Cari Hotel di Quintana Roo

"Me gusto mucho las personas, son bien cálidas y amables, los restaurantes estan super bien, el hotel super limpio, lo único fue la playa, estaba muy sucia y no pudimos disfrutar de el mar, tal vez la temporada estaba muy mala, pero al menos hubieran limpiado la playa para que no oliera mal ya si no te puedes meter al mar al menos puedes caminar y disfrutar los atardeceres."

"Overall great place to stay!"

"Just an okay resort. Everything was meh"

"Everything was beautiful resort well maintained . One thing I wish food had more taste 3/10 in the rating of the restaurants overall. Beside that resort was so pretty 8/10"

"Everything was amazing! The food, room, staff, drinks, etc. were all phenomenal!"

"We had a wonderful experience at Moon Palace! The resort was beautiful, clean, and well maintained, making it easy to relax and enjoy our vacation. What truly made our stay special was the staff. They were welcoming, attentive, and took the time to make sure our needs were met. We really appreciated their kindness and the effort they put into making us feel comfortable and cared for. We left with beautiful memories and plenty of reasons to smile. Thank you to the Moon Palace team for helping...

"Clean room, great staff"

"We absolutely were blown away by the property and the staff was the best! Our best vacation ever! The ceviche was absolutely on point!"

"The theme restaurants were excellent. The staff is always so helpful and friendly."

"We had a great experience we enjoyed our stay it was great ."

"Everyone is good food unlimited customer service is so good everyone always smiles I love it"

"My family and I loved every bit of this resort. We went for my baby girl’s first birthday and she had a blast. I typically don’t visit the same resort but this is one that I’d definitely return to. The concierge Ericka was phenomenal and sent out daily texts about activities for the day. One of the cons was the lack of non-pork breakfast meats, all of the sausages and bacon were pork, which my family does not eat. Also, it wasn’t a lot of restaurant choices especially for dinner, and one of the...

"Staff are all responsive and helpful. Overall the property is maintained properly. My only concern is the a/c in our room. They transferred us to another unit."