Terletak di Puerto Morelos, Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated berada bersebelahan padang golf dan di pantai. Kelab Golf Moon Palace dan Resort Golf Riviera Cancun disarankan untuk dikunjungi jika anda ingin melakukan aktiviti, sementara mereka yang ingin menikmati tarikan popular kawasan boleh mengunjungi West Coast of Isla Mujeres, Punta Cancun dan Taman Negara Punta Nizuc dan Xoximilco. Taman Marin Nasional Puerto Morelos dan El Sol de Cancun juga disarankan untuk dikunjungi. Anda rasa ingin mencuba aktiviti air? Luncur angin dan memancing dapat ditemui berdekatan hartanah. Layari panduan perjalanan Puerto Morelos kami
Carretera Federal 307, Tulum-Cancun Km 332,15, SM31, MZ 03, Puerto Morelos, QROO, 77500
Tempat berdekatan
Taman Marin Nasional Puerto Morelos
5 min berjalan kaki - 0.4 km
Pantai Puerto Morelos
19 min memandu - 17.8 km
Pantai Ojo de Agua
22 min memandu - 20.3 km
Dataran Bandar Puerto Morelos
23 min memandu - 20.7 km
Kelab Golf Moon Palace
14 min memandu - 11.2 km
Bergerak
Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 19 minit memandu
Restoran
the cave
19 min berjalan kaki
Agave Mexican Cuisine
16 min berjalan kaki
The Grill
17 min memandu
Diamond Club Lounge
15 min berjalan kaki
Grand Central Buffet
16 min memandu
Tentang hartanah ini
Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated
Mewah bagi hartanah merangkumi semua berdekatan West Coast of Isla Mujeres, Punta Cancun dan Taman Negara Punta Nizuc
Di Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated, anda boleh menantikan sarapan bufet percuma, bersebelahan padang golf dan kasino. Hartanah ini ialah tempat yang amat sesuai untuk berjemur di bawah sinaran matahari dengan berhadapan pantai, 5 bar pantai dan urut tepi pantai. Manjakan diri anda dengan urut Swedish, rawatan badan atau Aromaterapi di The Royal Spa, tapak spa. Pastikan anda menikmati hidangan di 10 restoran di tapak, termasuk Sarapan, Makan tengah hari dan Makan malam. Kelas yoga ditawarkan di kelab kesihatan; perkara lain untuk dilakukan termasuk bersnorkel, aktiviti berkayak dan selam skuba. Akses Internet wayarles percuma tersedia kepada semua tetamu bersama dengan kelab malam dan 6 bar renang naik.
Anda juga akan menikmati manfaat seperti:
2 kolam renang terbuka bersama dengan 6 bar renang naik, kerusi lepak pantai dan payung pantai/kolam
Percuma letak kenderaan sendiri dan letak kenderaan valet
3 gelanggang tenis tertutup, daftar keluar ekspres dan daftar masuk ekspres
Meja biliard atau pool, meja/kaunter hadapan 24 jam dan tuala pantai
Ulasan tetamu memberikan kata-kata yang amat baik tentang pantai dan kakitangan yang mesra
Ciri-ciri bilik
Semua 343 bilik disertakan dengan keselesaan seperti perkhidmatan bilik 24 jam dan peralatan tempat tidur premium, sebagai tambahan kepada manfaat seperti balkoni berperabot dan menu bantal.
Tambahan kepada kesenangan di semua bilik termasuk:
Berbilang bilik mandi dengan tab mandi berpancutan dan hulu semburan mandi hujan
49-inci TV Plasma dengan saluran TV premium
Tempat duduk berasingan, pembancuh kopi/teh dan kipas siling
Butiran merangkumi semua
Hartanah ini merangkumi semua. Makanan dan minuman di tapak hartanah termasuk dalam harga bilik (sekatan tertentu mungkin dikenakan).
Gratuiti dan cukai
Termasuk gratuiti dan gratuiti tambahan atas budi bicara tetamu diterima.
Makanan dan minuman
Semua makanan bufet dan à la carte, snek dan minuman terpilih disertakan
Perkhidmatan bilik 24 jam
Bar mini dalam bilik (termasuk semua minuman)
Aktiviti darat
Kemudahan kecergasan
Bola tampar
Pelajaran/kelas/permainan
Tarian
Yoga
Hiburan
Hiburan dan aktiviti di tapak
Akses ke kelab di tapak
Persembahan langsung di tapak
Majlis tema
Anugerah dan gabungan
Hartanah Diperakui Mesra Alam
Hartanah ini menyertai program Travellife, iaitu sebuah program yang mengukur kesan hartanah ke atas satu atau lebih daripada yang berikut: alam sekitar, komuniti, warisan budaya, ekonomi tempatan.
