Cari Hotel di Mexico

"It wasn’t what I expected but it’s ok. "

"They NEVER get back to you. Also said they wouldn’t charge me for my last night because it was a mistake and they did and wouldn’t get back to me for a refund. Total joke and the check in people are very rude"

"Nos encantó todo , solo esperé q el mar sea más turquesa como son las bellas playas de Cancún . Pero en general la pasamos divino , comida rica , full actividades para la familia . Gracias "

"Great bang for your buck, away from the madness that can be Cancun! Staff was excellent!"

"The staff were AMAZING!! Everything about our stay was awesome, the room, the pools, the beach!! A lot of resorts have okay food, but the food here was SO good!! All in all an amazing stay, will definitely be booking Sunscape for our next Cancun visit :)"

"Staff is horrible …. They have the worst attitude Nothing worse then going on vacation and being served with a bad attitude management should have only the best personalities assist the guests…. I will not be returning…. The Riu palace in Cancun has great staff super friendly and I tip them good"

"At the checkout they charge me $207. Because one of those nights during my sleep I get bleeding nose and I got dirty pillow and sheets . I felt so bad what I did but I left a good tips for cleaning people.On the end I got nice surprise $207. None excuse. They told me I already signed the papers when I checked in. Never again."

"Me hicieron pasar un mal momento unos meseros del Restaurant pier 8 me hicieron sentir muy incómodo no es digno de un hotel de esa categoría y en el check out los de tiempo compartido me hizo enojar me fui con un mal sabor de enojo al ya hacer check out ya me había reiterado y me llegó otra vez a seguir molestando para que le compre tiempo comprar"

"Pool and beach were nice "

"Everything was nice and pretty l. The food needs some updating. The food pretty much is the same variety for all 3 courses. I will 7 of 10"

"We decided to celebrate our wedding anniversary at Hotel Xcaret Arte. We received to fill out the list of activities, and we did it, we said the reason to visit this hotel. The day of our anniversary we went to a restaurant for dinner and to celebrate, they asked if we are celebrating something and we told them, but nothing happen, no celebration, at least we expected a plate with piece of cake and letter say "Happy anniversary" or something, but nothing. For me I do not care, but for my wife is...

"Everything was amazing 2nd day in I’m planning to come back 😁😁"

"No me gustó k lavaban los vasos y copas plásticos en un recipiente plástico no lo lavaban ni enjuagaban bien Por lo demás todo estuvo muy bien"

"Todo estuvo excelente. Todo el staff es super amable. "

"Beatiful place to spend valuable time with the family, the pools, kids area, shows, variety of food and the warm atention of the staff was great!"

"Only gave a 4 star on the property due to the sea weed issues. Other than that it is a great resort."

"Hotel was great. The restaurants was absolutely amazing really great options on food choices. The pools were clean and seating was excellent if you’re looking for a guest only beach this resort is not for you as locals do enjoy it also, We love that the hotel allows for it. Overall you won’t be disappointed plenty of things to do here including a after dark night club that has it on fireeee in there 10/10 recommend "

"Absolutely 5 star from check in to check out the first time. Being part of a flight crew, we came back a week later and a noticeable change compared to the first visit - lots of amenities in the room and the mini bar was kept stocked first go-around. Second visit, no bathroom amenities, tv guide wasn’t working, phone wasn’t charged, and the mini bar was never restocked. Somewhat torn on how to rate."

"Bad"

"El hotel es bonito, no tiene mucho que hacer, la comida está súper equis y en cuanto al entretenimiento esperaba más. Durante toda mi estancia me estuvieron despertando a las 8-9 de la mañana para ofrecerme un masaje “gratis”, les dije que no me interesaba y aún así siguieron llamando, quise hablarlo con el gerente pero el mismo personal no me lo permitió. "