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Sun Palace Cancun - Adults Only - All-inclusive

4.5 star property
Sun Palace Cancun welcomes adults to an all-inclusive retreat where travelers can enjoy fine Italian dining, rejuvenating spa treatments, and clear Caribbean waters

Choose dates to view prices

At this adults-only, all-inclusive resort, turquoise waters meet white sand beaches. Guests can book a body scrub at the spa, savor Italian cuisine, or lounge by one of three outdoor pools. Attentive staff and free WiFi earn praise from visitors.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
The current price is RM2,289
RM2,788 total
includes taxes & fees
24 Jan - 25 Jan

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Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Superior Junior Suite, Ocean View, King Size Bed

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Junior Suite, Ocean View, King Size Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 53 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Sea View

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Suite Junior with Sea View

  • 53 sq m
  • Sleeps 4

View all photos for Suite with Partial Sea View

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Suite with Partial Sea View

  • 53 sq m
  • Sleeps 2

View all photos for Superior Governor Suite, Partial Ocean View, King Size Bed

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Governor Suite, Partial Ocean View, King Size Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 53 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidential with Sea View

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Suite Presidential with Sea View

  • 128 sq m
  • Sleeps 4

Superior Honeymoon Suite

  • Sleeps 2

View all photos for Superior Two Bedroom Presidential Suite, Ocean View

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Two Bedroom Presidential Suite, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 53 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Junior Suite, Ocean View, Two Double Beds

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Junior Suite, Ocean View, Two Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Deluxe Ocean View - Book 4 nights, Get 2 Nights at Punta Cana

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Deluxe Ocean View - Book 4 nights, Get 2 Nights at Punta Cana

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Honeymoon Suite, Ocean View, King Size Bed

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Honeymoon Suite, Ocean View, King Size Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Deluxe Ocean View

  • Sleeps 2

Superior Junior Suite Ocean View - King Size Bed

  • Sleeps 2

View all photos for Superior Deluxe Ocean View, King Size Bed

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Deluxe Ocean View, King Size Bed

9.6 out of 10
Exceptional
(65 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Junior Suite Ocean View - Two Double Beds

  • Sleeps 4

Superior Two Bedroom Presidential Suite

  • Sleeps 4

View all photos for Superior Governor Suite

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Governor Suite

  • Sleeps 2

View all photos for Room Standard with Sea View

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Room Standard with Sea View

  • 40 sq m
  • Sleeps 2

View all photos for Room Superior with Sea View

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Room Superior with Sea View

  • 53 sq m
  • Sleeps 2

View all photos for Suite Junior with Sea View

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Suite Junior with Sea View

  • 53 sq m
  • Sleeps 2

Superior Deluxe Ocean View-Book 4 Nights, Get 2 Nights At Punta Cana

  • Sleeps 2

View all photos for Superior Deluxe King Room With Ocean View

Hypo-allergenic bedding, down duvets, free minibar, in-room safe

Superior Deluxe King Room With Ocean View

  • Sleeps 2
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About the area

Located in Zona Hotelera, a neighbourhood in Cancun, Sun Palace Cancun - Adults Only - All-inclusive is near theme parks and on the beach. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Arrecife de Puerto Morelos National Park and El Sol de Cancun are also worth visiting. Scuba diving, snorkelling and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Cancun travel guideOpens in a new window
Map
Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Iberostar Cancun Golf Course - 19 min walk - 1.7 km
  • El Rey Ruins - 3 min drive - 2.5 km
  • El Rey Ruins Trailhead - 3 min drive - 2.5 km
  • Delfines Beach - 3 min drive - 2.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive

Restaurants

  • ‪Arena Sports Bar - ‬6 min walk
  • ‪Royal Solaris Cancun - ‬7 min walk
  • ‪La Estancia - ‬5 min drive
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Las Velas Bar - ‬5 min drive

About this property

Sun Palace Cancun - Adults Only - All-inclusive

Luxury all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Consider a stay at Sun Palace Cancun - Adults Only - All-inclusive and take advantage of free full breakfast, 2 poolside bars and a swim-up bar. This property is a great place to bask in the sun with a beachfront location and sunloungers. Treat yourself to a body treatment, a facial or a body wrap at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a terrace and shopping on-site.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools, along with sunloungers and a swim-up bar
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Luggage storage, a front desk safe and tour/ticket information
  • Guest reviews speak highly of the beach locale, pool and helpful staff
Room features
All 247 rooms boast comforts, such as 24-hour room service and air conditioning, as well as thoughtful touches, such as free stocked minibars and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, down duvets and free rollaway/extra beds
  • Bathrooms with Jetted bath and free toiletries
  • Smart TVs with premium channels
  • Balconies, coffee/tea makers and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorised water sports are included.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aurora
  • Fuego
  • La Tratto
  • Thai

Things to do

  • 3 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Lift (89 centimetre wide door)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 005-007-000965/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Sun
Sun Couples
Sun Palace Couples
Sun Palace Couples Only
Sun Palace Couples Only All Inclusive
Sun Palace Couples Only All Inclusive Cancun
Sun Palace Couples Only Cancun
Sun Palace Couples All Inclusive Cancun
Sun Palace Couples All Inclusive
Sun Palace Couples Cancun
Sun Palace Couples All Inclusive All-inclusive property Cancun
Sun Palace Couples All Inclusive All-inclusive property
Sun Couples Inclusive inclusi

Frequently asked questions

Does Sun Palace Cancun - Adults Only - All-inclusive have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Sun Palace Cancun - Adults Only - All-inclusive?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at Sun Palace Cancun - Adults Only - All-inclusive on 24 Jan 2026 start from RM 2,288.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sun Palace Cancun - Adults Only - All-inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sun Palace Cancun - Adults Only - All-inclusive?

