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Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel

3.0 star property
Travelers unwind on the rooftop terrace or cool off in the outdoor pool while staff arranges tickets to explore Playa del Carmen's lively Central Square.

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Located near Paseo del Carmen, Hotel Posada Sian Kaan creates a peaceful retreat experience with its garden and rooftop terrace. Guests appreciate the practical amenities including tour assistance, luggage storage, and concierge services that enhance their stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Downtown Playa del Carmen
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
8.8 out of 10, Excellent, 44 reviews
The price is RM499
RM617 total
includes taxes & fees
21 Mar - 22 Mar
Hotel Indigo Playa Del Carmen by IHG
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About the area

Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel is in the entertainment district and near the beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Paseo del Carmen and Quinta Alegría Shopping Mall. Don't miss out on a visit to Xcaret Eco Theme Park. Visit our Playa del Carmen travel guide
Map
Calle 2 Norte S/N, entre Z.F.M., y 5a. Av., Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    1 min walk - 0.1 km
  • Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia
    Quinta Avenida
    2 min walk - 0.2 km
  • One of the must beautiful beaches in the world!!! Stunning! #mexico #caribe #beach #sun #palms #waterlust
    Playacar Beach
    3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal
    3 min walk - 0.3 km
  • Central Square
    10 min walk - 0.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    50 min drive

Restaurants

  • McDonald's
    1 min walk
  • Ah Cacao Chocolate Café
    1 min walk
  • Karen's
    1 min walk
  • Häagen-Dazs
    2 min walk
  • Carboncitos
    2 min walk

About this property

Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel

Hotel near Playa del Carmen Maritime Terminal
Located close to Paseo del Carmen and Central Square, Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel provides a rooftop terrace and a garden. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with free cabanas
  • Tour/ticket information, a water dispenser and bike parking
  • Concierge services, luggage storage and smoke-free property
  • Beach towels
Room features
All guest rooms at Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel feature comforts, such as air conditioning, in addition to
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Decks/patios, ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 4 floors
  • Built in 2010
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 3 PM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children 9 and younger are not allowed at this property; all guests older than 9 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 10:00 AM to 9:00 PM
Children 9 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Children under 4 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Kaan
Hotel Posada Sian Kaan
Hotel Posada Sian Kaan Playa del Carmen
Hotel Sian Kaan
Posada Sian Kaan
Posada Sian Kaan Playa del Carmen
Sian Hotel
Sian Kaan Hotel
Hotel Posada Sian Ka'An Riviera Maya/Playa Del Carmen, Mexico
Hotel Posada Sian Kaan Hotel
Hotel Posada Sian Kaan By Xperience
Hotel Posada Sian Kaan Playa del Carmen
Hotel Posada Sian Kaan Hotel Playa del Carmen

Frequently asked questions

Does Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 9:00 PM.

Is Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel?

This property doesn't offer parking.

What time is check-in at Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel?

Checkout is at noon.

Where is Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Playa del Carmen Maritime Terminal, Paseo del Carmen and Central Square. Nuestra Senora del Carmen Catholic Church and Quinta Alegría Shopping Mall are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 391 out of 673 reviews
Rating 8 - Good. 243 out of 673 reviews
Rating 6 - Okay. 29 out of 673 reviews
Rating 4 - Poor. 7 out of 673 reviews
Rating 2 - Terrible. 3 out of 673 reviews

Reviews

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice. Very clean. Nice place. Walls are a little thin.
Stayed 4 nights in Dec 2025

8/10 Good

Kyu ho

Liked: Cleanliness, property conditions & facilities
The room was good enough and staff was very friendly and helpful. They even let us check-in earlier than the actual check-in time. The location of the hotel was perfect. However, if the pool were bigger and cleaner, it would have been even more spectacular!
Stayed 2 nights in Dec 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel. Clean and quiet property close to the beach and many restaurants. Excellent Staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and service.
Stayed 9 nights in Mar 2025

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect, half block to one block from sea, beach, ferry, bus station. Garden is lovely, and the pool is cool and relaxing. Little cenote with turtles in the courtyard. Staff is the absolute best. Very helpful and friendly. Super clean, too.
Stayed 7 nights in May 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from our room was 180 degrees of Beautiful Ocean
Stayed 2 nights in Nov 2024

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See my earlier review. I love this hotel so much that I returned 5 days after checkout to finish the rest of my trip here. The best things are the beautiful courtyard/pool area and the great staff, especially the wonderful housekeeper who kept my room shining and clean. I wish I could remember her name. I'll be back!
Stayed 4 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is half a block from the beach and half a block from Quinta Avenida which is a lively walkable street, full of shops and restaurants. The street is pedestrian only and it has a lot of action. In the hotel we received an excellent service from Nellye and Lizzy at the reception. They were very helpful to us. We highly recommend this hotel.
Stayed 7 nights in Dec 2024

10/10 Excellent

Janne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Great little hotel.

