Search Private Holiday Homes in West Kissimmee

"V"

"Everything was great! Easy check in, friendly and helpful staff, great amenities, check out was a breeze. It’s also helpful that a Walmart is close for all of those items we forgot to pack."

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"The staff were very nice, but the property looks like nobody’s cleaned it since it was first built. A/C worked kinda funny, and on the inside it smells of something between old furniture and cigarette smoke. "

"Great hotel. We had a wonderful weekend. Beautiful hotel. "

"Everything here was great. The only negative thing I will say about the property, is that there is a pushy/borderline rude gentleman that works there - I think his title was concierge. That may be incorrect. Anyway, after checking in, you are sent to a desk across from check in to get your parking pass. The guy I am speaking of above, tells me, he can't believe what he's seeing but that Hilton credited my account and is misleading me into thinking I got reimbursed for my room. I was asking him what he was talking about and he was getting frustrated with me and told me to wait a minute. In the end, if was a sales tactic of him trying to convince me to sit for a time share meeting that I had no interest in doing. He wouldn't take no for an answer. Meanwhile my husband and child are in the car wondering what's taking me so long to check in, while I'm trying to convince the guy to let me have my parking pass so that I can go on with my evening. Meanwhile, he's arguing with me, embarrassing me somewhat with his tone, making me feel like an idiot because I don't want to listen to the vacation club time share."

"Top service"

"I recently stayed at a Margaritaville Hotel property and unfortunately had a very disappointing experience. While the atmosphere and décor matched the laid-back island vibe the brand is known for, the cleanliness of the unit was unacceptable. During my stay, I encountered a roach inside the room, which immediately raised serious concerns about hygiene and maintenance standards. This is something no guest should have to deal with, especially at a hotel that markets itself as a relaxing and comfortable getaway. I notified staff, but the situation still left a negative impression that overshadowed the rest of my visit. Cleanliness should be a top priority, and I hope management takes stronger measures to address pest control and overall room upkeep. Overall, the concept and location have potential, but issues like this make it hard to recommend staying here until improvements are made. "

"We did not have breakfast, AC & everything work. Hard time opening door however it was a good stay. Front desk service excellent though no smile. Due to slippery floor vinal mat my husband fell. Thanks God no broken bones just mild tail bone pain. Suggest: 1. install anti slippery mat and bar Handel to step in/out of the bathtub. 2. cleaning floor corners, base boards and touch up to maintain the whole complex clean and in good appearance. 3. Notice washer door on 3rd floor rusted. Pain door with rust resistance paint and in addition build pony wall to protect them from weather. Hope the entrance someday will be more appealing. Thank you"