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"The room is very clean and the staff are very friendly and helpful "

"This hotel is one of the most convenient hotels of this vacation. They have their own personal shuttle bus that will take you to/from the hotel to Kawasaki Station. They have a bar, restaurants available in the hotel and the views are quite nice. They even have a shuttle to/from Haneda airport which is originally why I book this hotel. Our hotel was quite roomy compared to normal hotels in Tokyo so it was nice to lay out my check luggage across the floor. "

"Historic luxury hotel right by Chinatown and Yamashita park right opposite. Decent room size with a view of Yokohama bay and Minatomirai. Staffs were great and very helpful. Birthplace of Naporitan, seafood doria and custard pudding a la mode - managed to squeeze in before the last order (9pm) for naporitan and the pudding. As a guest you get discount at restaurants and bar. Breakfast choice between western and Japanese (or have it as room service). Stayed only one night but great stay."

"Loved the whole hotel"

"Quiet area although it’s in the middle of Minato Mirai"

"Great location 😄"

"The room was clean and perfect. The staff was exceptional! Everyone at the front desk and lobby was very helpful. I highly recommend staying at this Hyatt. "

"Amazing"

"Excellent hospitality and service. Great variety of foods were served in buffet breakfast and dinner. I was surprised by the all you can drink beers, wine, sake and whiskey. The yakuta experience was also fun. "