Tersedia di semua bilik: Wi-fi percuma dan Internet berwayar
Tersedia di sesetengah kawasan awam: Wi-fi percuma
Tempat letak kenderaan dan pengangkutan
Tempat letak kenderaan sendiri percuma di tapak hartanah
Tempat letak kenderaan valet percuma di tapak hartanah
Letak kenderaan valet dan sendiri di tapak adalah terhad
Makanan dan minuman
Sarapan bufet percuma tersedia setiap hari 7:00 hingga 11:00
1 kedai kopi/kafe
10 restoran
2 bar tepi kolam
4 bar/ruang istirahat
5 bar pantai
6 bar berenang
Bar/deli snek
Tempat makan pasangan/peribadi
Restoran di tapak hartanah
Gourmet Marche
Grazie Italian Trattoria
Hunter Steak House
Taj | Indian Cuisine
Zen
Aktiviti menarik
1 tab panas
12 mesin slot
2 kolam renang terbuka
3 gelanggang tenis tertutup
8 meja pertaruhan
Beli-belah
Berkayak
Bersnorkel
Kasino
Kedai barangan berjenama
Kelab kesihatan
Kelab malam
Kelas yoga
Meja biliard/pool
Padang golf bersebelahan 18 lubang
Pustaka
Sauna
Selam skuba
Spa perkhidmatan penuh
Kemudahan
ATM
Kedai hadiah/gerai surat khabar
Kemudahan dobi
Meja/kaunter hadapan 24 jam
Salun rambut
Tempat simpanan bagasi
Perkhidmatan tetamu
Bantuan lawatan dan tiket
Kakitangan berbilang bahasa
Pakej lamaran/romantik
Pengemasan (harian)
Perkhidmatan "turndown"
Perkhidmatan cucian kering/dobi
Perkhidmatan perkahwinan
Perkhidmatan rencam
Porter/tukang angkut
Perkhidmatan perniagaan
Pusat perniagaan
Pusat persidangan
Kawasan luar
Di pantai
Di persisiran
Gril barbeku
Kerusi lepak pantai
Kerusi lepak tepi kolam
Payung kolam
Payung pantai
Taman
Tempat berkelah
Teres
Tuala pantai
Spa perkhidmatan penuh
11 bilik rawatan
Aromaterapi
Balut badan
Bilik rawatan pasangan
Bilik wap
Hidroterapi
Lulur badan
Mandian Turki
Rawatan muka
Rias kuku tangan/kaki
Sauna
Spa dibuka setiap hari
Tab panas
Urutan sukan
Urutan Sweden
Urutan tisu dalam
Urutan tuaman batu
Kebolehcapaian
Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
Laluan perjalanan mudah diakses kerusi roda
Lif (kelebaran pintu 102 sentimeter)
Meja khidmat rencam mudah diakses kerusi roda
Mudah diakses kerusi roda (mungkin mempunyai batasan)
Tanjakan pintu masuk depan
Lain-lain
4 tingkat
Dewan bankuet
Dewan sambutan
Dibina pada 2014
Kawasan merokok yang dikhaskan (boleh dikenakan denda)
Seni bina Beaux Arts
Kemudahan bilik
Bilik tidur
Langsir gelap terus
Menu bantal
Peralatan tempat tidur premium
Bilik mandi
Bilik mandi persendirian
Hulu semburan mandi hujan
Jubah mandi
Kelengkapan dandanan diri percuma
Pengering rambut
Selipar
Tab mandi berpancutan
Tab mandi dan pancuran mandi berasingan
Tuala disediakan
Hiburan
TV plasma 49-inci dengan saluran kabel premium
Makanan dan minuman
Air botol percuma
Bar mini berisi percuma
Pembancuh kopi/teh
Perkhidmatan bilik 24 jam
Lain-lain
Kipas siling
Meja
Panggilan tempatan percuma
Penyaman udara (kawalan suhu)
Peti besi muat komputer riba
Seterika/papan seterika
Telefon
Tempat duduk berasingan
Dasar
Daftar masuk
Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam
Daftar masuk tanpa sentuh tersedia
Daftar masuk ekspres tersedia
Umur minimum daftar masuk - 18
Daftar keluar
Daftar keluar sebelum 12:00 tengah hari
Daftar keluar tanpa sentuh tersedia
Daftar keluar ekspres tersedia
Arahan daftar masuk khas
Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Kaedah akses
Kaunter hadapan dengan kakitangan
Haiwan peliharaan
Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan
Kanak-kanak dan katil tambahan
Kanak-kanak berumur 18 dan ke bawah tidak dbenarkan berada di hartanah untuk dewasa sahaja ini; semua tetamu yang berumur lebih daripada 18 adalah dialu-alukan
Katil lipat simpan/tambahan tidak tersedia
Tempat tidur bayi (katil bayi) tidak disediakan
Jenis bayaran hartanah
Maklumat penting
Fi
Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:
Perkhidmatan sanitasi: MXN79.20 semalam
Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.
