Smoking Hotels in Riviera Maya

"This was our second time staying here, and once again, it did not disappoint. Everything was just as amazing as we remembered, from the outstanding service to the beautiful atmosphere. It truly continues to exceed our expectations, and we can’t wait to come back again. A big shout out to the staff members."

"It was really nice that they set up our room with a nice tray of fruit and a bottle of Brut Champagne 🍾 for being a vip guest. Then for my birthday 🎂 they set the room up with balloons, a bottle of wine, fruit tray, and meat & cheese tray, and made a heart shape on the floor with rose petals. They also left a bag for my birthday with a tee shirt, a small basket of Mexican candy, Riviera Maya refrigerator magnet, and a printed up birthday card with name on it. The Concierge Ali was very sweet and made sure everything was to our liking. We enjoyed all the wildlife especially seeing monkey. Pools were clean, and the grounds well maintained. Specialty Restaurants were good, but the buffet was lacking in food quality compared to other resorts we've been too. A bit displeased with the very gray looking sheets, and bathroom towels. Asked for a blanket for the bed and it had black marks on it as if someone used it to work on a car. I did take it up the front desk the next day to show them the dirty looking blanket we received and told them how dirty their sheets and towels looked. I also asked for a mattress pad for comfort. When we came back to the room later, it looked like they gave us new sheets & towels, along with putting on a mattress pad. Very please they replaced things. Only issue was they gave us a sheet when we called again for a blanket. Staff was nice, drinks were good, & the resort is very nice looking & well maintained. We did have an enjoyable stay at Kantenah."

"Nice resort. Felt a little to young, not a lot of activities but very nice staff and stay!!"

"Breakfast there are only a few choices and items being made fresh are definitely the way to go. Helios is the spot to hit lunch or dinner. Room service food was excellent and easy to order. Chic Cabaret was a good time. Pool is always clean and nice with bars on either end. Butlers in the villas are very helpful with any room accommodations or reservations. "

"Clean room beautiful ocean front views"

"Dry good"

"The pool was good just no available lounge chairs at the pool because people would “reserve” them 5am-6am but wouldn’t use them until late morning. "

"Catalonia Riviera Maya can be a good option if you’re visiting Quintana Roo on a budget, but there are a few things to keep in mind before booking. First, there isn’t a traditional beach—just a small bay where you can swim. It’s still enjoyable, but it may not meet expectations if you’re looking for long sandy stretches. Restaurant reservations are quite limited. For example, during our 9-night stay, we were only able to book 4 dinners. You can try going to the restaurants around 6 PM to check for last-minute availability (often around 9 PM), but it’s not guaranteed. Also, meals are restricted to one appetizer, one main course, and one dessert per person. Rooms are decent if you book a deluxe option, though they could definitely use some renovations. The resort grounds are well-maintained, and most of the staff are friendly, though we did encounter a few less welcoming interactions. Food overall is average—definitely edible, but not a highlight of the stay. On the positive side, the spa and gym facilities are excellent. The Italian restaurant stood out with great service, especially from Alejandra and Lucas. Overall: A decent budget-friendly resort with some trade-offs, especially in dining and beach quality."