Hotels with Amazing Views in Riviera Maya

"Staff was friendly, the shuttle service was fantastic. I wish they had more variety at the buffet. Also felt the bars always had constant lineups. Place was clean and service was excellent overall."

"This resort was nice and well maintained. But other than that I would not recommend. The staff was absolutely horrible and extremely unfriendly. They made you feel bad for ordering drinks. There were not a ton of activities. Food was ok. "

"Food was great. Lots of activities and 24/7 access to drinks and snacks. Great resort!"

"We went for a quiet get-a-way, we were not disappointed. "

"Enjoyed our stay. The Activities Staff was amazing (shout out to Leo, Leslie, Paola, Natalia, Davina, and Jorge) and we enjoyed the beach, pool, and evening entertainment. Check in was fine, it it would have been helpful to know that we would have a building concierge who would give us all the specific details (Building 18- Michelle Ramirez was fantastic!). Beautiful property and it met our expectations. "

"The resort is located about an hour from Cancun airport. We dealt with Lomas Hospitality in booking. They are fntstic..on top of everything at the resort including your transportation. Resort staff is amazing…very friendly and beyond helpful. The room at the Suites side was very roomy and comfortable. We thought the swim up room would be fun but honestly we rarely used it. We were on second floor . The pool is directly below all the rooms. This is a PARTY pool. Loud music and games . It made it hard to sit on your balcony and enjoy the afternoon. The music etc was usually over by 5 or so but was really a problem for us. We were able to find a quieter part of the resort at another pool area which was great. There is little beach and the sargassum is thick,thick. They do their best on trying to clear it out but is an endless job. The smell can be quite strong at times. The restaurants are good and the bars pour a good drink. There are a couple of restaurants that do not sell wine by the glass…only bottles at a very high price. Found that to be odd. Sun and pools were wonderful. The Palms side of resort is quieter with most rooms not having ocean view. Enjoy!"

"Staff was great. Friendly and attentive. The food here is not good at all. The resort is small and the beach/cove is Al’s"

"Long walks to amenities. Food at individual restaurants mediocre. Got food poisoning first day after buffet. Linens in rooms need replacing. Most of staff friendly. Long trip from airport. "

"Overall, the experience was good. However, I was not impressed with the room—it did not match the pictures and could definitely use some remodeling and maintenance. The room had a noticeable old smell, which might be unpleasant for people who are sensitive to odors. There was also quite a bit of noise coming through the door from housekeeping and people walking in the hallway. It wasn’t terrible, but since we had little ones the noise was sometimes disturbing, especially when they were trying to rest. On the positive side, there was a great variety of food and desserts. The environment was enjoyable, and the unlimited drinks were a nice bonus. The pool is quite large, but it still felt overcrowded. By around 10 a.m., all the poolside and beachside seats and umbrellas were already taken. "