One Pacific Hotel & Serviced Apartments

Photo gallery for One Pacific Hotel & Serviced Apartments

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In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of One Pacific Hotel & Serviced Apartments

One Pacific Hotel & Serviced Apartments

3.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks
Map
177, Jalan Macalister, Georgetown, George Town, 10400

Explore the area

  • Popular LocationGleneagles Penang Medical Centre13 min walk
  • Popular LocationGurney Drive15 min walk
  • Popular LocationKOMTAR17 min walk
  • AirportPenang (PEN-Penang Intl.)30 min drive

Choose dates to view prices

About this area

George Town

Located in George Town, One Pacific Hotel & Serviced Apartments is in the city centre. Raja Tun Uda Ferry Terminal and Swettenham Pier Cruise Terminal are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Georgetown UNESCO Historic Site and Penang Avatar Secret Garden. Looking to enjoy an event or a game while in town? See what's happening at City Stadium or Penang International Sports Arena. Guests appreciate the hotel's central location.

What's nearby

  • Gleneagles Penang Medical Centre - 13 min walk
  • Penang Times Square - 15 min walk
  • Gurney Drive - 15 min walk
  • KOMTAR - 17 min walk
  • Pulau Tikus Market - 20 min walk

Getting around

  • Penang Sentral - 34 min drive
  • Penang (PEN-Penang Intl.) - 30 min drive

About this property

One Pacific Hotel & Serviced Apartments

3-star George Town hotel in Downtown George Town with free parking
Along with a restaurant, this hotel has a coffee shop/cafe and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
One Pacific Hotel & Serviced Apartments offers 90 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch Flat-screen televisions come with satellite channels.

Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 11:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: MYR 18.0 for adults and MYR 18.0 for children
  • 1 restaurant and 1 coffee shop/cafe

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 18.0 for adults and MYR 18.0 for children (approximately)
  • Airport shuttle fee: MYR 58.00 per vehicle
  • Rollaway bed fee: MYR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

One Pacific Hotel Sdn Bhd Penang
One Pacific Sdn Bhd Penang
One Pacific Hotel Serviced Apartments Penang
One Pacific Hotel Serviced Apartments George Town
One Pacific Serviced Penang
One Pacific Serviced George Town
One Pacific Hotel Sdn Bhd
One Pacific Hotel & Serviced Apartments Hotel
One Pacific Hotel & Serviced Apartments George Town
One Pacific Hotel & Serviced Apartments Hotel George Town

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 85 out of 209 reviews
5 - Excellent 41%
Rating 4 - Good. 103 out of 209 reviews
4 - Good 49%
Rating 3 - Okay. 17 out of 209 reviews
3 - Okay 8%
Rating 2 - Poor. 4 out of 209 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 209 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.2/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheapest and affordable pricing among hotels.
Stayed 4 nights in Jun 2022

2/5 Poor

Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but noisy
Nice and clean place. But there is no sound proof at all. Constantly hearing children playing, screaming, crying through the hallway although they are in their room. Chair screeching and moving from the floor above doesn't help. You cannot have a quiet moment for awhile. You can expect others to hear you as well.
Stayed 1 night in Dec 2021