Hotel Dekat Go Grand Outlet Riviera Maya

"We will definitely be going back! The facilities are so nice and the staff was winderful"

"Muy buen servicio"

"Très bien merci pour votre gentillesse"

"Breakfast was great, pool and lounge area looked amazing but sadly didn't use it. Room was small but clean and comfortable. I slept well but was woken up at 330am by stomping in the room above me for an hour. Food court is across the road so was very convenient for dinner and shopping. Staff was friendly and helpful. One of the front desk agents didn't speak English when I came down to ask a question (I thought this was odd for an airport hotel check-in desk, but we used translator and was not...

"The Grand at Moon Palace was amazing! The Grand was the highlight of our trip. Everything from the massive waterpark to the kids' club was perfect for our kids. Clean rooms and super friendly staff made it a top-tier experience. If you’re staying at Moon Palace, The Grand is definitely the way to go!"

"Family friendly good food "

"Absolutely amazing "

"All of the things that made this place special 7 years ago on our honeymoon (now under new ownership) are still present today. This is our favorite boutique, intimate resort in the area. The hospitality is unmatched anywhere else. The rooms are spacious and the remodeled bathrooms were a big plus. There are excellent food options for all 3 meals and no reservations are required. The exclusive diamond club bar and restaurant (Qin Qin) were well worth the upgrade. We could go on... but in short -...

"Very clean and American speaking"

"Rooms and lobby are very clean. We had dinner in the restaurant next to the lobby and it was great! The staff was very respectful and helpful at all times"

"La dueña Muy amable y el Lugar limpio y tranquilo"

"Great customer service"

"Very high end for an all inclusive. Food is really great. Resort has an easy and accessible layout. The Palace Resort member folks are a bit much, buy otherwise everything is great. Just say no to their breakfast invitation."

"Excellent "

"Breakfast buffet was amazing! Dinner was great! Pool was relaxing & room was comfortable & clean. Better than the resort we stayed at in the Hotel Zone. "

"booked the room due to a cancelled flight,. we arrived quite late very friendly staff arranged for airport transport for reasonable fee "

"Todo muy bien una vez más regresé y es garantía quizá el internet debe mejorar mucho para poder trabajar en línea "

"I was treated poorly,because of i wasn't white, by staff, spa,restaurants, etc."