Self-parking is free at this property.

What time is check-in at Sun Palace Cancun - Adults Only - All-inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Sun Palace Cancun - Adults Only - All-inclusive?

Checkout is at noon.

Does Sun Palace Cancun - Adults Only - All-inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Sun Palace Cancun - Adults Only - All-inclusive?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Sun Palace Cancun - Adults Only - All-inclusive located?

Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. Delfines Beach is 1.2 mi (2 km) away.

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Reviews

Sun Palace Cancun - Adults Only - All-inclusive Reviews

9.2

Wonderful

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 740 out of 999 reviews
Rating 8 - Good. 151 out of 999 reviews
Rating 6 - Okay. 65 out of 999 reviews
Rating 4 - Poor. 19 out of 999 reviews
Rating 2 - Terrible. 24 out of 999 reviews

Reviews

10/10 Excellent

Annemarie

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the service incredible and the food was great too. We would certainly go back and recommend to anyone who wamts top notch service and great amenities.
Stayed 5 nights in Dec 2025

10/10 Excellent

Fernando arenas

Liked: Cleanliness, property conditions & facilities
Great staff 100 % highly recommended
Stayed 3 nights in Jan 2026

10/10 Excellent

Ebony Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish we enjoyed the entire resort! The staff, our room, food, and the spa was all excellent! We will definitely be back!
Stayed 3 nights in Dec 2025

6/10 Okay

Holly

Room was great. Cleaning and service were superb. Loved the pools and beach. The desk staff was t
Stayed 7 nights in Dec 2025

10/10 Excellent

Victor David

Liked: Cleanliness, amenities, property conditions & facilities
Superb. Celebrated our Babymoon at this resort. Nice small secluded resort for couples. Even though it's small it still felt very luxurious and never felt crowded at all. We will be back!
Stayed 3 nights in Dec 2025

10/10 Excellent

Hammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Friendly staff. Breakfast was awesome. Restaurants were great only complain I have is 2 out of 4 restaurants were closed But overall my wife and I had a great experience! Definitely recommend and come back here again.
Chichen Itza
Ocean view from our room
Stayed 3 nights in Dec 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who works there are so friendly and extremely hard workers!
Stayed 4 nights in Oct 2025

8/10 Good

Alex-Liang

Liked: Cleanliness, staff & service
The all inclusive package is great and the staffs are welcoming and helpful.
Stayed 6 nights in Jun 2025

10/10 Excellent

EDWARD

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, wonderful and very nice staff. Very beautiful place with great views!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there with the hubby. Very relaxing and quiet. Not a party scene, but they have an entertainment staff and they were wonderful. Food was amazing. Service was excellent. We will be back.
Stayed 5 nights in Aug 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the food, ambience and nightly entertainment. Highly recommend this property and would return.
Stayed 5 nights in Jun 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is great if you like to be away from the crazy loud part of Cancun. This resort is very relaxing, low key, but yet still plenty to do and see.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was extremely professional and helpful and the hotel was extremely clean!
Stayed 6 nights in May 2025

10/10 Excellent

Almete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to have a vacation. Nice and clean good food.
Stayed 4 nights in Mar 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, service, & food. We liked everything about this resort, and we highly recommend for couples looking for a all adults only resort. Everyone provided an excellent service, specially Ignacio swing up bar, Manual pool bar, Steven & Francisco at the Thai restaurant.
Stayed 3 nights in Apr 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful, the beach right there was amazing. The food was ok. Overall a wonderful place.
Stayed 4 nights in Mar 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best service I have ever had at a at an all inclusive resort. Jonathan for the entertainment was exceptional!! Juan at breakfast was extremely accommodating!! Alexander at the Tai restaurant was one of the best waiters I have ever had!! Will return for another visit before the end of the year.
Stayed 4 nights in Jul 2025

10/10 Excellent

Isaac Reimer

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful. Our room was spotless and the A/C kept it nice and cool all day and night! The activity at the party pool was Excellent! Jonathan and Pedro deserve a medal for entertaining us all day!! The food was better than any resort we’d ever stayed in Cancun. We’d definitely be back!!
Stayed 5 nights in Jul 2025

8/10 Good

Tyquan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff, very peaceful. Only wishes is that the pool would be open for longer.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adults sun palace

The service was very good as well as the food and drinks. The breakfast cooks angel, and Patricio were awesome. The entertainment at the poll was very good. I would recommend this resort to my family and friends.
Stayed 11 nights in Apr 2025

10/10 Excellent

Tijuan

Liked: Cleanliness, amenities, property conditions & facilities
Everything about Sun Palace is amazing. This was our third visit, and we brought friends. We love having the ability to visit other Palace Resorts during our stay. The room service food stands out to me. It was just as good as the food in the restaurants. We are definitely looking forward to our 4th visit!!
Stayed 2 nights in May 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sun Palace

We just had the best experience at Sun Palace! The staff were amazing in every way. Friendly, Respectful,Professional and the restaurants had amazing food. Entertainment was great.
Stayed 4 nights in Apr 2025

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the resort were phenomenal
Stayed 4 nights in Sep 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful adults only, staff and dinning are simply amazing 👌
Stayed 4 nights in Jun 2024

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second stay

Our second time at Sun Palace. Love the food and service. Friendly staff everywhere. Gorgeous sunrise view. Extremely clean and well maintained. Entertainment staff were all fun.
Stayed 4 nights in Apr 2025