Untuk makluman anda
Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit dan wang tunai
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
Nombor Pendaftaran Hartanah 005-007-005839/2025
Perkara yang kami harus menyebut
Tempahan diperlukan untuk waktu ti golf; tempahan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, menggunakan maklumat hubungan pada pengesahan tempahan
Tetamu di bawah umur 18 tahun tidak dibenarkan di hartanah orang dewasa sahaja ini
Sesetengah kemudahan mungkin mempunyai akses yang terhad; tetamu boleh menghubungi hartanah untuk mendapatkan butiran dengan menggunakan maklumat hubungan pada pengesahan tempahan
Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan di hartanah ini
Hartanah juga dikenali sebagai
Hideaway Royalton Adults All Inclusive Puerto Morelos
Hideaway Royalton Adults All Inclusive
Hideaway Royalton Adults Puerto Morelos
Hideaway Royalton Adults
Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos
Hideaway Royalton Riviera Cancun All Inclusive
Hideaway Royalton Riviera Cancun Puerto Morelos
Hideaway Royalton Riviera Cancun
Hideaway at Royalton Riviera Cancun Adults Only All Inclusive
Hideaway at Royalton Riviera Cancun All Inclusive Adults Only
Hideaway at Royalton Cancun Resort Spa Adults Only All Inclusive
Soalan lazim
Adakah Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated mempunyai kolam?
Ya, hartanah ini mempunyai 2 kolam renang terbuka.
Berapa kos yang diperlukan untuk menginap di Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?
Setakat 4 Apr 2026, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated pada 4 Mei 2026 bermula serendah RM958, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.
Adakah Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated mesra haiwan kesayangan?
Tidak, haiwan kesayangan tidak dibenarkan di hartanah.
Berapakah fi parkir di Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?
Letak kenderaan sendiri dan letak kenderaan valet adalah percuma di hartanah ini.
Apakah masa daftar masuk di Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?
Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam.
Apakah masa daftar keluar di Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?
Daftar keluar adalah jam 12:00 tengah hari.
Adakah manfaat merangkumi semua tersedia di Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?
Ya, hartanah ini merangkumi semua. Semua makanan dan minuman disertakan (dengan beberapa sekatan) dan aktiviti termasuk bola tampar, kelas menari, kelas yoga dan banyak lagi.
Di manakah terletaknya Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?
Terletak di Puerto Morelos, hartanah yang menghadap ke pantai ini terdapat bersebelahan padang golf, hanya beberapa langkah dari Taman Marin Nasional Puerto Morelos dan West Coast of Isla Mujeres, Punta Cancun dan Taman Negara Punta Nizuc. Kelab Golf Moon Palace dan Go Grand Outlet Riviera Maya juga dalam jarak 6 bt (10 km).
Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?
Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.
Ulasan
Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated Ulasan
8.4
Sangat Baik
Semua ulasan ditunjukkan daripada pengalaman tetamu sebenar. Hanya pengembara yang telah menempah penginapan dengan kami boleh menyerahkan ulasan. Kami mengesahkan ulasan berdasarkan garis panduan kami dan menerbitkan semua ulasan, positif atau negatif.Maklumat lanjutTerbuka dalam tetingkap baharu
9.0
Kebersihan
8.4
Kemudahan
8.8
Kakitangan & perkhidmatan
9.0
Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 43 daripada 77 ulasan
10 - Cemerlang
43
Penilaian 8 - Baik. 14 daripada 77 ulasan
8 - Baik
14
Penilaian 6 - Boleh diterima. 12 daripada 77 ulasan
6 - Boleh diterima
12
Penilaian 4 - Lemah. 4 daripada 77 ulasan
4 - Lemah
4
Penilaian 2 - Teruk. 4 daripada 77 ulasan
2 - Teruk
4
Ulasan
10/10 Cemerlang
Yunier
Mengembara bersama pasangan
1 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Super clean and staff was amazing
Yunier
Menginap 2 malam pada Mac 2026
10/10 Cemerlang
Joel Arthur, Timmins
Mengembara bersama pasangan, Mengembara bersama kumpulan
29 Mac 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean room and great staff
Joel Arthur
Menginap 5 malam pada Mac 2026
6/10 Boleh diterima
Anthony Dennis
Mengembara bersama keluarga, Mengembara bersama kumpulan
25 Mac 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location, attentive staff, amazing pools and beach, BUT everytime you walk anywhere on site, someone tries to sell you something. Its gets old real quick. I know they are just doing their job, but no I dont want a time-share (or whatever they call them now), no I dont want to pay for my photo, no I dont want to get an excursion, no I dont need to pay for a seat by the pool. I understand if this was happening on a public beach, or sidewalk. But this was at the bottom of the escalators and on the way area by the main stage. Its uncomfortable and frustrating to have to bob and weave around people you have said to every day. Makes it real difficult to relax on the vacation you did buy.
