Hotel Dekat Grand Outlet Riviera Maya

"Muy buena atención desde la búsqueda al aeropuerto hasta mi check out. El personal es muy atento y la comida del restaurante es muy buena"

"There is so much to say about our family vacation—7 days and 6 nights! The food and restaurant were top-notch—absolutely no complaints there. However, the pool had no filtration; the water was yellow and reeked. All our swimsuits ended up in the trash—they were stained and impossible to wash clean. The area around the pool was extremely slippery; many people fell, myself included! Children even suffered bloody head injuries from falling. The shoreline was filthy—you couldn't even get into the...

"Très bien merci pour votre gentillesse"

"Falta mucha atencion y limpieza"

"I love this property from top to bottom. Rooms - The rooms were large, beds were comfortable and didn’t smell musty. Pools - so many of them! We came because of the waterslides and lazy river and never even ended up using them because there were so many other fun pools. There’s an activity pool that had water volleyball and other games with a swim up bar. There was also an adult only pool club that played excellent DJ music all day long. I have never danced so much in the pool before! Beach...

"Upscaled! Clean and great staff!"

"Clean room good staff breakfast good"

"El traslado a los aeropuertos está genial por la ubicación es súper buena idea si tienes un vuelo que tomar"

"3rd time we’ve been there and the receptionist remembered us"

"No lo recomiendo , está fue nuestra experiencia que vivimos durante nuestra estancia. Hicimos nuestro check‑in el día 6 de junio y, al entrar en la habitación, se podía notar lo sucia que estaba. Procedí a limpiar lo que pude y como pude. Ese mismo día notifiqué a recepción, pero nadie acudió. Más tarde intenté llamar nuevamente, pero no podía comunicarme porque el teléfono de la habitación estaba dañado. El personal de mantenimiento vino y me explicó que para llamar debía usar el altavoz; sin...

"Recomendable"

"NO TIENE LOS SERVICIOS DE UN HOTEL, NI ESTANCIAS GUERA DE LA HABITACION CLIMATIZADOS, LA ALBERCA ACEPTABLE, EN DESAYUNO TIPO CONTINENTAL ACEPTABLE. PARA MI NO ES UNA OPCION DE HOSPEDAJE, NO REGRESARIA"

"Everyone was nice. I picked the wrong month to go because the seaweed smell was HORRIBLE!!! It smelled like sewage the entire time."

"Love everything "

"..."

"La prioridad está excelente , buena ubicación, el personal muy atento y profesional y los alimentos a la altura, no hay queja de ninguna clase"

"By not having cars or trucks on the property, it was very peaceful and quiet. The "inside out" design of the resort with its white adobe brick walls, the mangrove forest, and the lush vegetation everywhere made me feel that I was surrounded by the natural world of this former presidential retreat. The spa was by far the best spa I have ever been to, and I'm 78 years old, so I've been to many over the years. Starting with the hydrotherapy treatment was pure relaxation, and the Mayan massage...

"Muy confortable, limpio, amplio, buen servicio de la anfitriona"

"Great hosts and yummy breakfast. Thank you!"