We would happily stay again. The hotel was half a block from the beach and half a block from the main tourist strip of 5th avenue (but wasn’t in the middle of the strip noise wasn’t a real issue here). It was a block from the ADO bus station. The staff were all lovely and helpful and the hotel was clean and it does have a lift access to upper floors.
Stayed 6 nights in Jul 2024

6/10 Okay

Qian

Disliked: Property conditions & facilities
Nice location, steps away from shoppings, restaurants, ADO terminal, ferry... The courtyard is lush with tropical plants. Rooftop offers unbeatable view of the ocean. Room could use some update though - toilet doesn't flush well; no bedside socket which is very inconvenient
Stayed 6 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
This was the most amazing location!! A few steps to the beach one way and a few steps to 5th Avenue the other way. I loved being so close to everything yet tucked away on a side street where it was much quieter. Inside the hotel is like a private oasis with a pool and so many trees! Just gorgeous!!
Stayed 3 nights in Feb 2024

8/10 Good

Michele

Liked: Staff & service, amenities, property conditions & facilities
We stayed at this hotel for 4 nights. The plusses: great location, lovely property, remarkably quiet, good air conditioning, very nice shower, clean room, in room safe, friendly / helpful staff. Minus-just one. My GOODNESS the bed was hard!! Half a block walk to the beach, same to the pedestrian street full of shops, restaurants and street performers. Bonus, one evening we got back and found a large family of raccoons who may have lived in the cenote on the grounds. Very cool.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely stay. Just off 5th ave but nice and quiet with the beach 100 yards off at the other end of the street. Large, clean room. FYI the hotel details say that it does not have an elevator but it does have one. Wi-Fi a little inconsistent and worth noting if that is very important to you.
Stayed 10 nights in Nov 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, spotless room and grounds, friendly staff. Just steps from my favorite restaurant. Since we have stayed here before, we expected a light breakfast to be included with or room rate as in the past. This is no longer the case. A few days they started offering fruit and coffee for 180 pesos per person. Way too much. All in all I would definitely stay here again.
Stayed 14 nights in Feb 2024

4/10 Poor

Joanne

Liked: Staff & service
Disliked: Property conditions & facilities
It was a good location close to 5th Ave in Playa del Carmen. No beach, rooftop has 1 small table and 2 chairs and absolutely no shade. Room was clean. Now the downsides, bed was hard as a rock, noise from next door where you could hear every word said! Bathrooms need an upgrade badly. Television set on Spanish only. Also outside by the small pool which I saw no one use, there were only 2 beach chairs. So after 1 night we contacted Expedia and they were very accommodating and we were able to move to another place the next day.
Stayed 7 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An adorable oasis just steps from everything

This hotel is an adorable oasis just steps from the beach, Avenida 5, ferry to Cozumel, and tourist bus station. They offered filtered water in the room—with the ability to refill on your own from the cafeteria area in the middle of the courtyard. The cafeteria is a bit of a misnomer—it is a cafeteria for the staff—though guests can sit there under the shade to use the WiFi and enjoy the view of the lovely cenote and park-like grounds. A small fish-shaped pool offers a cooling respite. The roof deck has a gorgeous view of the sea—though the broken chaise lounge chair needs to be replaced. My only complaint would be the noise at night. I had hoped based on reviews that it would not be loud. Karen’s, around the corner, on Avenida 5, starts a live band at 8 that ends at midnight. Even with the doors closed and AC on, it felt as if we were actually inside the restaurant. In the end, it did not put a damper on our trip as the music finished promptly at midnight (at least when we were there), so it did not disturb our sleep. For anyone looking for a moderately-price accommodation perfectly situated to public transportation, nightlife, and the beach, look no further than Hotel Posada Sian Ka’an.
Stayed 4 nights in Mar 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. All staff very friendly and helpful.
Stayed 6 nights in Oct 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Playa del Carmen.
Stayed 1 night in Mar 2024

10/10 Excellent

John Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful time location is perfect will be back again
Stayed 8 nights in Feb 2024

10/10 Excellent

FELIX

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place close to the beach
Stayed 4 nights in Sep 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a classic appearance, and considering how near it is to 5th Avenue it was remarkably quiet (not silent, but not loud either). Room was clean and comfortable, the staff very kind. Cool oceanic water feature in the courtyard, and a nice small pool (we didn't have time to enjoy it ourselves). Close to lots of dining options, and s half block from 5th Ave. If we were going to spend more time in Playa del Carmen, we would definitely choose this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent, close to the beach, shops, restaurants, and transportation. and the staff great and friendly.
Stayed 6 nights in Jul 2022

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely older hotel that is well maintained, very clean, comfortable and quiet
Stayed 7 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay close to the beach

Nice place, close to the beach. Staff very helpful and friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort

I look forward to another stay

The staff was great. Very friendly and dedicated to running the hotel well.
Stayed 3 nights in Nov 2022