Otherwise, the pools and swim up bars are great, there are enough places to eat for 3-4 nights before you start to feel like its the same things over and over.
Anthony Dennis
Menginap 4 malam pada Mac 2026
8/10 Baik
Edward
Mengembara bersama pasangan
24 Mac 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
View was amazing! Atmosphere was relaxing!
Edward
Menginap 4 malam pada Mac 2026
8/10 Baik
Ogechukwu Mavis
24 Mac 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hot tub was a very nice added touch. The was was clean and spacious. They even added some special decor for my husbands birthday.
Ogechukwu Mavis
Menginap 4 malam pada Mac 2026
10/10 Cemerlang
Sunflower
23 Mac 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Good for family and bf/gf vacations good for relaxing not a party scene. I planned on going for chill trip.
I cannot rave enough about this resort. Everything was amazing. The staff was so attentive and kind. The food was great. The pools were sparkling. Our room was gorgeous.
Cynthia
Menginap 5 malam pada Mac 2026
2/10 Teruk
Robert D
Mengembara bersama keluarga
13 Mac 2026
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Terrible. Will not return
Robert D
Menginap 3 malam pada Mac 2026
10/10 Cemerlang
Taja
Mengembara bersama kumpulan
12 Mac 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The property was very well kept i would stay here again . Also all the staff members were really great
Taja
Menginap 3 malam pada Feb 2026
2/10 Teruk
Rhonda
Mengembara bersama pasangan
11 Mac 2026
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
This was the worst All-Inclusive experience we have ever had. This resort advertises itself as “newly renovated,” but that claim appears to apply only to the lobby. The rooms themselves are clean but clearly outdated and do not reflect a recent renovation.
Our experience got off to a poor start upon arrival, after waking at 3:00 a.m. for two flights, the first interaction we had was an aggressive attempt to sell us a vacation buy-in. This was frustrating, poorly timed, and set an unwelcome tone for the stay.
Dining throughout the resort was consistently disappointing. All restaurants require reservations, leaving us with the buffet on our first night. Unfortunately, the buffet was among the worst we have encountered. The food was bland, mushy, and overcooked, with no dietary labels of any kind. Finding salt and pepper required asking at each restaurant. Breakfast the following morning was even worse—overcooked, browned eggs that were tough and inedible, and hash brown triangles that had clearly been cooked more than once and were excessively greasy.
Our first reservation restaurant was Taj, which was especially disappointing as we enjoy Indian food. Both of us have seafood allergies, which we clearly communicated to the staff at the entrance and again at the table. Despite this, I was served a dish made with seafood stock. This is not a minor oversight but a serious food safety issue.
We splurged for a swim-up room in the adults-only se
Rhonda
Menginap 7 malam pada Mac 2026
8/10 Baik
Imyia
10 Mac 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Imyia
Menginap 4 malam pada Mac 2026
10/10 Cemerlang
Chance
Mengembara bersama pasangan
9 Mac 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The entire facility was clean and enjoyable. Booking through Expedia allowed us to utilize the Expedia Helpdesk which was very helpful to my husband and I. Yael provided us her whatsapp contact info and told us to reach out with any questions or concerns. She replied promptly and was always kind with a smile. She resolved issues like tv malfunction and a leak under the sink in our room. Yael made our stay memorable, and we will definitely be returning to this property.
