioned
Air conditioned
Guest rating 4+
Guest rating 4+
3 star
3 star
Family-friendly
Family-friendly
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
In addition to presenting proof of COVID-19 vaccination during check-in, guests age 1 and older must also provide a negative PCR test result (test must have been administered no more than 48 hours prior to check-in).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Sunway
Sunway Georgetown Penang
Sunway Hotel Penang
Sunway Hotel Georgetown Penang
Sunway Hotel Penang Georgetown
Sunway Penang Georgetown
Sunway Hotel Georgetown Penang George Town
Sunway Penang
Sunway Georgetown Penang
Sunway Hotel Georgetown Penang Hotel
Sunway Hotel Georgetown Penang George Town
Sunway Hotel Georgetown Penang Hotel George Town

Frequently asked questions

Does Sunway Hotel Georgetown Penang have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 21 Mar 2023, prices found for a 1-night stay for 2 adults at on 2 Apr 2023 start from RM 402.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sunway Hotel Georgetown Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunway Hotel Georgetown Penang?

Self-parking is free at this property.

What time is check-in at Sunway Hotel Georgetown Penang?

Check-in is from 3:00 PM - midnight.

What time is check-out at Sunway Hotel Georgetown Penang?

Checkout is at noon.

Where is Sunway Hotel Georgetown Penang located?

Located in Downtown George Town, this hotel is 0.1 mi (0.2 km) from Penang Times Square and 0.3 mi (0.5 km) from KOMTAR. Hin Bus Depot Art Centre and The Top at Komatar are also within 10 minutes.

Can I cancel my reservation for free at Sunway Hotel Georgetown Penang and receive a full refund?

Yes, Sunway Hotel Georgetown Penang offers free cancellation on select room rates, because flexibility matters! Please refer to Sunway Hotel Georgetown Penang cancellation policy on our site for more details about any exclusions or requirements.

Sunway Hotel Georgetown Penang Reviews

Sunway Hotel Georgetown Penang Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 396 out of 1000 reviews" "
" "10 - Excellent 40%
Rating 8 - Good. 491 out of 1000 reviews" "
" "8 - Good 49%
Rating 6 - Okay. 83 out of 1000 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 18 out of 1000 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 12 out of 1000 reviews" "
" "2 - Terrible 1%

8.5/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Boon Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comvenient
Stayed 3 nights in Mar 2023

10/10 Excellent

Meenakshi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very helpful staff.
Stayed 4 nights in Feb 2023

8/10 Good

Sameer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, rooms were clean, staff was friendly and helpful with checking in. However the breakfast is a disaster. Please look into your breakfast menu

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give other hotels a try
Travel to Penang a few times a year due to work and wanted to try a new hotel and chose Sunway. Unfortunately, I felt that based on their prices; travellers can get much better services hotel. Staff service quality can be improved. Room has pest ie ants and lizard. Bed sheet has stain. No food offering in the hotel lobby outside of meal times
Stayed 3 nights in Dec 2022

10/10 Excellent

chee keong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good pleasant staff

10/10 Excellent

Kim Hock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful, location is great, can get transport easily. There are street food just outside the hotel.

8/10 Good

Guat Keng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will recommend this hotel for short stay. Staff is friendly. Place is clean.
Stayed 2 nights in Nov 2022

10/10 Excellent

INDERJIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great People & location hotel!
Stayed 4 nights in Nov 2022

8/10 Good

Phaik Hoon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff allowed us to change from a room with a king size bed to a room with 2 single beds.. So we were very happy with their service..thank you.
Stayed 4 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location hotel
Stay there for 3 nights. Location is good as there is plenty of food around the hotel. In the night, there are hawker stalls selling food till late. Staff are helpful and friendly. Room is ok, though it is time to change the bed. I was in a king size bedroom.
Stayed 3 nights in Sep 2022