Hotel dengan Kolam Renang di Bandar Harlow

"Georgina has been very helpful over the phone, when I said I wanted to request for early check in and Irene also helped us get a room quickly. It was very welcoming."

"The Receptionist are very helpful and we are very lucky to have a lovely breakfast experienced. Bhumika is very kind and served our food with a beautiful smile."

"I was disappointed to find that there were no water or amenities refills on my last day. As these are basic expectations for any hotel stay, I was surprised that they weren’t provided. I hope this can be addressed for future guests. This keeps the feedback clear and constructive! Frankly, this will be my last visit to Novotel."

"The location is relatively quiet, but close to transport The view from the bar/restaurant at the top of the hotel is amazing!"

"Stayed at this hotel for 2 nights, we were a family of 4 in one room. Only 3 towels provided both days inspite of informing the desk. No bottles of water, they expect me to have my own bottle to fill at a tap on the landing. Lastly I was charged £50 service charge. I was not told about this when I checked in. They take a £250 holding deposit and on check out I was just told £50 service charge would be deducted. Terrible for a 5 star hotel."