Chance
Menginap 2 malam pada Mac 2026
10/10 Cemerlang
Brianna
8 Mac 2026
Brianna
Menginap 8 malam pada Feb 2026
10/10 Cemerlang
Zaida Corrinne
7 Mac 2026
Tidak sukakan: Kebersihan
Zaida Corrinne
Menginap 4 malam pada Feb 2026
8/10 Baik
Molly
4 Mac 2026
Molly
Menginap 1 malam pada Mac 2026
10/10 Cemerlang
Anna
4 Mac 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Anna
Menginap 4 malam pada Feb 2026
4/10 Lemah
Jeff Ronald
Mengembara bersama kumpulan
2 Mac 2026
Pools and beach bars were nice. There was shade in the main pool which was very nice for us. Drinks were made well. Spa was incredible. Staff were friendly and caring. Food was ok at best. À la carte service was slow and food was less than average for very long waits. Hallways were noisy in the mornings with cleaning carts running back and fourth. Overall we will not return but it was not terrible.
Jeff Ronald
Menginap 4 malam pada Feb 2026
10/10 Cemerlang
Mary
Mengembara bersama kumpulan
1 Mac 2026
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Room was spotless, entire resort was spotless! Staff spoke every single time we passed by, very friendly and courteous. The Zen Teppanyaki grill was amazing! Our grill master Richi cooked our food to perfection and was very entertaining. Our other wait staff at the grill (and the entire resort) were awesome as well, too many names to remember but I will try: Edwardo, Enricho, Armando (buffet), bartenders Hugo, Jujulianna (at the beach bar….who I promised my pair of fun sunglasses to if I can ever find out how to send them (the bar closed early and I never found her again….so sorry Julie!) We also loved the beautiful rooms and especially the double shower heads, amazing! Overall a great stay and would stay again. Only drawback was the reservation system…..nearly impossible to get more than one during our stay..I happened to have a fantastic contact in my Expedia rep Yale Coba, he was instrumental in securing reservations for my group and helped with booking our excursion as well, thank you again Yale!
Mary
Menginap 7 malam pada Feb 2026
6/10 Boleh diterima
Anthony
Mengembara bersama pasangan
1 Mac 2026
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Unfortunately, our stay did not meet our expectations, and we feel compelled to provide feedback.
The quality of food at the specialty restaurants was far below what we anticipated. The dishes served were disappointing, and the drinks were watered down, which detracted from the dining experience and all inclusive package. Additionally, the staff seemed pushy and lacked effective communication among themselves, leading to repeated disturbances regarding the events we had booked.
Our spa treatment was particularly unsatisfactory; instead of a relaxing session, we were asked to listen to a 90-minute lecture, which was not what we expected explained after I asked when I first book. Moreover, I was unable to arrive on the first night due to a flight delay caused by Mother Nature. Despite this, we were informed that no partial refund could be issued, and I plan to address this matter directly with Expedia.
As well we observed that the fast food trucks and buffet offered better food options than the specialty restaurants. Higher club status guests expressed similar concerns, indicating that these issues are widespread. On a positive note, we appreciated the room upgrades feature provided during the storm, which was extremely helpful. The cleaning staff were great. The beach was beautiful—although visitors should be mindful of seaweed. Check-in staff were awesome
Overall on the value for money paid, we would rate our experience 3/5 stars.
Anthony
Menginap 4 malam pada Feb 2026
10/10 Cemerlang
Ira Cristia
Mengembara bersama kumpulan
27 Feb 2026
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Room is nice and clean all the time. Staff are nice and friendly. So many things to do inside the resort, from morning yoga to parties at night. Food is good too.
Ira Cristia
Menginap 3 malam pada Feb 2026
8/10 Baik
Aaron
Mengembara bersama pasangan
27 Feb 2026
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Beautiful, spacious with several pools and great dinner options!
Aaron
Menginap 4 malam pada Feb 2026
10/10 Cemerlang
Brittany
Mengembara bersama pasangan
26 Feb 2026
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Cleanliness and amazing staff
Brittany
Menginap 4 malam pada Feb 2026
10/10 Cemerlang
Lauren
Mengembara bersama pasangan
26 Feb 2026
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Clean, great service
Lauren
Menginap 4 malam pada Feb 2026
8/10 Baik
Holly
Mengembara bersama pasangan, Mengembara bersama kumpulan
24 Feb 2026
Sukakan: Kebersihan, kemudahan
Room was awesome but the view and sewer smell was terrible. Asked to be moved and was not able to have that done for us. Entertainment staff by the hideaway pool was good. Would liked to have had more music during the day by the pool. Food and drinks good. Overall our stay was pleasant